CertifiKid reviews

I don't write reviews, but I had to for this company. I was advised to use this site to purchase tickets for an event my daughter was performing in, and while on this site I looked at other things Certifikid promoted. I saw an offer for a make-your-own jewelry company where you send in your child's artwork and it is turned into a piece of wearable jewelry and sent back. I purchased 3 of these for $78. However, the coupon was only good for a month and we did not get the artwork into the company in time (our fault, yes). I emailed customer service if we could at least use the amount we paid for the voucher towards the price of the items but never heard back from Certifikid, basically rendering it worthless. At least with past Living Social or Groupon sites, if the voucher expires you are allowed to use the paid amount towards a purchase (the non-promotional value). I won't be using this site again.

I had a problem with a certifikid purchase of a karate place. I purchased the gift certificate when it was available in November/December and finally had a chance to use it on Wednesday, January 9. The place itself was unkempt and dirty. Not sure the last time the toys were sanitized. Bathroom was also unclean and I didn't want my children using it but I had no choice. The lessons itself were not even worth the discounted price as my children were distracted by all the chaos around it. I submitted a request to certifikid about my experience and that I wanted a refund. I received a response that it was the past their 5-day window refund so they were unable to refund my money. I can't support/trust a company like certifikid if they can't stand by the companies they highlight, do their due diligence and refund dissatisfied customers.