Wholesale Airtrack has a rating of 4.13 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wholesale Airtrack most frequently mention customer service. Wholesale Airtrack ranks 19th among Fitness Equipment sites.
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Perfect for my 8 yr old practicing her BHS, Such great customer service! Thank you to the representative that helped us. My kids love it!
Still waiting for delivery. When ordered expected delivery date was November 14. I realize that it is only a week late but absolutely no communication from the company. I heard back today with an email with poor grammar that they will check on my tracking number…has me concerned that it's coming from overseas and hasn't even shipped! I'm willing to change the review once I receive the air track and judge the quality.
Perfect for my 8 yr old practicing her BHS, Such great customer service! Thank you to the representative that helped us. My kids love it!
Still waiting for delivery. When ordered expected delivery date was November 14. I realize that it is only a week late but absolutely no communication from the company. I heard back today with an email with poor grammar that they will check on my tracking number…has me concerned that it's coming from overseas and hasn't even shipped! I'm willing to change the review once I receive the air track and judge the quality.
Products used:
40’ tumble track
We purchased an air track that came defective. It would not hold air! POOR QUALITY! Immediately contacted the company and requested to return it. They do not honor their return policy! After a very difficult time with customer service, we had to spend an additional $78 to return the track and were told we would receive an refund as soon as it was returned. We have not received any refund and it was returned 6/10! RUN from this company!
Have two girls who do cheer and gymnastics. Perfect for them to practices their flips. The product arrived quickly and customer service was awesome. Going to buy another one!
First this place is awesome cause it has awesome customer service. Second my package came sooner than expected. And third the airspot itself is so awesome. Nice and bouncy but very durable. Hope to buy an Airtrack soon!
What a disappointment. Waited forever for it to ship then finally after I filed a grievance they shipped it. Arrived and it won't hold air. They told me to spray it down with soapy water and look for bubbles, which we did. The entire seam on one side is completely broken. Now I'm waiting on a glue repair kit (that I had to purchase myself) so I can repair my defective $1100 airtrack myself. No guarantee it will even work. I agree with the other post that says they don't respond after they have your money. My daughter is devastatedplease save yourself the money and time and purchase elsewhere.
Dear customer,
The order was placed on 30, March and delivered on 10, April. It's super fast shipping in this crazy time.
Since you didn't accept us to send you a new item as a replacement, we already gave you a full refund on 21, April, it's quite fair for you to repair the item by yourself.
Thanks
We are very pleased with this purchase. The carrying bag has made it easier to transport the airtrack. My daughter has been able to Accomplish her skill level and is working on increasing her skill set.
I purchased one of these for outdoor MMA training and was blown away by the size, I thought for sure it would take forever to inflate but it was super fast! Overall I'm very happy with my purchase, I actually really like the size, the length allows me to do much more movement then I expected I would be able to do. A few of my buddies from MMA class come over on occasion to use it and they all love it. Very surprised and love it! :)
This is the review I tried to post on wholesale air tracks. However they refuse to post it on their own website. They only post the positive reviews.
Was very happy at first. We have owned our air track for less than a year. The seam blew out. Very frustrating trying to get this fixed. I would expect it to last longer for how much it costs. I guess it is not designed for my teenage son who is a world's athlete. It might be good for youth level athletes but does not hold up to older athletes. I would not recommend this air track to anyone. Go with the name brand air tracks.
This company has been giving me the run around and refuses to send a repair kit for an air track that is under warranty. Their customer service is very poor unless you want buy something. I would not recommend this company to anyone.
I absolutely love my airtrack. I would give this product a 5/5 because it is AMAZING! Great product and prompt service.
I love it so much! The size is perfect and it's so bouncy It came in great condition and it is high quality! On time shipping too :) would recommend to anyone.
Excellent product my daughter loves it very much. A great way to get her away from the screens and doing something active
Their airtracks are super bouncy and are sold at a great price. The shipping was a lot faster than expected! They have awesome customer service. I highly recommend this company!
Love the product and has been the best piece of equipment I have ever purchased in our gym. Our athletes have increased skill levels and developed the confidence by using this! Product arrived well before shipment due date, and was as described by supplier. Love the color. Wish I could have afforded the larger size.
Great AirTrack, it ensures the highest safety and had a lovely fun with it. Wholesale Inflatable AirTrack gives the best quality at very less price all around the world that cannot be compared with other AirTracks. It is hand-made by a team of experts, using top quality of techniques and materials that ensure years of practice. I proud of it! My family plays with it every day with full safety. I use Wholesales Air Track for my All-Star Cheer Gym. They provide a great price and highest quality that can be used for top levels and skills. Its my personal experience about wholesale AirTracks service and quality that I never expect from another anything less.
I bought one of these for a family member and was solidly surprised with what I received. The product is amazing and these words do not do enough in justifying it. I would thoroughly recommend it to all my friends and was delighted with the experience provided by Wholesale AirTracks.
Was so surprised how fast the shipping was! Was neatly packaged, with great quality! So many colours to choose from. And free shipping! Totally Recommend!
Before purchasing from this company please be aware that they are located in China. They are not a local distributor. I purchased a track and needed to exchange it for a different unit. Although the website states this isn't an issue they have yet to offer a local address for a return. I have been waiting weeks. Another issue is that I read all the reviews online on their website BIG mistake. They are able to pick and choose which reviews they want posted. Their website is misleading. They make you believe they are a local distributor and that customers are all very happy. Be warned this is not the case. Save yourself the hassle buy locally!
Saw it on Instagram, looks really nice, that airtrack video really gets to me, so I think why not give it a shot, it is not like very expensive. And I am pretty satisfied and glad I bought it.
I purchased it for my daughter, the order placement was hassle-free and delivered within 7 days. The Airtrack was of great quality and actually better than what was displayed on the website. Thanks.
Ordered on April 21, still waiting for it to be shipped. It was an investment because it was pricey but I'm hoping it is worth it. I'll update my review once I receive it and my daughters use it.
Great product. Super bouncing, easy and quick pumping - absoloutely recommendable! Superb - great airtrack
Buy High-Quality Inflatable AirTrack, Air Tumble Track from Wholesaleairtrack.com
Dear customer,
We are sorry that you have a misunderstanding in our air track, according to your video, we can see that the air valve was not in inflation status.
It needs to be adjusted to inflation status when setting up the air track, or it won't hold the air, as it's deflating. Operating not correctly is not our Quality problem.
It's clearly described on our website that if it's not quality problem, the return cost will be on the buyer.
The payment was refunded and received by the buyer already, it was in processing, different credit card companies take different time for handling the refund.
Hope you understand that it's not in our control.
Thanks