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Wren Kitchens

Overview

Wren Kitchens has a rating of 3.7 stars from 990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wren Kitchens most frequently mention customer service, much trouble and whole process. Wren Kitchens ranks 2nd among Kitchen sites.

service
191
value
136
shipping
132
returns
100
quality
132
This company does not typically respond to reviews
+192
How would you rate Wren Kitchens?
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GB
1 review
0 helpful votes
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Kitcheb
September 16, 2024

Excellent experience from start to finish. Can highly recommend Wrens kitchen.

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for leaving a 5 star review, William!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority and your high recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Life's project
September 16, 2024

Great attention to detail.
Sorted my wish list and made it happen.
Magical experience

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for sharing your fantastic experience with us, Jim!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Great experience
September 16, 2024

From start to finish it was all good. Fab customer service and the kitchen looks amazing.

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for leaving a 5 star review, Ian!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Amazing
September 16, 2024

Great customer service, quick delivery and amazingly designed

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for leaving a 5 star review, Natasha!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Fantaatic experience
September 16, 2024

Brilliant from.start to finish! Our second kitchen from Wren and love it!

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for leaving a glowing review, Lucy!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Great value
September 16, 2024

Planning fab beat all others on price great communication responses

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for sharing your positive experience with us, Lisa!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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New Kitchen
September 16, 2024

From start to finish my Wren experience was very good

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for leaving a glowing review, Caroline!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of #TheGreatWrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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New Kitchen
September 16, 2024

Great service value and communication. We are very please with our kitchen.

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for leaving a 5 star review, Keith!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Delivered as promised
September 16, 2024

My order delivered correctly on the day and time expected

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for sharing your positive experience with us, Mark!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Simply wonderful
September 16, 2024

From start to finish just fabulous my kitchen looks like something out of a magazine beautiful

Date of experience: September 6, 2024
Wren Kitchens .. Wren Kitchens Rep
8 months ago

Thank you so much for leaving a 5 star review, Anne!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Great from start to finish
December 21, 2022

Our dealings with Wren, at every stage, have been excellent.

The help with design and the advice on purchasing were spot on.
This is also the case at every other part if the process.
The two surveyors were punctual polite and very professional, as was the templater.
Every call to the Gloucester showroom and head office was dealt with promptly and effectively and Wren communications re appointment and orders was second to none.
We had two damaged and one missing item and all were delivered to us with blistering speed, all very slick through the app.
We are also extremely impressed with the quality of everything we ordered as well as the competitive pricing of the electrical items included in our order.
All in all an excellent experience.

Date of experience: December 21, 2022
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thanks for leaving a review, Sam.

I'm delighted that your experience with us has been so positive, and it's particularly great to hear that any issues you encountered were quickly resolved through our App.

I hope you're enjoying your lovely new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Fabulous kitchen and professional service
December 30, 2022

From start to finish I have been impressed with my experience with Wren. The designer was helpful and stayed in contact throughout.
My kitchen was delivered well packaged and I was kept up to date with delivery details.
I am overwhelmed with my kitchen. Love it.

Date of experience: December 30, 2022
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thank you for the excellent review, Wendy.

I'm so pleased that you had such a wonderful experience with us, and it's fantastic to hear you love your new kitchen - I hope it brings you lots of joy!

Anastasia

GB
1 review
0 helpful votes
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Amazing kitchen
January 25, 2023

Everything from start to finish was very professional and made us very welcome, helped us so much with the design and colours and even the delivery drivers were amazing too, nothing was too much trouble for them, keep up the amazing work

Date of experience: January 25, 2023
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thanks for the excellent review, Andrew.

It's a pleasure to read your fantastic feedback, and I'm delighted that your kitchen project has been as enjoyable as possible!

Anastasia

GB
1 review
0 helpful votes
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Lovely kitchen
December 20, 2022

Straight forward and lovely result Great service from the staff from reception to the design team ready and helpful with any changes we wanted to make.
The delivery team were prompt and very helpful, the kitchen has made a lovely addition to your home.

Date of experience: December 20, 2022
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thanks for those 5 stars, David.

I'm delighted that your experience with us has been all round positive - that's really great to hear!

I hope your beautiful new kitchen brings you lots of happiness!

Anastasia

GB
1 review
0 helpful votes
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Great experience
June 12, 2023

From start to finish our kitchen went as smooth as it could as we changed our plans a few times & was no bother to our kitchen planner then the delivery it arrived when it was supposed to but had a few damaged items but was able to order them via the app & they came a few days later but we used our own fitter & absolutely love our kitchen

Date of experience: June 12, 2023
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thank you for those 5 stars, Edi.

I'm so pleased that you felt supported at every stage of your journey with us, and it's great to hear our feedback for our App.

Now your project is complete, I hope you're enjoying your beautiful new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Smooth kitchen installation
June 12, 2023

We had an excellent experience with Wren including a smooth and easy kitchen installation. Each aspect of the process was stress free and we were impressed with the calls from the care team throughout the installation week.
The installation team were thorough and worked to a high standard.

Date of experience: June 12, 2023
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thank you for leaving a 5 star review, Karen.

I'm so pleased that your experience with us has been as stress-free as possible, with great communication at every stage - I hope your new kitchen provides lots of lovely memories!

Anastasia

GB
1 review
0 helpful votes
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A New Kitchen
January 5, 2023

From start to finish we were kept updated on the progress of the kitchen. A slight delay occurred but we were fully informed of the situation. Would definitely recommend Wren and the installer we had.

Date of experience: January 5, 2023
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thank you for the brilliant review, Alex.

I'm so pleased that your experience with us has been as stress-free as possible - I hope your new kitchen brings you lots of joy!

Anastasia

GB
1 review
0 helpful votes
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Outstanding service
December 20, 2022

From the moment we walked in the door to the time the kitchen was installed we received fantastic service. They listened to what we wanted, even made a couple of adjustments to design. Nothing was too much trouble. They guided us through the delivery process and installation of worktop timeline, due to this all went to plan. Great service from beginning to end

Date of experience: December 20, 2022
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thanks for those 5 stars, Elaine.

I'm so pleased that your experience with us has been outstanding - that really is wonderful to hear.

I hope you're enjoying your beautiful new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Very good experience
January 27, 2023

Felt at ease throughout the process of arriving in store, pricing and delivery of the kitchen. Pricewise they were cheaper than the competition (which I was very surprised with) whilst producing what I believe is a better quality product

We had a couple of hiccups but they were quickly resolved by the depot and also the central customer services (missing items and damages), replacements sent out without hesitation and quickly.

One thing I would note is that any extra over items cannot be returned (as I was lead to believe) so be careful that any items are not over ordered

Overall a good service and I wouldn't hesitate in recommending them

Date of experience: January 27, 2023
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thanks for leaving a glowing review, Anthony.

I'm so pleased that your experience with us has been positive, and it's particularly great to hear that any issues were easily resolved.

Your feedback regarding item returns is appreciated and has been noted.

I hope you're enjoying your lovely new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Very happy
January 26, 2023

We have been really happy with our experience with Wren. Our designer was very helpful and had good ideas. The order was processed efficiently and delivered on time. There were a couple of minor delays but Wren responded quickly and were easy to deal with. We had been a bit worried at some of the reviews online but we were delighted with the kitchen and the service we received.

Date of experience: January 26, 2023
Wren Kitchens .. Wren Kitchens Rep
over a year old

Thanks for leaving a wonderful review, AMT.

It's a joy to read your fantastic feedback - I'm so pleased you chose Wren for your recent kitchen transformation, and it's particularly lovely to hear that any issues you experienced were quickly resolved.

I hope your gorgeous new kitchen brings you lots of happiness!

Anastasia