• WineExpress

Overview

WineExpress has a rating of 1.8 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WineExpress most frequently mention customer service, and credit card problems. WineExpress ranks 104th among Wine sites.

  • Service
    8
  • Value
    7
  • Shipping
    8
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Now its the 27th and I contact wine express customer service.
  • 01Jul19-Placed online order for a wine shown to be out of stock everywhere else.
How would you rate WineExpress?
Top Positive Review

“Do your homework...”

Michael L.
9/14/22

Wine Express offers some excellent wines at a reasonable price, but you must also do your own research as well. I am in California... usually, you can find better deals on California wines locally. French wines seem to be their strong suit. Joe Dubnick and James Suckling are overly generous with the scoring. But there have been some real values...

Top Critical Review

“Wine exposed to extreme heat”

Englin k.
2/15/21

Bought 2 bottles of 2017 Sassicaia. Received today and I am completely disappointed with the quality of the wine. Both bottles show signs that they have been exposed to extreme heat - one bottle has protruding cork and the second bottle's cork has simply exploded. Pictures attached. Extremely disappointed to see this poor treatment to such a great bottle Is Sassicaia and for them to knowing send this to their customers.

Reviews (21)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) order (13)
Thumbnail of user bobov1
2 reviews
2 helpful votes
June 5th, 2020

I noticed a number of poor reviews on line and thought, is be the same site I am using?
I have ordered multiple times / multiple cases and have been extremely happy with the description and rating of what I planned to purchase. Each order has shipped within one day and delivered to me in PA in 2 days. Pricing is competitive and I have picked up things unavailable to me locally. I can't speak to the gift baskets as I only purchase wine. I will continue to order from WE.

Thumbnail of user rodg
180 reviews
904 helpful votes
May 13th, 2010

When you buy wine online you need to be sure that the company is actually storing the wine properly as you cannot see the bottles in advance and you want to make sure the shipping is also done well and packaged properly so the wine arrives in good shape. This company does a great job of shipping and the value is also very good. They have a wide selection of wines and if you sign up for their newsletter they send some good deals.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Find an exquisite selection of wine, wine gifts & baskets at Wine Express. Our options from around the world will delight any palate. Shop online today!

How do I know I can trust these reviews about WineExpress?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WineExpress?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business