• EasyCanvasPrints

EasyCanvasPrints

Overview

EasyCanvasPrints has a rating of 2.4 stars from 430 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 71st among Art Prints sites.

  • Service
    142
  • Value
    142
  • Shipping
    141
  • Returns
    65
  • Quality
    135

This company does not typically respond to reviews

Positive reviews (last 12 months): 27.7%
Positive
13
Neutral
1
Negative
33
173
See all photos

What reviewers want you to know

Positive highlights

  • Well Easy Canvas prints have a great gimmick going.

Critical highlights

  • You cannot unsubscribe there's no link for customer service on the website and they just continue to spam.
How would you rate EasyCanvasPrints?
Top Positive Review

“Gorgeous print with perfect colors”

Christy E.
1/30/24

I used a coupon for a 30x40 canvas of one of our wedding pictures to hang in our bedroom. I was very nervous, but it was absolutely gorgeous. I plan to order the rest of the prints we want for our new house from them.

Top Critical Review

“DON'T DO IT...”

Retta D.
1/17/24

Don't be swayed by the low price - you get what you pay for! These "artisans" will print and frame whatever you send them. They don't notify you if your submission is low resolution. I paid $54.51, and they agreed to return $30.89 because the print was so blurry. So it cost me $23.62 to throw the item in the trash! Even CVS and Walgreens let you know if your print it too low resolution. Very disappointing.

Reviews (430)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (83) canvas prints (96)
Thumbnail of user brianb4645
1 review
0 helpful votes
March 5th, 2024

I ordered 3 prints and anything larger than an 8x8 is heavily pixelated and blurry.
They informed me that they don't have any software that helps with this issue after they got my money and sent me the terrible prints. They're not offering to make it right either. Waste of $100

Tip for consumers:
If they had the software to brush out pixellation or at least forewarned that they don't, I wouldn't have used them.

Products used:
Canvas prints. I won't use them. They're garbage.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christye97
1 review
0 helpful votes
January 30th, 2024

I used a coupon for a 30x40 canvas of one of our wedding pictures to hang in our bedroom. I was very nervous, but it was absolutely gorgeous. I plan to order the rest of the prints we want for our new house from them.

Products used:
30x40 canvas

Service
Value
Shipping
Quality
Thumbnail of user heatherp1347
1 review
1 helpful vote
January 16th, 2024

Avoid ordering anything here. I received their wrapped canvas prints that they had printed in the most odd fashion - there were cut out parts of the photo added to the sides of the canvas, so bad they are unusable. They call this "mirror image". When I contacted customer service about this (including photos of the terrible product), they advised me that this was printed properly and that I would not get a full refund. The photo quality is also VERY POOR.

Thumbnail of user s3954f
1 review
0 helpful votes
December 13th, 2023

The pictures we submitted came out beautiful. Very professional looking. And when I called customer service for something, they were very polite and very responsive and very fair. I would definitely order from them again.

Products used:
Canvass pictures

Service
Value
Shipping
Quality
Thumbnail of user charlya6
2 reviews
0 helpful votes
March 13th, 2024

We ordered a canvas of a pixel art painting that my husband did for me for my birthday. The colors came out horribly (pink instead of brown, as an example). When we contacted them about it, they said it was the fault of their printer, but would only give us an 80% refund not including shipping, so we got less than 50% of what we paid back, for a canvas so bad we're just throwing it away. Their printer might be fine for just a family photo, but I'd be really cautious what you print through them and I will never recommend them to anyone. (Trying to get our money back was also a pain, they often took days to answer an email and I would often have to email them at least once as a reminder to answer and the refund took almost ten days after two weeks of emailing them)

Products used:
Canvas print

Service
Value
Shipping
Returns
Quality
Thumbnail of user leas79
1 review
0 helpful votes
September 2nd, 2021

Love love love. Perfect price too. I will be ordering more. Love love love love love love love love!

Thumbnail of user lisal3689
1 review
2 helpful votes
January 24th, 2024

They had an ad for a 30 by 40 on Facebook. Husband just passed n we wanted this badly.
When it arrived the photo was a complete Blur. Absolutely heart breaking. Why put an ad up foe 30 by 40 knowing a photo would be a blur?
Shame on you. ******* order #.

Products used:
Picture

Service
Value
Shipping
Quality
Thumbnail of user jamesg313
2 reviews
7 helpful votes
January 5th, 2024

I would advise against ordering from them. They ruined a christmas gift for a friend by sending someone else's photo to her. They didn't even apologize or care that they sent someone else's photo or bother to respond to my email. I had to call them to get them to resend the correct photo and they had an attitude about it, no apology or acknowledgment of this major embarrassing inconvenience. I told them I needed it expedited to make this right and of course it wasn't expedited. Stay away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kayg225
1 review
0 helpful votes
February 22nd, 2023

Their customer service is excellent. Every person I've spoken to is very helpful. I love these canvas prints!

Tip for consumers:
No need to think about it. This is where to order your canvas prints.

Products used:
Canvas prints .

Service
Value
Shipping
Returns
Quality
Thumbnail of user sg551
1 review
0 helpful votes
June 14th, 2022

Have used them many times but this one was wrinkled. Called in for a replacement. They are reprinting and shipping another one. Should have been caught before it went out

Thumbnail of user kneejeff
1 review
0 helpful votes
December 14th, 2023

I ordered a custom sized 30x37", extra laminated finish and added professional staff oversight for my admittedly very unusual photo. Of a very detailed painting I photographed and edited in Photoshop and added tiny text in Adobe Illustrator, saved in sRGB standard color format. For about $120 incl. Shipping (more than a basic order price).
I was blown away at the quality and faithfulness! It looks exactly like the painting, the colors and details.
My only advice is be aware of the limits of printing tiny text in a photo, as it converts it to pixels. It's your the customer responsibility making the file resolution high enough (within their ~45MB compressed JPG file size limits) to print readable on canvas. And mine did!

Tip for consumers:
I ordered a custom sized 30x37”, extra laminated finish and added professional staff oversight for my admittedly very unusual photo. Of a very detailed painting I photographed and edited in Photoshop and added tiny text in Adobe Illustrator, saved in sRGB standard color format. For about $120 incl. shipping (more than a basic order price).
I was blown away at the quality and faithfulness! It looks exactly like the painting, the colors and detail. Still, I know it’s an unusual order.

Products used:
Canvas print photo

Service
Value
Shipping
Quality
Thumbnail of user rettad2
2 reviews
5 helpful votes
January 17th, 2024

Don't be swayed by the low price - you get what you pay for! These "artisans" will print and frame whatever you send them. They don't notify you if your submission is low resolution. I paid $54.51, and they agreed to return $30.89 because the print was so blurry. So it cost me $23.62 to throw the item in the trash! Even CVS and Walgreens let you know if your print it too low resolution. Very disappointing.

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryp2123
1 review
0 helpful votes
November 9th, 2021

Great quality canvas prints, at a great price and arrived quickly! My only complaint is I was not able to upload the full size image, 24.5MB, and when ordering on my phone the next largest size I could select was 1.1MB which is quite a bit smaller. So for the size canvas I ordered (18'x24"), the image was not as clear as I would have hoped. I didn't even think about that until I received the canvases. The site allows for images up to 20MB but I would have needed to resize each image on a computer and upload from there. Just an FYI before you order! Prints still looks beautiful and I would order from Easy Canvas Prints again.

Thumbnail of user cassies115
1 review
0 helpful votes
November 9th, 2021

I did a project for a fraction of the price.
I had a small issue and customer service was awesome and helped me right away with my problem.

Thumbnail of user anam1131
1 review
1 helpful vote
February 8th, 2024

I placed an order last month for the first time. I just received the frame and it's not my daughters picture I ordered. I wonder if someone else will receive it. Below I will attach the frame I received. If this is Tina's and Stevens adorable dog please leave a comment.

Service
Shipping
Thumbnail of user melodiel8
2 reviews
0 helpful votes
November 12th, 2021

I loved the picture. It looks exactly like my original design. I value my designs and the work that I input into that design. Thank you. Sincerely, Melodie Lucy

Thumbnail of user bettyg985
1 review
1 helpful vote
June 20th, 2023

Very disappointed with the quality and (reddish) people color. They will replace it but takes days to review your request (you have to follow it up) and you have to pay for the shipping. Thumbs down on customer service and quality.

Thumbnail of user kellykern1960
1 review
2 helpful votes
December 23rd, 2023

I ordered two 16 X 20 canvas prints which were to be framed and preserved. They arrived unframed, with no explanation or refund for the 70 dollars I paid for framing. Do not buy from this company!

Tip for consumers:
There is no way to reach them after they rip you off.

Products used:
16 X 20 canvas that I paid to be framed. They came unframed, was charged as if they were framed.

Service
Value
Shipping
Quality
Thumbnail of user christinemansour45
1 review
0 helpful votes
February 20th, 2024

They are absolutely terrible! The quality of the pictures are upsetting. It looks fuzzy and not good quality. My husband and I were very upset. They were 2 acrylic wedding pictures and I didn't even open the other box, because of how the first one turned out! Save your money and go elsewhere. I have another good company! Message me :) they were incredible

Thumbnail of user erinj181
1 review
0 helpful votes
October 20th, 2021

Love these so much! The price is soooo worth the quality and the finished product is absolutely stunning

Tip for consumers:
Nothing. Everything was straight forward and I got exactly what I wanted and thought I was getting. Very satisfied

Products used:
Canvas prints

Thumbnail of user beauh57
1 review
1 helpful vote
October 28th, 2023

I ordered a 20x30 inch print. It came out pretty good, but arrived very dented. I called and they made another one which also arrived dented. They do not protect the metal prints well enough for shipping. The corners are dented and the backing glued onto the print can be seen from the front because the print is damaged around the backing during shipping. I wouldn't order a metal print from them. Regular canvas prints are pretty good though.

Products used:
I don’t know if I’m keep the prints because of damage.

Service
Value
Shipping
Quality
Thumbnail of user sandym796
1 review
0 helpful votes
June 14th, 2023

The color on my prints is more vibrant than the one I ordered from google. The only odd thing is the top wrap but you don't really see that. Nicely shipped but did think the shipping was a little pricey.

Products used:
Canvas prints

Service
Value
Shipping
Quality
Thumbnail of user annao568
1 review
0 helpful votes
November 28th, 2021

I recommended all my canvas arrive in perfect condition and I order more and tell my friends it's a good deal.

Tip for consumers:
Recomened

Products used:
Canvas

Value
Shipping
Quality
Thumbnail of user ednal76
1 review
0 helpful votes
November 25th, 2021

Get your money ready this company will blow your minds. My family loves the way the Canvas makes it look real.

Tip for consumers:
Service and shipping very prompt. And well packaged.

Products used:
Canvas

Service
Value
Shipping
Quality
Thumbnail of user peterd2265
4 reviews
0 helpful votes
February 18th, 2024

Let me give you the lowdown on EasyCanvasPrintsDeals.com – they're like that friend who can't take a hint and keeps showing up uninvited to your party, except in this case, the party is your inbox, and the uninvited guest is their relentless spam.

I don't know about you, but I've had it up to here with their incessant emails. It's like they're playing a never-ending game of tag with my delete button, except I never signed up to play in the first place. No matter how many times I try to shake them off by hitting that unsubscribe button, they just keep bouncing back like a bad penny.

And here's the kicker: not only is their spam annoying as heck, it's also illegal. Yeah, you heard me right. They're breaking all kinds of laws with their relentless email blasts. It's like they missed the memo on basic internet etiquette or just chose to ignore it altogether.

But don't just take my word for it – I've heard horror stories from others who've tangled with EasyCanvasPrintsDeals.com. We're talking deceptive subject lines, sketchy unsubscribe practices, you name it. It's enough to make you want to throw your laptop out the window.

Bottom line? Save yourself the headache and steer clear of EasyCanvasPrintsDeals.com. Unless you're into playing cat-and-mouse with spammers, in which case, be my guest. But if you value your sanity and your inbox's peace and quiet, do yourself a favor and give these guys a wide berth. Trust me, you'll thank me later.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.

Business History

Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.

Company Representative

Thumbnail of user tylert63
Tyler T.
Typically does not respond to reviews

How do I know I can trust these reviews about EasyCanvasPrints?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about EasyCanvasPrints?