WaterBedBargainsReviews 15

I purchased a queen sized bladder for my waterbed. It sprang a leak at one of the seams through no fault of my use of it about a year and a half after I purchased it. When I finally talked with a representative, he wanted my credit card to charge me $100 to replace it. He said $50 dollars was for shipping and the other $50 was a deposit. I saw the review below that statement was a scam. I did not forward any additional information to this company. The 3 year warranty is a scam! Avoid doing business with this company! The company rating is a zero!

My old cover for my waterbed was worn out so needed a new one so found it on waterbedbargains and ordered no issues...

Needed a few waterbed parts and ordered conditioner, fill kit and mattress. Called and got help with selection and shipped the same day. I got everything 2 days later. Thanks. My heater went out so I will be ordering that from waterbed bargains this week..

I was in the market to go back to a wood style waterbed and found waterbed bargains with an internet search. I ordered the complete set and everything was included which I really liked. Got everything got it together and now I am sleeping good again like I did years ago on my nice warm waterbed. Thank you!

Ordered a waterbed supply product- drain and fill kit, with cap, plugs and vinyl repair kit! 29.99
Received just a small bottle conditioner and a drain and fill adapter. Contacted by phone, received email response, asking for pics, then what was missing. Then a man starts emailing, saying they will ship missing items, requested tracking info, now 4 days later says they refunded because they don't have items they advertised on their site. So after phone calls and over 8 emails, still no refund from last Friday and no items to complete order! BEWARE GO SOMEWHERE ELSE! Fraud and waste of time!

Ordered a pillow for my son on 11/26 as a Christmas gift. As of 12/20 pillow had not shipped. Reached out and customer service still had no update. Ended up canceling the order.

I almost did not order from Waterbed Bargains because there are few real reviews. The order actually went through Slumberpros, so I was a bit worried. It took over 3 weeks to get the bed, shipped from Inomax in Denver. The queen foundation is one piece, not 2 as listed, but we made it work. The frame took a lot to put together as we tried to figure out where pieces went, and finally figured out extra pieces to allow it to become a twin or king size were included, instructions are limited. 3 hours later though, the bed is together and it is AMAZING. Love having a waterbed back. Customer service is great by the way. I always received prompt calls back when checking on the order. You can trust this sight, wrote this so that other searching for waterbeds will know that this is a reputable place to shop.

I was wanting to try a complete new soft side waterbed as I used to have a wood one a long time ago. Glad I did, we purchased the horizon and we love it. Thanks Waterbed Bargains for helping us out. Fast Shipping was a plus.

Needed waterbed supplies and a new mattress for my waterbed I was bringing back to life. Got everything from Waterbed Bargains and it was everything I need. Thank You!

Super fast shipping, my old mattress was40 years old, had leak that could not be repaired and very pleased with this new mattress, people very helpful and friendly, thank you.

This place by their own admission does not send you what you think your ordering. I still have not received part of my order (heavy duty bed frame) The photo of what I ordered is not what I received. I have reported them to the BBB. They will not make it right. When I placed the order on line I took the time to write in the comment box to clarify what I was getting and they ignored it totally and sent me something totally different.

We ordered new liner and bladder for our old waterbed frame. When it arrived we decided it would not work in our frame. We called the store and were told where and how to return it for a full refund. We returned it and have evidence it was received by company. Our credit card was not credited for 2 weeks so we called. After talking to us and saying we had to provide proof of return (which I did email and it was confirmed it was received) they would not respond to our calls or emails. Our daughter called and they talked to her and she asked about the status (it's now been months); they said they would return her call. They did not and now will not answer the phone when she calls. They have stolen our $850.00 (it also cost $100 to mail back the two large boxes). We are contacting the BBB and hope they can do something. No company should treat customers this way. I would NEVER recommend this store, located in Illinois, with an online purchasing site.