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Overall I had a very good experience. I even called and asked some questions and the customer service rep was very helpful. The only think keeping me from a 5 star rating is that it would be very helpful if the fabric choice could display on the picture of the item being reviewed. It's a bit difficult to make color choices from the small swatch that we are able to see. However, you had a great selection of fabrics to choose from.
Great website, easy to view options! Received the product and all 3 pieces had the bottom finish cloth torn very badly and had many cobwebs/dead insects. The Seagrass was worn at the armrest on all pieces. Cushions are made very nice and comfortable.
I found just the right table for my porch. It's beautiful and very well made and looks perfect with my other wicker! Very sturdy and attractive! It was packed very carefully and arrived in a very reasonable amount of time.
fantastic experience!!! they helped me on the phone to order the perfect replacements!!
easy and fast.....loved ordering from them.
These sofas are beautiful in my glassed-in den area. The honey colored sea grass is beautiful in color & texture. The frame is very sturdy. The company was very easy to answer all questions when ordering & sent fabric samples to help w/ my decision about the sofa cushions. I will definitely do business with them again.
Cushions and cover came out beautiful. Very professional and a good value compared to actual Lloyd Flanders replacement cushions and or covers.
the replacement cushions fit and look great, we will order form them again, we had a small problem with the pillow and they solved the problem quickly with no issues
One of the pieces I ordered arrived damaged. I called and spoke with the owner, who assured me it would be taken care of. I took a picture of the defect, and they sent a replacement part, which did not solve the problem. Ultimately, I spoke with the owner's daughter, who was delightful and arranged for a replacement chair to be shipped.
The cushions fit my wicker rockers perfectly. They are made of very high quality fabric for outdoor use. The construction is also very high quality. I had purchased some,other cushion from another company and they were very cheaply made. These cushions are 5" thick - very well padded. They look awesome on my chairs.
I just received the order I placed for the replacement cushions for the wicker sofa. I am extremely happy with the quality of this product.
This was fairly easy and I was so happy to find the discontinued Lloyd Flanders Casa Grande pieces I own here and on sale. I can hardly wait to use them this spring.
Easy to use web site. Mark on Chat line answered my one question. Selection of chair and fabric good and easy to accomplish. Online ordering easy. Looking forward to getting our two chairs and hope they are as good as they appear.
Very easy to look around n order
Pillows were much better then I thought. Would buy again, if I need new ones. Very comfortable too.
Website could be a little easier when you are ordering multiple types of cushions from a particular collection. Also nice if you could see the chair with the color you picked.
Not all replacement cushions have sizes listed. That would have been very helpful. Otherwise, it was a good experience.
Ordering process is just fine. I called with a question about a color, and the customer service was friendly and helpful. I received our cushions in about 3 weeks, and though we haven't yet put our porch back together for the upcoming season, everything looks great, and of very good quality. I had not realized how badly the filling in our old cushions had compressed until our new ones arrived. Can't wait for warmer weather so we can enjoy our new cushions! I would recommend Wicker Paradise.
So far so good. Easy to place order over the internet and you had what I was looking for and at a good price.
the first dresser was damaged on the top. I refused the shipment and Wicker Paradise sent a replacement. That dresser was damaged on the back, which I can live with. Both shipments were damaged by FEDEX. Wicker Paradise was very nice and very helpful. They even sent me a repair kit to touch up the dent on the back of the 2nd dresser. Will absolutely order from them again.
I ordered a complete set of cushions to go with my existing furniture. I deliberately ordered two solid blue fabrics for two of my three chases to coordinate with the blue print for everything else. But unfortunately they arrived in the same print. Not what I ordered.
It looks like you have exactywhat we like.I hope it looks that good when we receive.
Thank you
Looking forward for the delivery
Although I have yet to see the finished product, yours was the only site offering the exact size I needed. Also, appreciate the free shipping and the additional discount to sale items and the variety of fabric patterns.
User Friendly Website! Good Prices and Nice Sale. Hoping the quality of the cushions meet our expectation.
This website is easy to browse and order on. Your prices, especially sale prices are comparable to others...free shipping and a cushion choice is a plus also. Waiting for fabric samples before ordering.
Very easy to use web site. The cushions I ordered were beautiful and fit perfectly and I received them in a very timely manner.
Customer service was very helpful, but failed to tell me that a fabric order was limited to 5 yards. I only wanted 2 yards.
Shopping was easy. When my order finally arrived it was the wrong fabric. They remade my complete order and reshipped within 2 weeks. Product seems quite excellent.
Your furniture is beautiful and your site easy to navigate and select items. Everything is clearly laid out with the multiple choices of fabrics and finishes.
Online selection was very easy. My phone call question was quickly answered by a person who seemed very experienced.