• Wordans CA

Wordans CA

Overview

Wordans CA has a rating of 3.17 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping, and timely manner. Wordans CA ranks 36th among T Shirts sites.

  • Service
    64
  • Value
    59
  • Shipping
    62
  • Quality
    55

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
32
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What reviewers want you to know

Positive highlights

  • I contacted Wordans Customer Service today and Mig took excellent care of me.

Critical highlights

  • No response to emails, and phone numbers are disconnected.
How would you rate Wordans CA?
Top Positive Review

“Great Customer Service”

Diane Q.
12/1/20

I have ordered from this company on a number of occasions now. The website has accurate stocking information, delivery time lines are good as well. Like any company there are mishaps but their customer support is quick to respond to resolve the issue, their team is friendly and helpful. My recent experience dealing with Charlie was very positive, service was excellent, he assured me on the phone my short ship would be addressed and he also followed up with an email with the resolution. Thanks for the great service, Diane

Top Critical Review

“Scammer”

Mahetabe D.
2/28/22

They charged me nearly €100 but only part of my products arrived, 2 of them didn't come. When I emailed I was told I will get a full refund since January 2022 but still nothing. Today when I was emailing. I got notified automated rejection from receiver. Don't fall for their scam. My kids were looking forward for their tshirts for their birthday party and also delivery was charged separately even though tshirts look cheap. Let me tell you these kind of money don't last for long and your company will surely ruined as you made my son who is Autistic cried

Reviews (446)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (202) phone number (24)
Thumbnail of user dianeq176
1 review
12 helpful votes
December 1st, 2020

I have ordered from this company on a number of occasions now. The website has accurate stocking information, delivery time lines are good as well. Like any company there are mishaps but their customer support is quick to respond to resolve the issue, their team is friendly and helpful. My recent experience dealing with Charlie was very positive, service was excellent, he assured me on the phone my short ship would be addressed and he also followed up with an email with the resolution. Thanks for the great service, Diane

Thumbnail of user erin.l
1 review
0 helpful votes
April 13th, 2022

I ordered close to 30 of their tye dye tshirts for an event and they are literally hand tye dyed. The tags are dyed and everything. Not some print. They're actually dyed. Super fast free shipping. I ordered n had part of my order in 2 days. HIGHLY RECOMMEND

Service
Value
Shipping
Quality
Thumbnail of user aishak38
1 review
0 helpful votes
January 11th, 2021

Wordan's has outstanding customer service. They have great quality clothes with fast shipping. My package arrived in 1 1/2 week which is pretty fast since I ordered at the busiest time of the year (Christmas). My recent experience dealing with Mig was very positive, her service was fantastic, and responded to emails quickly. Overall, a great online store and an even more excellent service team!

Aisha

Tip for consumers:
size runs small, make sure to size up for a more oversized look and not a tight sweatshirt.

Products used:
sweatshirt

Service
Value
Shipping
Quality
Thumbnail of user mb573
1 review
0 helpful votes
January 6th, 2021

Wordans has a great variety of items at decent prices. My orders always arrive within a few days - which is most impressive during a pandemic! I recently had to contact customer service, and was helped by Ross. He solved my issue quickly and efficiently. I highly recommend!

Products used:
Shirt, tanks, hoodies, hats

Service
Value
Shipping
Returns
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Thumbnail of user sharadm12
1 review
1 helpful vote
January 22nd, 2021
Verified purchase

I ordered some T-shirts from Wordans and they were not the right side so I contacted the customer support and Alejandro helped me create a return label and emailed me while I was on the call. He also answered some questions about the product and helped me pick the right T-shirts that I am super happy with!

Super happy with the product and specially with the customer support

Tip for consumers:
Call the customer support to get product suggestions and any discount code

Products used:
Next Level 3600 - Premium Short Sleeve Crew, Midnight Navy, M

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelak476
1 review
13 helpful votes
November 10th, 2020

Great quality clothing was received on my recent order from Wordans. However, one out of the many things I've ordered got a bit dirty when received. However, one of the customer service reps (Alejandro) was very helpful and took care of it. He was very reliable when communicating him. Definitely will be back with another order soon and would recommend this website to all my fellow friends and colleagues.

Thumbnail of user amalial8
1 review
4 helpful votes
January 21st, 2021

As a small business owner during such a tough time, Wordans has been such a help. Our orders are always on time and in good condition. During the christmas rush we ordered so many items and even though everyone was under so much pressure and I needed help with an order, they were on top of it. Thank you to "Alejandro" for helping me also within a timely fashion for a refund, he even took the time out of his busy schedule to confirm with me that I got my refund as I asked :) ! What great service thank you WORDANS! Im sure other small business owners say the same but your service is amazing :) and all your employees are great too. AWESOME CUSTOMER SERVICE!

Tip for consumers:
You can email or call customer service for help and they help you right away :)

Products used:
All apparel

Service
Value
Shipping
Returns
Quality
Thumbnail of user brynjarc
1 review
0 helpful votes
January 9th, 2021
Verified purchase

I contacted Wordans customer service when my payment wouldn't process, not realizing it that it was actually my mistake. A guy named Ross answered the phone and talked me through it; if only I could be that patient. Thank you!

Service
Value
Shipping
Thumbnail of user tylerf114
1 review
1 helpful vote
January 9th, 2021
Verified purchase

I recently had the chance to work with Adiel from Customer Service. She helped me with a couple of orders and was FANTASTIC! Super fast to respond and always so happy to help. I wish every company had service representatives like her. Way to go Wordans! You found a gem!

Service
Value
Shipping
Quality
Thumbnail of user patriciae571
1 review
0 helpful votes
January 26th, 2021
Verified purchase

Best customer service ever from Charlie! He was so helpful, courteous and so pleasant. He was so quick to respond to my request and saved me some money. Not to mention, Wordans have the best products. Thank you Charlie, I hope I get to be assisted by you again in the near future.

Thumbnail of user bierih
2 reviews
9 helpful votes
December 1st, 2020

I have ordered several times from them & have had no issues thus far. I just wish the pricing on some of the items was just a bit lower or that the company would send us promo codes to use from time to time. As for the customer service, Charlie is second to none. His friendly voice & helpfulness is always so welcoming if I have to call in to the company. I ask for him by name. Thanks again Charlie!

Thumbnail of user emilyr571
1 review
12 helpful votes
December 1st, 2020

I had placed a big order and only half showed up. I called the customer service line and was connected with Charlie Cox and he went above and beyond to figure out what was happening. He called Purolator to see where the other package was and what the other tracking number was. He called me back within minutes with the information. It's people like him that make you want to continue purchasing through this company. Thank you!

Thumbnail of user monah58
1 review
0 helpful votes
November 27th, 2020

I ordered the wrong color of hoodie and contacted the company where I was immediately assisted with my return. The process was easy and I was extremely please with the service! Thank you Anna for all of your assistance!

Thumbnail of user tuulal1
2 reviews
0 helpful votes
December 10th, 2020

Ordered 2 heavy sweatshirts and 2 sweatpants
Shipped quickly product was decent quality
Finally got size small which is hard to find
Happy with quality price and product

Thumbnail of user ianc322
1 review
0 helpful votes
January 8th, 2021

The whole process with Wordan's was great. Ordering and delivery were easy and on time. But the best part was the smooth process and support from Alejandro when I needed to return a few of the items that I chose. I'm often nervous about returns, but they made it easy. Thanks!;-) next order coming soon!

Products used:
T-shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user hollief12
1 review
0 helpful votes
January 11th, 2021

Excellent customer service. They always go good for their clothes. I have had a few issues but they were solved quickly and satisfactory.
Highly recommend. Alejandro helped me

Products used:
Clothing and hats

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrysanthik
1 review
0 helpful votes
December 16th, 2020

They are very quick and informative!
Alejandro was the best, very professional and polite!

Chrysanthi.

Thumbnail of user patriciab1986
1 review
0 helpful votes
December 17th, 2020

Just a quick note to let you know Alejandro helped me out. Much appreciated.

Yeee hawww

Patti Bevilacqua

Thumbnail of user kylas26
1 review
0 helpful votes
January 8th, 2021

Alejandro helped me with getting my coupon credit changed into a refund today!

Thank you Alejandro and Wordans team :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristinec84
1 review
0 helpful votes
December 29th, 2020

Personale molto disponibile, sopratutto Alejandro ed Edoardo che hano risposto alle mie domande ed aiutato nelle mie richieste.

Service
Shipping
Quality
Thumbnail of user claudiad128
1 review
0 helpful votes
December 10th, 2020

Très satisfaite de l'achat des chandails à manches longues Gildan pour nos employés de chantier. Confortables, très bon rapport qualité/prix. Merci à Alejandro pour son aide, très bon service!

Thumbnail of user melinag17
1 review
0 helpful votes
December 10th, 2020

It was my second order, I had an issue with my order. Within 36h i had another shirt at my door to replace to one that has a problem. I spoke with Adiel, very kind and very efficient. Will order again!

Thumbnail of user kaitlynp31
1 review
0 helpful votes
January 19th, 2021

Love wordans! My orders always come in days and if I have issue with quality or size they always refund me fast as well! Favourite place to order my bulk clothing items! Thanks Mig for helping with the refund process and wishing me a happy holidays :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user terens
1 review
0 helpful votes
November 23rd, 2020

I accidentally purchased the wrong item. The customer service representative, Charlie, was accommodating and help resolve my issue in a timely manner. He was professional and provided quick responses.

Thumbnail of user veep6
1 review
0 helpful votes
November 18th, 2020

I ordered 3 medium cotton t-shirts and 2 medium zip-up hoodies to embroider as gifts for my father, and that's exactly what I received. Everything was packaged nicely, was the right size/colour and is great quality.

Purolator did deliver my package to the wrong unit number, but Charlie contacted me immediately through email about the mistake and helped me track down and receive my package. He was incredibly helpful and I am very happy with my first experience with Wardons.

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From the business

Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.

Company Representative

Thumbnail of user wordansr
Wordans R.
Typically does not respond to reviews

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