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WhatGeek

Overview

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
This company does not typically respond to reviews

Instant Feedback

808 reviews
+32
How would you rate WhatGeek?
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GB
1 review
0 helpful votes
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Fantastic keyboard
February 12, 2024

Fantastic keyboard! Delivery was really quick, well packaged. Great value for money

Date of experience: February 12, 2024
Virginia
1 review
0 helpful votes
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No response from support
February 19, 2024

I've emailed support 3 times and have heard no response. Issue with my product.

Date of experience: February 12, 2024
Turkey
1 review
0 helpful votes
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I paid exactly 480 Turkish lira, that is, $15, to what should normally come tax-free

Date of experience: February 9, 2024
GB
1 review
0 helpful votes
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Fantastic!
November 8, 2023

Easy to use. Quick delivery! Website is simple and customer service were quick to reply.

Date of experience: November 8, 2023
Indiana
1 review
0 helpful votes
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Shi storm
August 27, 2023

Still have not received the game I ordered! They got paid and I got kicked in the nuts

Date of experience: July 28, 2023
Spain
1 review
0 helpful votes
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Everything right!
February 7, 2024

My brother loves his new keyboard. The shipping was pretty fast too!

Date of experience: February 7, 2024
California
1 review
0 helpful votes
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Software not working
January 15, 2024

I've tried to download the manual and the software for the Mac and it doesn't work.

Date of experience: January 15, 2024
California
1 review
0 helpful votes
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Best keyboard
November 25, 2023

Very fast delivery, good tracking and
Very happy customer Thankyou

Date of experience: November 25, 2023
Texas
1 review
0 helpful votes
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Awesome
January 29, 2024

Awesome, and quick, very very very awesome! It took a week

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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Amazing
January 29, 2024

Delivery as expected, price as expected, amazing experience

Date of experience: January 29, 2024
GB
1 review
0 helpful votes
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Alice 80 accessory.
January 31, 2024
Updated review

No issue with the purchase including an offer code.

Date of experience: January 31, 2024

The checkout with PayPal process would not complete?
January 8, 2024
Previous review

The checkout with PayPal process would not complete?

Date of experience: January 1, 2024
Washington
1 review
0 helpful votes
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Quality Product
February 1, 2024
Updated review

Shipping took a while, but I got the products as detailed.

Date of experience: February 1, 2024

Quality products, doesn't disappoint
January 15, 2024
Previous review

Quality products, doesn't disappoint.

Date of experience: January 15, 2024
GB
1 review
0 helpful votes
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Great service and product.
February 2, 2024

Quick and simple, thank you. I look forward to receiving my item.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Great price and very straightforward payment and shipping.

Date of experience: January 10, 2024
Turkey
1 review
0 helpful votes
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Very cool keyboard
January 29, 2024

Keyboard looks very nice. I am using it for 2 days and its cool.

Date of experience: January 29, 2024
Turkey
1 review
0 helpful votes
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Everything is ok
January 29, 2024

Got my package fast than expected, reliable company, thanks

Date of experience: January 29, 2024
GB
1 review
0 helpful votes
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Delivery long
January 29, 2024

Could have been posted out earlier, took a long time

Date of experience: January 29, 2024
Turkey
1 review
0 helpful votes
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Excellent experience, thanks
January 25, 2024

Excellent especially customer services is very fast and helpful

Date of experience: January 25, 2024
Illinois
1 review
0 helpful votes
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Great product and Price, could have used more information through the shipping process

Date of experience: January 25, 2024
Pennsylvania
1 review
0 helpful votes
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Review
January 17, 2024

Deliveries came as expected and in great condition.

Date of experience: January 17, 2024