I ORDERED TWO WAIST TRAINERS FROM WAISTTRAINERS.COM. WHEN I RECEIVED THE ITEMS I REALIZED THEY SENT THEM IN THE WRONG SIZE. I CONTACTED WAISTTRAINERZ.COM ABOUT THE MISHAP AND THEY SENT ME A LONG 10 STEP INSTRUCTIONAL EMAIL ABOUT WHAT TO DO TO GET THE PROPER SIZE WHICH I HAD ORDERED. I REMINDED WAISTTRAINERZ.COM THAT THE MISTAKE WAS THEIRS AND THAT THEY HAD ME JUMPING LITERALLY THROUGH HOOPS WHEN THE MISTAKE WAS NOT MADE ON MY PART, BUT THEIRS. NEVERTHELESS I SENT PICTURES OF THE ITEMS I RECEIVED TO THEM SHOWING THEM THE SIZE AND ITEMS AS THEY REQUESTED AND ORDER INFORMATION WHICH THEY SHOULD HAVE ALREADY HAD, THAT THEY ALSO REQUIRED IN ORDER FOR ME TO RECIEVE WHAT PAID FOR. I ALSO RETURNED THE ITEMS THEY SENT ME TO THEIR CALIFORNIA OFFICE AS I WAS INSTRUCTED BY "JESSICA" WITH WAISTTRAINERZ.COM. I WAS ASSURED THAT IS I DID THESE STEPS AND THEY RECEIVED THE ITEMS I WOULD GET THE CORRECT SIZE WAIST TRAINERS THAT I ALREADY PAID FOR AND ORDERED. I SHIPPED OFF THE WRONG SIZE TRAINERS IN THE US MAIL; I DIDNT GET ANY TRACKING INFO FOR THE GARMENTS THE ADDRESS WAS CORRECT ON THE PACKAGE AND I HAD MY RETURN ADDRESS IN CASE ANYTHING WAS WRONG. SO A MONTH LATER WHEN I CONTACTED WAISTTRAINERZ.COM ABOUT MY ORDER, I RECEIVED A RESPONSE "DID YOU RETURN THE ITEMS?" I WAS SO FURIOUS I TOLD THE REP I HAD RETURNED THE ITEMS BY MAIL AND I KNOW DAMN WELL THEY RECEIVED IT. IT WAS NOT RETURNED TO ME BY MAIL. SO NOW I STILL HAVE NO RESOLUTION. I HAVE NOT RECEIVED WHAT I PAID FOR NOR HAVE I BEEN REFUNDED AND THEY HAVE BOTH OF THE TRAINERS THEY ORIGINALLY SENT ME THAT WAS THE WRONG SIZE THEY $#*!ED ME ALL THE WAY RAW. DO NOT SHOP HERE