• Worldwide Ticketcraft

Worldwide Ticketcraft

Overview

Worldwide Ticketcraft has a rating of 4.1 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 302nd among Printing sites.

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What reviewers want you to know

Positive highlights

  • I have been extremely happy with both your products and customer service!

Critical highlights

No critical highlights yet

How would you rate Worldwide Ticketcraft?
Top Positive Review

“Very easy to use system!”

Jeffrey T.
5/4/20

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Top Critical Review

“We have been purchasing from WorldWide Ticketcraft...”

Martha P.
1/30/18

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Reviews (181)

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user jenniferd297
Jennifer D.
1 review
0 helpful votes
January 17th, 2018
Verified purchase

The website is slow and confusing at times. I needed to call customer service twice while placing my order online. The customer service reps were very helpful and apologetic.

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Joanie C.
1 review
0 helpful votes
November 2nd, 2016
Verified purchase

Ordering is tedious when you have 6-7 different tickets and it takes a long time to get every thing in the shopping cart. I would also like a billing address and a shipping address option but I did not see one.

Thumbnail of user kelleyp16
kelley p.
1 review
0 helpful votes
May 2nd, 2016
Verified purchase

I like the editing options, quick reply on the instant messaging and the prices, but because I can't save the original ticket to create a second is very frustrating for someone who takes a while to create the first one. For that option alone, I may spend more money to save more time. I am a repeat costumer and otherwise happy Thank you.

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Lisa D.
1 review
0 helpful votes
October 19th, 2016
Verified purchase

It would be AMAZING to have a template so that we could just change a color and the date for shows that have a run rather than one-night-only events. I'm a teacher who kept getting interrupted, and it was time-consuming and more difficult to make my own template than just change the couple of things for each night of the show.

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Stacy C.
1 review
0 helpful votes
July 10th, 2015
Verified purchase

I have used you guys for the past 5 years for my children's theatre company tickets, but good grief! You no longer offer "general seating" DIY and I had to finagle the "general admission" to get the info on a computik. Then information wasn't remembered from tix to tix (different days/times) and each one was a big do-over! Aaagh! Took me SO LONG I missed your 2:00pm cut-off by 5" (and four days if you count when I first started this whole thing) Quite frustrated. Will chill out, see how long it takes the tix to arrive and mull over using you in the future.

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Staci E.
1 review
0 helpful votes
August 30th, 2018
Verified purchase

It would be nice if your credit card form specified which security number it wants for American Express cards. And, I could not find shipping options. Other than that, all good.

Thumbnail of user marthap64
Martha P.
0 reviews
0 helpful votes
January 30th, 2018
Verified purchase

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

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From the business

Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...

Business History

Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.

In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.

In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.

Company Representative

Thumbnail of user kellym403
Kelly M.
e-Commerce Manager

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