First of all, the product is excellent - TABB skinny black strap, and Im sure it will last me a lifetime judging by the quality of the materials and stitching! However, when purchasing choice is an abundant commodity it is rare to find the company that sets itself apart by delivering outstanding customer service. I contacted the company (V&T) after the strap I wanted was no longer available through Reverb. The owner contacted by email, told me when the product would be back in stock and (icing on the cake), offered a discount. They then followed up with another message after the strap was mailed and have taken the time to engage a third party survey company to garner feedback. I am a customer for life and strongly endorse their company to all who are looking for a quality product, backed by quality service!
I have yet to receive my item and haven't heard back from the company despite reaching out to them about status of a very late order.
First i want to say that all product are excellent mention that thing are there in delivery experience is super cool
Good quality overall but opening for the strap button very tight at first. Guess it will get better over time.
Service and communication is generally very good, but the website especially when clicking between pages, can be painfully slow to upload. It is only because they make great straps that I persevered with the website.
High quality guitar straps & leather goods made using premium vegetable tanned leathers & brass hardware, The finest Guitar Straps in the world. Made in the USA