• Worldwide Ticketcraft

Worldwide Ticketcraft

Overview

Worldwide Ticketcraft has a rating of 4.1 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 196th among Printing sites.

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What reviewers want you to know

Positive highlights

  • I have been extremely happy with both your products and customer service!

Critical highlights

No critical highlights yet

How would you rate Worldwide Ticketcraft?
Top Positive Review

“Very easy to use system!”

Jeffrey T.
5/4/20

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Top Critical Review

“We have been purchasing from WorldWide Ticketcraft...”

Martha P.
1/30/18

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Reviews (181)

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user hollyd30
1 review
0 helpful votes
January 23rd, 2018

I initially had trouble trying to figure out how to recreate past tickets but Kelly was very helpful. It was very frustrating that I had to delete and recreate the tickets after our tax exempt status was updated. Other than that it was a good experience. The tickets arrived in a timely fashion and look AWESOME! I will definitely order our tickets from WWTC again!

Service
Value
Shipping
Quality
Thumbnail of user hollyd42
Holly D.
1 review
0 helpful votes
January 8th, 2018
Verified purchase

Everyone that I communicated by email with was very friendly and helpful. I wasn't happy that I had to delete and recreate my tickets after our tax exempt status was updated.

Thumbnail of user mrsk21
Mrs K.
1 review
0 helpful votes
September 29th, 2017
Verified purchase

Had a few problems with your website...but once I spoke with someone and she walked me through the website and everything went through. I was fine after that.

Thumbnail of user freds174
Fred S.
0 reviews
0 helpful votes
February 8th, 2018
Verified purchase

Great Customer service especially from Temecca J
ackson, who was very personable and helpful in completing our order

Thumbnail of user scottiet2
Scottie T.
2 reviews
0 helpful votes
February 22nd, 2018
Verified purchase

You have an impressive assortment of things! Delighted that you carry the ticket stock that our Datamax ST-3210s require.

Thumbnail of user nathanm102
Nathan M.
1 review
0 helpful votes
February 16th, 2018
Verified purchase

The editor allowed me to upload a custom image, but I had a hard time including it into a custom designed raffle ticket. My only suggestion would to streamline that to make it less confusing. Otherwise, it was very easy to order! Thanks!

Thumbnail of user johnh1067
John H.
1 review
0 helpful votes
January 21st, 2018
Verified purchase

Site is a bit buggy. Sometimes clicking on a button brings up the dynamic snippet as a new page rather than updating the current page. Slow page load times.

Thumbnail of user jeannek29
jeanne K.
1 review
0 helpful votes
March 30th, 2017
Verified purchase

i am having a hard time trying to add a shipping address it is ******* west midway road fort pierce fl *******

Thumbnail of user andrewa107
Andrew A.
1 review
0 helpful votes
January 5th, 2018
Verified purchase

The website is a little cumbersome to maneuver around when ordering, but the Customer Service personnel are very knowledgeable and willing to help.

Thumbnail of user carolynm145
Carolyn M.
1 review
0 helpful votes
December 6th, 2017
Verified purchase

My credit card never seems to be accepted the first time I try... this has happened on multiple occasions.

Thumbnail of user guyb45
Guy B.
1 review
0 helpful votes
November 14th, 2017
Verified purchase

Would like the ability to copy tickets in the saved for later option so that I can make two versions of the same ticket for the same event (i.e. student and adult tickets). The ability to "re-order" from order history and edit etc. is nice, but I need that functionality BEFORE placing the order, paying for shipping etc.

Thumbnail of user edwardl89
Edward L.
1 review
0 helpful votes
October 29th, 2017
Verified purchase

Once I remember how to duplicate ticket order for different days for the same show, it was so easy. That's what happens when you only do this once a year. Great company to work with. Have done business with them for many years and will continue to do so.

Thumbnail of user dessieh
Dessie H.
1 review
0 helpful votes
October 10th, 2017
Verified purchase

I don't like paying Sales Tax to a company that is not based in NY. I normally don't pay Sales Tax on my online shopping orders.
**I was happy to find sheets of tickets, each sheet having one Number. It makes the raffle process much simpler- For the people in charge of the Raffle, as well as the Ticket Holders. No more long strips of tickets to search through for the winning number. Thank You!

Thumbnail of user annem145
Anne M.
1 review
0 helpful votes
October 13th, 2017
Verified purchase

I am unhappy to see that the shipping charges are almost 50% of the cost of the item I purchased.

Next time I order I may have to look for another company.

Thumbnail of user andrewc265
Andrew C.
1 review
1 helpful vote
January 30th, 2018
Verified purchase

The charge credit car page wouldn't work but wouldn't tell me why. When I went back a couple of pages and added my shipping option it processed. it would have been nice to know why it wouldn't process so I could have solved it sooner.

Thumbnail of user debrad51
Debra D.
1 review
0 helpful votes
August 11th, 2017
Verified purchase

Little confused on how to type in different shipping and billing address but other than that a very user friendly site.

Thumbnail of user stacyc63
Stacy C.
1 review
0 helpful votes
July 9th, 2017
Verified purchase

Honestly, it just takes so long to input (almost) the same information for 3 different ticket days. Why I can't save and re-use the info like the good old days is beyond me. That having been said, you guys do good work and I just need to start typing earlier in the day...

Thumbnail of user billc241
Bill C.
0 reviews
0 helpful votes
July 9th, 2017
Verified purchase

I have used your service for years but each time I try to log in I have a problem with my log in and pw. It seems to be every time that I finally just check out as a guest. There must be some issue with the way it is set up that you might want to review. I never have a problem with the product.

Thumbnail of user guyb46
Guy B.
1 review
0 helpful votes
March 5th, 2017
Verified purchase

It would be nice to be able to copy an entire design in the save for later area to make slight modifications to them. For example, I needed to order two types of tickets that were identical except that one set were marked as "Student Tickets." To place them both in the same order, I had to re-create the same ticket, twice, from scratch.

Thumbnail of user sallyh81
Sally H.
1 review
0 helpful votes
February 8th, 2017
Verified purchase

I don't like to be FORCED to answer a survey before I can complete my order. Make it an option next time.

Thumbnail of user jenf28
Jen F.
1 review
0 helpful votes
February 7th, 2017
Verified purchase

Overall great experience and easy to use website. The only thing that would make it better is if there was an easier way to duplicate a ticket design - as in when you want the same design for 3 different dates. If that option was available, it wasn't easy to find.

Thumbnail of user brettl32
Brett L.
1 review
0 helpful votes
November 10th, 2016
Verified purchase

It seems the site always go backward or I have to redo something I have already done. example it took me 45 minutes to make 2 tickets because I ended up doing them twice.

Thumbnail of user mariaa232
Maria A.
1 review
0 helpful votes
January 26th, 2017
Verified purchase

I was having trouble navigating your web site but when I emailed your customer service team they replied quickly.

Thumbnail of user michaelg1853
Michael G.
1 review
0 helpful votes
February 24th, 2020
Verified purchase

Average for my experience. Product information on website was incorrect, but customer service was quick to research and get me accurate information .

Thumbnail of user kellym403
Kelly M. – Worldwide Ticketcraft Rep

We are happy to assist. Thanks for your business, Michael.

Thumbnail of user marcellas28
Marcella S.
1 review
0 helpful votes
May 7th, 2019
Verified purchase

I really appreciate being able to order these items online, it would be nice if I was able to select the number ranges provided to me.

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From the business

Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...

Business History

Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.

In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.

In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.

Company Representative

Thumbnail of user kellym403
Kelly M.
e-Commerce Manager

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