The customer service was very patient and asked for three days in a row before deciding to purchase. I am very satisfied with receiving the goods
The appearance looks good, reasonable price, fast logistics. I like it very much and it is worth owning.
Thank you for your trust in us. We will continue to work hard to serve every customer.
Good quality and low price, thank you so much! They showed me the actual pictures before shipping, and I confirmed that they were correct.
Yes, thank you. In order to avoid incorrect shipments and wrong purchases by customers, we will confirm with customers before shipping some products. Good for both parties
I'm a little skeptical about buying spare parts online because I'm worried about unreliable quality. But I tried these at WDPART and they did a great job
Yes, I understand you. But we have shopping guarantee, real and valid merchant and registration information, so do not worry. Try it
Water pump was a perfect fit for 1997 7.3 Powerstroke. The pump comes with ALL the right gaskets, plugs and bolts in case needed.
Thank you for your trust, we will do better
Paid for expedited shipping and took longer than what regular shipping said. No refund on shipping. Will never buy from again.
Was half the cost local parts store had for same part. Just what needed and the price was right...
Sincerely thank you for your feedback!
Great part for the money! Installed in the tractor and it fired right up!
Perfect fix, exactly like the OEM replaced. Included all the gaskets and o-rings needed to do the job...
Thank you for your trust, we will do better
It took me a few days to receive it. It was installed the day before yesterday and the old Deere started up. The price is very good.
Sincerely thank you for your feedback!
The item is still ok, but the outer box is a bit damaged. I hope you will pay more attention to it next time you ship it.
Great advice! We will adopt, yes, packaging is also an important part. We strive to do better
Their USPS shipping is a bit slow. Except for the shipping speed, everything else is okay. If you are in a hurry, it is best to choose the faster way
Hi Sorry for the shipping delay. Sometimes USPS shipping speed is really annoying. If you are in a hurry, you can contact us and we will send you expedited express delivery for only a small fee.
Ok to buy from but the radiator leaked with only about 5 hours of run time. Bad seal from the metal to plastic.
Sometimes there will be some problems due to improper installation or unsuitable car models, or it may be that the factory did not perform inspections.
Not sure that part fit is accurate and return meant paying all kind of extra tariffs. Sad.
Although the presentation shows the original part with the original code, a fake came
Great customer service...fast shipping...best price and quality!
Sincerely thank you for your feedback!
The *******GT solenoid valve comes with all lock washers and nuts, making installation a breeze. The JLG Forklift machine works as expected.
Replaced the old fuel injectors with these and what a difference it made. No more hesitation or hard starts!
Installed these injectors and motor ran flawlessly. Haven't had opportunity to check mileage. Will buy again!
The Dodge Ram trucks are on the road, which is great and allows me to get back on the fleet on time to continue service. So far, so good.
Sincerely thank you for your feedback!
Overview
The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the reliability of the parts received. However, significant concerns arise regarding customer service, particularly related to order fulfillment delays, incorrect items sent, and difficulties with returns and refunds. While some customers report satisfactory resolutions and commend the company's responsiveness, others express frustration over poor communication and unsatisfactory support. Overall, the feedback indicates a mixed experience, highlighting the need for improved customer service protocols to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Hangzhou, Zhejiang, China
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We will never be impatient with any customer. We know sometimes you need to confirm a few things before deciding whether to buy. So, just ask us