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Weebly has a rating of 1.6 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Weebly most frequently mention customer service, live chat, and credit card problems. Weebly ranks 24th among Website Builder sites.
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Even though they know I am the site / account owner and can even see my credit card information to confirm, they won't help reset my passwords. Only way to reset is via an "forgot my password " link and if you don't have access to the associated email account- you literally have to build a new site (per their support.) Unbelievable.
They shutdown my websites and my account claiming I was violating the terms, but I was not. I decided to create my websites somewhere else. I will never go back to weebly.com again. Try squarespace.com instead.
Sad to say, I was duped. Call and rarely help on their end. Last week called to ask a question and told: "it is up for renewal, but if you pay today you get 20% off." Think I had two more weeks. I gave the money and realized they charged me six months instead of the 12 months, and was surprised at the cost. I called to and told they would refund the money, but cancel me as of that day. Telling them, I had two weeks left; it didn't seem to interest them. I recalled to be told "she was wrong." Went to transfer the site to another company and told "it can't be done due to the equipment they use. (Another company said this. I called Weebly to be told I wanted it canceled at the renewal date and told, "It is up for renewal in Dec. 2106 and it will be done then," Obviously they never canceled me. I again called. If calling their billing department expect to be put on hold for a very long time, but sales you get immediate attention. He then tells me I'm right, and it had been canceled. It seems Weebly should get their facts together.
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