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Wedding Tropics has a rating of 4.7 stars from 1,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality, and linen pants. Wedding Tropics ranks 9th among Men's Clothing sites.
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1,674 reviews
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My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!
Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!
We ordered several linen pants for my husband or for a wedding and travel. The pants were great fitting and look nice!
Love so much. Everything I purchase arrived as described and quality fabrics. Enjoy shopping for kitchen, outdoors, indoors, clothing, footwear and more gadgets. Safe site to shop and quick shipping. Keep me updated on the status of my order and if a part of my order cannot be fullfilled they reimburse me immediately and email me to let me know.
The shirt is beautiful, but it arrived damaged from packaging. I'm having a difficult time receiving a Return Label.
Good website presentation but several items out of stock and took 3 weeks to ship then quality was less
Than expected. Just order early and see what you think. Collars on the linen shirts are enormous, so be warned. They will swallow your neck
Hi John, yes and I see you returned these items. We are at our end of year time and many items out of stock, we are expecting our new year shipment within 1st week of February or so. At the time you ordered, you would have seen on screen the items were out of stock with a 2-3 week lead time indicated. You would have also received a follow up email as well that indicated the same. You ordered still.
About the collar, that shirt style you ordered is a large collar style. If you had looked at the product images when you ordered, you may have noticed this style has a large collar. It is our only large collar style. Sorry that you didn't see or realize this maybe we could have saved a return that we had made for you: https://www.weddingtropics.com/shop/banbarra-custom-italian-linen-shirt-stk/
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Excellent customer service, as well as great quality vs. price.
I have recommended LightInTheBox to my family members and friends.
Five stars
I live in Hawaii and decided to elope. We needed the clothes fast and got them in 2 days which is almost impossible here on island. Great quality material and excellent customer service. Thank you.
I ordered my shirt roughly a week before I had to fly out for a wedding, it arrived just in time for my flight. I was a little skeptical at first, but they came through for me. I chose standard shipping and entered the date I was flight out for the wedding. I did have a backup shirt, however my Wedding Tropics shirt, not only arrived in time, but looked great! I'd gladly purchase again from this company.
I had trouble trying to get my inseam measurement placed on my Linen pant order. Kevin Baldwin from your staff called me very quickly and explained how you get tailoring done on the website. He was very helpful and I am a now happy customer. I have talked to several family wedding members who have also ordered Linen shirts and Linen pants from Weeding Tropics and all are pleased with the quality and pricing for your clothing. Looking forward to wearing my Linen Shirt and Linen pants at our Key West Beach Wedding. Jim Kelley
Tried to put inseam size 29 in but unable to do so. Did not want all the other measurements.
* Wedding Tropics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Wonderful experience and products. The linen pants and shirt are a dream to wear. Can't wait to take them on our upcoming Caribbean vacation!
All items received in a timely manner. I was quickly informed on an item that ended up out of stock item. I was unable to decide on a replacement while on the call. They were flexible and refunded the amount so I could choose another item when my schedule allowed. That item showed up quickly and in time for our trip. Will definitely shop again.
It arrived thankfully. But didn't let me track with the tracking#I got via text since I didn't have and account yet. After making the account... couldn't add the tracking number order to my account. Then the email back took like ~5 days with customer support. Wtf. If you order from here make an account first and gl with customer support.
Hello, you ordered with a guest account, if you do not create an account with us you have to follow the tracking instructions to receive the link by email as clearly outlined on the site. We checked our database on your order and do not have record of you inquiring for a tracking link. Regardless of that, you would have still been emailed the tracking, however, sometimes it goes to spam which we do warn of on the site. We do not have control when tracking goes to spam.
I suppose I should be happy just to have gotten garments I like with some response from Customer Service. And the Wedding Tropics items are excellent quality at good prices. I had a great deal of difficulty getting the answer to a simple question: What exact color is one of the items featured in a photo on the website? Wouldn't think this would require multiple conversations and emails, yet it did.
I am also still waiting for credit on two items that were returned roughly a month ago. You process my payments promptly, and the ordered items arrive in a timely fashion. Should be no different with credits for returned merchandise!
From what I know of the conversation, the customer asked for a fabric sample and was told we no longer provide fabric samples. If there was difficulty beyond that, I am not aware but I do apologize for any inconvenience it may have caused just the same.
As for the refund, it all depends on what day we received the return, not the day it is shipped. We pay for the cheapest slowest shipping method for returns to keep costs in check. The refund is in process.
Ordered a shirt and pants for our wedding, my fiance loved them! Customer service was great as well. I didn't realize the shirts we bought were non refundable so they walked me through which shirts were similar so we could return the ones that didn't work and order the actual one for the wedding. Super happy we found them!
Bought linen pants for my mother to wear at my wedding. Arrived in a timely manner, very well made, fit well. Only issue is the button hole is sewn too small to get the button through, but we just cut the hole larger with a knife. Easy fix. Overall, very happy!
Comfortable to wear, good quality, I've known Olympus for a long time, I'm happy with everything, I recommend it for purchase.
The company sent adequate and accurate updates on my order. The products look just like they do in the picture.
Great customer service.
Had a problem with an item being damaged but Slavs sorted everything for me and full refund was received
It was just what we were looking for to celebrate our wedding in Cancun. Highly recommended
I bought a dress, garment bag and slip for my daughters wedding and was pleasantly surprised by the ease of use regarding navigation of the site and found the perfect dress more or less straight away. My daughter gave me options to steer clear of relating to her colour palette and I found a beautiful satin dress that exudes class and elegance for an affordable price. I decided on which 3 colours I would prefer and consulted her and we came to an agreement of blushing pink. My only negative is the on screen swatches are tiny so you have to take a leap of faith. As a fuller figured woman of a certain age I knew I wanted something that was both tea-length and flattering to my shape and the dress I ordered is perfect. I cannot stress enough how easy the site is or the selection of gowns/colours to pick from. The 5* rating is because of ease of use, beautiful dresses for everyone, price and the ability to speak with someone who is more than happy and who goes completely out of their way to help you get exactly what you want.
Good customer service. Got back to me in a timely manner. My suit was on backorder and I was assured it would be shipped out quickly and they did not dissapoint.
The vest I ordered, and had custom sized based on my measurements at home, fits perfectly and looks exactly how I expected. Wedding Tropics also did an amazing job expediting delivery so that my vest made it in time for my wedding. Can't say thank you enough for that.
Great experience, but the vest I purchased had a bunch of colors and there were only pictures for three of them. Need pictures for each color to know what I'm buying.
Once I picked out what I wanted the ordering process was painless. I had to return one item and Harry was extremely helpful. Would recommend Wedding Tropics!
The overall experience has been wonderful. Great selection of products, colors and options. Simply ordering process. Very satisfied with the product.
I bought this for my soon to be husband for our Cancun wedding. It's perfect! And the sizing is on point!
Gain trust and grow your business with customer reviews.
Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.
Hi Maria, I do apologize for this, we have just updated our website. Our customer support will reach out to you tomorrow and send a label. Please help us understand where the failure happened so we can investigate. Also if you have a picture of the damage please send to us. Thanks!
UPDATE: I received the shirt back and upon inspection, I did not see damage anywhere. I noticed only the ziplock zipper was open, but the shirt was in perfect condition.