• Wigisfashion

Wigisfashion

Overview

Wigisfashion has a rating of 2.1 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Wigisfashion ranks 194th among Wigs sites.

  • Service
    2
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
5
See all photos
How would you rate Wigisfashion?
Top Positive Review

“Never failed me”

Ivy D.
5/27/20

I've ordered several wigs from them and they are consistently quality for the price. I think they have "sales" going on constantly, so for the most part none of the sales are really a discount, just the base price. I really like the textures of the wigs, very soft and clean. So far the wigs don't tangle or shed too much and I've been wearing them fairly regularly for a few months. Haven't had issues with bangs or lace front (tried to attach pictures of each but I'm not sure how many will show). I have a hard time getting curlier styles to sit right - not sure if it's my ability to style or the wigs, but I LOVE all of my straight or wavy wigs.

Top Critical Review

“Scam site”

Telyn C.
10/18/20

I ordered a $60 wig from this company and received it in a fairly timely fashion, and it was a pretty good wig. More than four months ago, however, I put in an order for one of their ~$300 premium wigs and have yet to even receive a notification that they're working on it. I contacted them asking for a refund and have received nothing but non-committal stall answers in return. I don't advise buying anything from this site.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user telync
1 review
6 helpful votes
October 18th, 2020

I ordered a $60 wig from this company and received it in a fairly timely fashion, and it was a pretty good wig. More than four months ago, however, I put in an order for one of their ~$300 premium wigs and have yet to even receive a notification that they're working on it. I contacted them asking for a refund and have received nothing but non-committal stall answers in return. I don't advise buying anything from this site.

Thumbnail of user michellet580
1 review
6 helpful votes
July 22nd, 2020

This is not a real site. It is fake. All contact info is bad and I used pay pal to pay. And paypal account reads as lanhai technolodgy information center and not the company. Do not buy from here

Thumbnail of user wigisfashionc
WigIsFashion C. – Wigisfashion Rep

We believe you have made the purchase somewhere.
We are more than happy to rectify this for you if you can provide the order number and any supporting doc. Thank you.

Thumbnail of user giuliaf4
1 review
0 helpful votes
September 17th, 2020

The wigs are good quality and never failed me: they have an instagram page where also other cosplayers and wig users share their looks and they are all accurate to my experience. I own three wigs from this company and I'm about to get two more

Thumbnail of user wigisfashionc
WigIsFashion C. – Wigisfashion Rep

Thank you so much for your business. ❤️❤️

Thumbnail of user annes1252
1 review
1 helpful vote
May 23rd, 2022
Verified purchase

Hi, sadly I had a terrible experience with this shop in general.
1. My wig that I ordered didn't even remotely look like the one the pictures.

2. It was way too big and the feature that you can change the size didn't work either.

3. When I tried to return it, the shop didn't send me the return file, without which you can't return items (they didn't answer any emails). And I haven't even gotten my money back. Not even when I ordered PayPal to help me. Finally I could at least send I back, but I still don't have my money back after various emails. > (

I was so exited when I ordered my wig and now its nothing but stress and anger. P

Lease think twice if you buy it.

It is also made and shipped from China. And you have to ship it back to China, which is everything else but cheap and easy. I had to pay extra because the shop doesn't pay for the shipment back.

So all in all I had to pay extra to get rid of the wig that didn't fit and didn't look like the pictures.

Tip for consumers:
Don't use this side

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user erins389
1 review
10 helpful votes
June 9th, 2020

They knew their wigs were flawed but didn't have it stated on their site. The "light" coloured wigs (blondes, pinks,) are so thin you can see the lace in patches no matter how hard you try to comb it. I thought I would get buyer protection from paypal but nope because the company doesn't state on their site that they are based in China and you have to return it all the way to China which is 10X more expensive than what I bought off the site. They were not willing to refund me, or replace the bad wigs with better ones. They knew I couldn't afford to ship all the way to China, and they knew their wigs were bad, and just waited it out until there was nothing I could do.
Worse than dollar store wigs... the only good one was the purple one.
DO NOT BUY! You will be sorry if something goes wrong because Paypal won't protect you, and the company will not resolve it or refund you.
They only leave good reviews. I have tried to post my bad stars for the pink wig I got with pictures, and a day later it was removed. They will not allow anything negative on their site. Big scammers.

Tip for consumers:
China based company that ships through a different facility based closest to your location. They do not state they are actually in China and that you will have to ship any returns all the way back to China and not the facility they used to ship from.

Service
Value
Shipping
Returns
Quality
Thumbnail of user wigisfashionc
WigIsFashion C. – Wigisfashion Rep

Dear Erin, We are sorry to hear that and we understand you are not happy with your purchase, may we have your order number for our immediate follow up? By looking at the photo provided, the weft on the crown area as shown can be covered by hair above it, sometimes you may style a bit the hair to make it looks right, our customer service team at cs@wigisfashion.com can provide advise on how to style the wig or any further assistance. Thank you and sorry for any inconvenience.

Thumbnail of user ivyd27
2 reviews
3 helpful votes
May 27th, 2020

I've ordered several wigs from them and they are consistently quality for the price. I think they have "sales" going on constantly, so for the most part none of the sales are really a discount, just the base price.

I really like the textures of the wigs, very soft and clean. So far the wigs don't tangle or shed too much and I've been wearing them fairly regularly for a few months. Haven't had issues with bangs or lace front (tried to attach pictures of each but I'm not sure how many will show). I have a hard time getting curlier styles to sit right - not sure if it's my ability to style or the wigs, but I LOVE all of my straight or wavy wigs.

Tip for consumers:
Try to buy ones that have photo reviews - it will help give a better idea of the color variety (since lighting/photo quality make a big difference). Also will help with length idea if the wig sits a bit different in person vs on a mannequin.

Products used:
Not sure of names - I have two bangs wigs (pictured) and three lace front wigs (two pictured) from them and have been pleased with all of them.

Value
Shipping
Quality
Thumbnail of user libertyf3
1 review
5 helpful votes
November 13th, 2019

It's been over a month and I still haven't recieved my order I've talked to the company asking for my money back and nothing.

Thumbnail of user wigisfashionc
WigIsFashion C. – Wigisfashion Rep

Hi, Liberty, we are sorry to hear that, our customer service team is working closely on your case. Should you have any question, please feel free to contact us again at cs@wigisfashion.com. Thank you

Thumbnail of user aprillw
1 review
9 helpful votes
April 10th, 2018

I ordered a wig and it took 1 month to get her from CHINA. It was terrible. It was way too large, the color was odd and a ton of hair to where it didn't look natural at all. I tried to send it back and they wouldn't allow it. I paid $130 and they offered me $15 after trying to get me to keep it and buy another one for $40, instead of allowing a return. Finally Paypal settled with me and I did ship it back at a cost of $64.00. They are crooks.

Thumbnail of user catherinep115
1 review
6 helpful votes
February 2nd, 2019

Beware it's a rip off. This company would not let me cancel my order after 12 hours they said it was being processed. I received the order 4 weeks later, and the wigs were to small and they gave me a hard time trying to return them. Do not order wigs from here.

Thumbnail of user katr34
2 reviews
15 helpful votes
November 21st, 2018

I was quite hesitant about ordering from this website at first, as you never know how the quality of the products you're ordering from China is going to be. However, this site completely exceeded my expectations.

I ordered my first wig from WIF a couple months ago. It is a long, curly, light blonde wig (the code was LF101). I couldn't believe the quality of the wig for the price -- it was about $100. The hair doesn't fall out, it looks real, and I got tons of compliments on my "hair" when I wore it to a party. The clips inside the wig cap secure it very well, and it didn't itch or annoy me at all. I also love how real the lace fronts look.

Since then, I've ordered five wigs from them and am always happy. Most recently, I ordered a wig but changed my mind about the style I wanted four days after I'd ordered it. I e-mailed customer service asking if I could have a different one sent out instead. They replied within 45 minutes and agreed to do this for me, even though my previous order had been ready to ship out that same day. Their customer service is fast and really goes above and beyond.

I get compliments on my "hair" every time I wear one of the wigs out and it's so much fun being able to change my hair length, style, and color whenever I want. The most recent wig I bought was style code LF371 and it looks and feels SO real. Again, the quality of these products for the low price is amazing, and shipping has always been FAST. Their loyalty points are also amazing!

I would highly recommend them!

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From the business

Top Quality Lace Wigs at Reasonable Price. Large Hair Wig Color Selection, 100s of Styles to Choose From. Custom Braided Lace Wigs Available.

Business History

Wig Is Fashion (WIF) is an online wig shop that was launched in 2010. We have over 10 years of experience in the wig industry and we have been selling wigs to customers from all over the world. We are also a major wig supplier to many wholesalers and retailers. Our offices and factories are located in Hong Kong and China.

Our wigs are designed by professional designers and we launch many new styles and new products every season. We have over hundreds of different wigs for your choosing: lace front wigs, synthetic fashion wigs and many other hair products. Our wigs are all made of premium quality with great prices.

Should you have any enquiry, please feel free to contact us at cs@wigisfashion.com.

Company Representative

Thumbnail of user wigisfashionc
WigIsFashion C.

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2.1
10 reviews
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