• EpicSports

EpicSports

Overview

EpicSports has a rating of 4.4 stars from 12,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention customer service, great prices, and free shipping. EpicSports ranks 1st among Basketball sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 85.2%
Positive
327
Neutral
17
Negative
40
166
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What reviewers want you to know

Positive highlights

  • Best customer service and products I've ever bought was through Epic Sports.
  • Our sons indoor team had another successful uniform shopping experience using Epic Sports.

Critical highlights

  • After they receive payment, forget about any resolution from customer service.
  • Also, I have to pay return shipping plus a restocking fee.
How would you rate EpicSports?
Top Positive Review

“Richardson Pro585 Hats”

Michael S.
2/1/24

I've been ordering from Epic Sportswear for years. Really. That's where I get my Richardson Pro585 hats. Best fitted hat I've ever had. I come here because I know the product is top shelf. The price is righteous. Never a complaint about shipping, nor the fee. When you know where to find what you're looking for, and can count on your supplier, every time... you stick with them. I don't get paid to speak the truth. This is where the goods are.

Top Critical Review

“Not worth the expense”

John F.
3/18/24

I'm so tired of everything being online. You can never get a feel for the quality of something until after you order and pay through the nose for the setup. Granted, my use case is a bit different from Others. I wanted a custom team "jersey" for bass fishing. I've had others and they're multi color screens or direct sublimated printing. These are not screened or sublimated. They are basically vinyl transfers. So they are stiff and plastic feeling. I spent a ton of money on something that won't work. They will be incredibly hot and uncomfortable.

Reviews (12,634)

Rating

Timeframe

Other

Reviews that mention popular keywords

epic sports (1502) customer service (1097) shopping experience (220) quality products (164) restocking fee (170) delivery time (139) delivery date (127) return policy (70) credit card (104)
Thumbnail of user michaels12486
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I've been ordering from Epic Sportswear for years. Really.
That's where I get my Richardson Pro585 hats. Best fitted hat I've ever had.

I come here because I know the product is top shelf. The price is righteous.
Never a complaint about shipping, nor the fee. When you know where to find what you're looking for, and can count on your supplier, every time... you stick with them.

I don't get paid to speak the truth. This is where the goods are.

Thumbnail of user amberw1058
1 review
0 helpful votes
January 31st, 2024
Verified purchase

I have ordered several times from Epic and each time the quality has been top notch! My husband coaches our daughter's softball team and every season we are typically having to order something for the team (belts, socks, pants, arm bands…). Everything I've ordered has been great and it has always arrived much faster than anticipated! Their customer service is great too!

Thumbnail of user jeffb2948
1 review
0 helpful votes
April 12th, 2024
Verified purchase

My son and I hit a lot during his baseball season and needed some good quality balls without breaking the bank. I ordered three dozen of their baseballs at a great price and ended up receiving them sooner than expected. This isn't the first time I've ordered from Epic Sports and definitely won't be the last. It has become my "go to" online store for our baseball needs!

Thumbnail of user terrib796
1 review
0 helpful votes
April 4th, 2024
Verified purchase

I have purchased three windbreakers over the many years. I wear it over warm clothing when I take care or my horses in bad wind or real cold wet weather. It works well to block the uncomfortable elements of winter at night or rain in the day. Be gentle and careful with the zipper. Eventually the zipper will open up while you are wearing it. This is what fails. I have considered using velcro to replace the zipper. For now I just buy another one. Price has gone up so time to sew velcro on, Otherwise it is a perfect outer shell.

Thumbnail of user angies526
1 review
0 helpful votes
March 16th, 2024
Verified purchase

Excellent experience with epic sports! The order came earlier than anticipated, it was a quick and convenient experience with lots of options to choose from. I will definitely use this company again.

Thumbnail of user tracyc1241
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Fantastic! Arrived quickly and good quality! Prices are very reasonable and accessible for school purchases. Love the ability to customize :) We use these for costumes in our drama performances!

Thumbnail of user jillianb189
1 review
0 helpful votes
March 12th, 2024
Verified purchase

Loved these T's so much. Quality is great and the colors are so cute in person. Would purchase again!

Service
Value
Shipping
Quality
Thumbnail of user saraht1644
2 reviews
0 helpful votes
January 9th, 2024
Verified purchase

The entire process from "shopping" to receipt of order was flawless. We are very satisfied with the items received and will order in the future. Thanks for stress free 5 stars experiences each time.

Thumbnail of user tonyc1496
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

I received my order in a timely manner and was very pleased with the quality of the Under Armor jerseys.

Thumbnail of user jonh848
1 review
0 helpful votes
May 8th, 2024
Verified purchase

The boys loved the socks we purchased from Epic Sports. Exactly what they wanted and fit perfectly.

Thumbnail of user stephenr1695
1 review
0 helpful votes
January 30th, 2024
Verified purchase

Ordering from EpicSports was extremely easy. I love how they put inventory levels right next to sizes so you know exactly what is in stock and what isn't.

Thumbnail of user joym598
2 reviews
0 helpful votes
January 4th, 2024
Verified purchase

They have the best custom service and the fastest delivery! I will continue to order my items from Epic!

Thumbnail of user sarak843
1 review
0 helpful votes
May 4th, 2024
Verified purchase

Both the girls and boys lacrosse teams love these jackets for staying warm & dry on the sidelines!

Thumbnail of user at360
1 review
0 helpful votes
March 16th, 2024
Verified purchase

Items were as described, good quality, socks, and belts, this is not the first time we've ordered from Epic for our team. They provided a great quality at a fair price.

Thumbnail of user johnf5895
1 review
0 helpful votes
March 18th, 2024
Verified purchase

I'm so tired of everything being online. You can never get a feel for the quality of something until after you order and pay through the nose for the setup. Granted, my use case is a bit different from
Others. I wanted a custom team "jersey" for bass fishing. I've had others and they're multi color screens or direct sublimated printing. These are not screened or sublimated. They are basically vinyl transfers. So they are stiff and plastic feeling. I spent a ton of money on something that won't work. They will be incredibly hot and uncomfortable.

Thumbnail of user jeffs3288
1 review
0 helpful votes
March 30th, 2024
Verified purchase

Personalized items look good. Removing 1 star for the lengthy time it took to get my order. With that being said, I will still order from Epic Sports in the future. Thanks!

Thumbnail of user jml17
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

My experience is very good, I have been with this league for 35 years in Miami, Florida, with more than 100 teams, adult players.
I wish there was a stamp of my garter on the balls I'm buying, I had it on other balls that I bought from another business. My number is *******311 JMlorenzo
My organization is called Cuban American Softball Legue Inc.

Thumbnail of user dawnm1772
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I received my product today after almost a month thanks to the USPS DRAGGING their feet and bouncing my package around. I just put on a pair of my shorts and they are great. Will def order here again.

Thumbnail of user roberte2511
1 review
0 helpful votes
March 16th, 2024
Verified purchase

I ordered 12 wristbands for my kids 8-10yrs old. First of, I only received 11. Second, these wristbands are TOO BIG for my players. Too Big and too small to put any plays inside.
I bought bigger size wristbands from Amazon for my order team (12-15yr old) and these fit better on the younger kids!
I don't think I'll order from here again. Customer service is a joke!

Thumbnail of user leahf191
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Great company Order arrived in timely fashion. Looks great fits well. Many compliments on it

Thumbnail of user patriciam5291
1 review
0 helpful votes
February 12th, 2024
Verified purchase

I order a lot from Epic sports and have been satisfied with the quality of the products. I read the description and the reviews and it's always accurate. The turn around time is pretty accurate too, although most of the time I receive my order sooner than expected. I will definitely order again.

Thumbnail of user robm1093
1 review
0 helpful votes
April 30th, 2024
Verified purchase

Customer service lacking as you cannot speak to a human customer service person over the phone, this was frustrating as the kept saying they could not use my provided image because it wasnt the correct size, eventually After numerous tries I was able to get them to accept it. This ultimately lead to them missing the scheduled eta. I finally did get the jerseys and they are good quality, but I feel the lack of customer service and turnover time are the main reasons I rated a 3

Products used:
Needed custom basketball jerseys

Service
Value
Shipping
Quality
Thumbnail of user jessiem365
1 review
0 helpful votes
May 7th, 2024
Verified purchase

I really like ordering from you guys. My orders will go up very soon because when people see the product and ask where I ordered from I proudly say EpicSports. I thank you guys for making such good items.

Thumbnail of user aprilj326
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Great prices on the baseball pants I ordered! So excited I found this website!

Thumbnail of user jasperm107
6 reviews
4 helpful votes
March 6th, 2024

I sent in a picture of my favorite Stl Football Cardinal to put on the front of a shirt and it turned out better then I had hoped! Price was good and the delivery was pretty quick. This is a great site to make your own shirt designs. I'll definitely order again.

Service
Value
Shipping
Returns
Quality

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From the business

Company Representative

Thumbnail of user jayr35
Jay R.
Typically does not respond to reviews

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4.4
12,634 reviews
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