Wren Kitchens

Can not express how happy we are from start to finish. The staff in store, especially Neil were amazing. I say that as we probably changed the cupboard design and worktops about 5 times yet Neil was always happy to help and make sure we were happy. The delivery went smoothly with the drivers being friendly and helpful. Aftercare is second to non. What ever issue we had just one phone call and all was sorted. Would definitely recommend. Not quite finished yet due to building work so plastic protective still on and waiting for the splash back to me fitted.

We had been thinking about having a new kitchen fitted for a very long time and was always put off by what we assumed would be a stressful and lengthy process. This proved to be totally incorrect after visiting our local Wren showroom. From viewing the show kitchens right through to placing the order we experienced only very good and helpful people. As you would also expect, there were a few niggles but these were resolved quickly and to our satisfaction. I would have no hesitation in recommending Wren, and have in fact already done so.

Generally happy with my experience. Pre and post sale customer service was great. One thing down was the appliances CDA which where supplied with the kitchen are not as good as we expected, a few issues have been seen in them.

Absolutely shocking from start to finish 6 months on and still got units missing customer service are nothing but a joke is beyond words if your thinking of a new kitchen do your homework and read there Google reviews also trust pilot we have had to go to trading standards to try and put a end to this nightmare

Very good design service, but a complete failure to put anything right if it goes wrong. The delivery was late, no boxes were numbered, meaning assembly was a nightmare and I was charged for bits that I didn't need (and now cant return)

Our designer, Mallory Johnson, was most helpful with our planning and ultimate selection.
The level of training provided to the staff is quite evident in their relations with customers.
I had been debating my kitchen renovation for a few years, and Mallory's presentation and expertise got me off the mark and running! I have since recommended Mallory to multiple people!

We went to a large diy store to buy our new kitchen and found that even the most basic units were more than double the price we expected. We then spotted Wren Kitchens across the car park and decided to have a look. Immediately we thought this shop was too luxurious for us but had a wander round anyway. A sales rep came up to us and asked if we required assistance s we showed him our rough sketch of our design and he took us to his desk and first offered us a drink. We went through the designs with him and settled on the units that we liked. The whole process took about 15 - 20 minutes and the quote knocked us back. It was less than half of the cost quoted by the diy store and for top quality units. Delivery was promised on a date a few weeks ahead and arrived exactly on the day and time specified. The units were well packed and easy to assemble. We now have a beautiful new luxury kitchen. Thank you Wren.

We went with wren kitchens because of the new years sale. But found them to be a very good quality kitchen range. Design experience was great, didn't have to wait to long for installation. Delivery and installation was very quick. They contract installers so you just have to hope you get a good one I suppose - thankfully we did. Overall happy.

Glass kitchen door fell off after a month. Not the fitters fault but poor design by Wren as the hinges are pre-installed into the carcass. Had a problem with the fitting as Wren design got it wrong in placing the cupboard units which we had to rip out because they did not line up with the hob. Great showrooms and nice tea and biscuits but that's all. Could not recommend.

I've been trying to get them to finish my utility room installation. After one year of emails, and £8000 fee for the installation alone plus another £1500 for the installer, they said the cabinets weren't in my drawings. Absolutely ridiculous! Please don't buy your kitchen from Wren. The worse company ever! Unprofessional installer! Bad quality materials.

I always find the staff more than willing to help when needed. On an occasions with a damaged or missing item a replacement was sent out without issue. I would recommend to anyone who is thinking of doing any kitchen renovations in their home. As I feel they will receive a friendly and helpful service at a reasonably priced cost

We looked around at all the major kitchen supply companies.
Wren just seemed to have so much more choice and options for us to fully customise what we wanted. Order prices was easy and delivered without any issues a few weeks later.
It's now fully installed and looks amazing.

1 week project now into 6th week with over 25 defects. Nothing done since day 3 and after emailing the MD and job being priority we have 1 phone call from an FIM saying we was not getting a visit on site and have to wait for installer to visit and list repairs(not coming till next week)Customer service put you round in circles and not interested. Taken the whole excitement of a new kitchen away.DO NOT USE go elsewhere. After numerous calls and emails getting us nowhere we are now going to trading standards and furniture ombudsman. Please look elsewhere as once you sign on the dotted line they don't care about you