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WatchBrokers.com has a rating of 1.8 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WatchBrokers.com most frequently mention consumer affairs, and customer service problems. WatchBrokers.com ranks 184th among Watch sites.
I just got my watch. It took me roughly 3 weeks before everything was ironed out. I'm very happy with the purchase. I'll make a stop at a local jewelry store just to have them check as well. They didn't have the watch brand I wanted at that time so I bought it at watchbrokers. Thanks!
I have mailed five valuable watches to this company and have had similar responses or should I say no responces. I've contacted all the departments or agencies suggested. I have two further suggestions--a fraud detective told me I should notify the USPS as this involves MAIL FRAUD--Please lets all complain.My super duper idea is let us all contact Leslie Stahl from 60 minutes and see if she would be interested in a panel discussion. Marnie from Michigan
We have also been scammed by Watchbrokers.com as ours mirrors everyone elses. My husband's Rolex Datejust 18k Yellow Gold watch was sold on Aug. 11,2011 to this date we have yet to receive payment. These are the steps that we have taken.
1. City of Atlanta Police Dept.
Zone 2 Precinct
3120 Maple Dr.
Atlanta, GA. *******
Attn: Sergeant Paine and Senior Officer Fast
Phone: *******231
Fax: *******202
We have spoken with Sr. Office Fast who is pursuing a report to their fraud department. We followed his instructions with first sendinhg a certificed letter including a signed returned receipt to Watchbrokers.com use the 3073 Peachtree RD NE, Atlanta, GA. ******* address as the 2870 Peachtree address is not deliverable. In you letter you must state that your are demanding payment for your watch or return of your watch by a specific date. We sent Attn: Eric Toso only in the letter not on the envelope.
2. Governors Office of Consumet Protection
#2 MLK Junior Drive Ste. 365
Atlanta, GA. *******
Phone: *******600
You must call them first to get a "Case number" before sending in your detailed complaint.
We did the same as others have done with the BBB and the FBI internet fraud dept. and the FedEx fraud department. We will also contact the Attorney Generals office and the District Attorneys Office as many of you had suggested. As a last resort if this becomes a civil issue all of us should join together and file a law suit against Watchbrokers.com.
Cheryl
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