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WhatGeek

Overview

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
This company does not typically respond to reviews

Instant Feedback

808 reviews
+32
How would you rate WhatGeek?
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California
1 review
0 helpful votes
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Bad packaging
July 18, 2023

Very solid keyboard - nice.
But the original package itself arrive smashed and crashed.

Date of experience: July 18, 2023
Murph C. WhatGeek Rep
over a year old

Dear peter T.,
Thanks so much for sharing your experience.
We appreciate hearing your feedback and hope to see you again soon.
Best regards,
Whatgeek.com.

California
1 review
0 helpful votes
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YK830 Keyboard
September 26, 2023

Arrived on time. I am satisfied by measures to ensure customer satisfaction.

Date of experience: September 26, 2023
Australia
1 review
0 helpful votes
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Still waiting for the product
August 18, 2023

Still haven't received my product
Waiting on them to respond

Date of experience: July 19, 2023
Murph C. WhatGeek Rep
over a year old

Hi Usman Q.,
We are sorry for the inconvenience.
The processing time is 2-7 business days.
For our ready-to-ship products, we are able to process orders within 24 hours. https://www.whatgeek.com/collections/24-hours-shipping

The shipping time was depends on the shipping method you choose when check out.
https://www.whatgeek.com/policies/shipping-policy

We would like to inform you that your order has already been shipped out. Please check the email we sent you for more details regarding the shipment.
Best regards,
Whatgeek.com.

California
1 review
0 helpful votes
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Ordered through slickdeals link for Wireless model. Received a wired version.

Date of experience: July 18, 2023
Murph C. WhatGeek Rep
over a year old

Dear Jae C.,
Thank you for taking the time to write your review.
After our confirmation, the product you ordered is the wired version.
Beige / Red Switch / Wired & Single Backlit

Please click here to check your order details page.
https://www.whatgeek.com/account.

Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com.

Spain
1 review
0 helpful votes
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Jamesdonkey A3
October 24, 2023

The item arrived in time and is fabulous. I can trust on this store

Date of experience: October 24, 2023
Sweden
1 review
0 helpful votes
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Nice
July 22, 2023

My first time buying a keyboard here. Fast shipping and very nice product.

Date of experience: July 22, 2023
Murph C. WhatGeek Rep
over a year old

Dear Meiying J.,
Thank you very much for your trust.
Be sure to revisit Whatgeek.com soon for all our latest offers.
Best regards,
Whatgeek.com

Saudi Arabia
1 review
0 helpful votes
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Exceptional Quality
July 25, 2023

Well made with quality exceeding my expectation. A would device delivering what it intend to do.

Date of experience: July 25, 2023
Murph C. WhatGeek Rep
over a year old

Dear Zakariya A.,
We are glad to hear that you are satisfied with our product.
We are looking forward to seeing you on Whatgeek.com again soon.
Best Regards,
Whatgeek.com

Maryland
1 review
0 helpful votes
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Great deal! Decent shipping speed. Would shop again.

Date of experience: October 3, 2023
GB
1 review
0 helpful votes
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So happy
August 7, 2023

I ordered a wrist rest, it arrived quickly and in perfect condition, I'm very satisfied

Date of experience: August 7, 2023
KR
1 review
0 helpful votes
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Good
August 8, 2023

1day late received but its ok
I can trust this site

Date of experience: August 8, 2023
GB
1 review
0 helpful votes
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Excellent
November 13, 2023

Product arrived well packaged. Delivery was 10 days from China to UK.

Date of experience: November 13, 2023
Latvia
1 review
0 helpful votes
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Good
October 21, 2024

...

Date of experience: October 11, 2024
Spain
1 review
0 helpful votes
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El teclado es magnifico
November 24, 2023

El envio ha sido muy rapido para tratarse de un envío internacional. El teclado es formato ANSI por lo que hay alguna dificultad de tecleo, pero el tacto es increible. Viene con algun repuesto de switches y unas teclas adicionales.

Date of experience: November 24, 2023
Italy
1 review
0 helpful votes
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Boh
January 30, 2025

Bohbohbohbohbohbohbohbobohbohbohbohbohbohbohbohbohbohbohboh

Date of experience: January 20, 2025
Latvia
1 review
0 helpful votes
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Slikta pieredze
August 18, 2023

Preces apraksts ir divdomīgs. Biju sapratis, ka pa šo summu ir gan kalkulators, gan klaviatūra, bet izrādās, ka ir tikai kalkulators. Šī bija domāta kā dāvana cilvēkam kurš ļoti vēlējās šādu klaviatūru, bet tā kā tika atsūtīts tikai kalkulators, nācās meklēt citu dāvanu.

Date of experience: July 18, 2023
Murph C. WhatGeek Rep
over a year old

Dear Elviss J.,
We sincerely apologize for any inconvenience that had been caused.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com.

California
1 review
0 helpful votes
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पाठ मन गया, जब ए
November 30, 2023

छपाई और अक्षर योजन उद्योग का एक साधारण डमी पाठ है. Lorem Ipsum सन १५०० के बाद से अभी तक इस उद्योग का मानक डमी पाठ मन गया, जब एक अज्ञात मुद्रक ने नमूना लेकर एक नमूना किताब बनाई. यह न केवल पाँच सदियों से जीवित रहा बल्कि इसने इलेक्ट्रॉनिक मीडिया में छलांग लगाने के बाद भी मूलतः अपरिवर्तित रहा. यह 1960 के दशक में Letraset Lorem Ipsum अंश युक्त पत्र के रिलीज के साथ लोकप्रिय हुआ, और हाल ही में Aldus PageMaker Lorem Ipsum के संस्करणों सहित तरह डेस्कटॉप प्रकाशन सॉफ्टवेयर के साथ अधिक प्रचलित हुआ.

Date of experience: November 30, 2023
France
1 review
0 helpful votes
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Parfait
July 19, 2023

La commande est arrivée très bien emballer, c'est identique à ce qui est proposé sur le site.
Le service après vente répond rapidement.
Je suis très satisfaite

Date of experience: July 19, 2023
Murph C. WhatGeek Rep
over a year old

Dear Agathe C.,
We are glad to help every valued customer at Whatgeek.com.
Please feel free to contact us with any issues.
Best regards,
Whatgeek.com

Panama
1 review
0 helpful votes
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Good
August 15, 2024

Good good good good good good good good good good good good good

Date of experience: August 5, 2024
GB
1 review
0 helpful votes
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.
August 8, 2024

………………………………………………………………………………………………………………………………….

Date of experience: July 29, 2024
Turkey
1 review
0 helpful votes
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Musa
February 16, 2024

Ürün gayet güzel ve kaliteli, Kargolama gayet başarılı sadece kargo biraz gecikti ama onun dışında herhangi bir problemim olmadı

Date of experience: February 16, 2024