They tell you upfront it will be quite a wait but I waited patiently and it was worth the wait, when I got my book it was beautiful. Don't expect to order it and get it right away it says that over and over on their website, so I expected the wait. As far as bbb they tried to resolve those issues. Anyway I just ordered my 2nd book from them and I have all the confidence in the worldSee positive reviews
I ordered a book from this company that said it was pre-made. It took me almost a year to receive and it was wreck. I had suggested this site to a relative at the time of ordering and it's been a year and a half and she never received it. After which they finally gave her a refund. No apology, nothing. I will never recommend them again nor will I ever order from them again. How this company is still allowed to conduct itself like this is beyond me. What a scam!See critical reviews
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