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VividRacing CA has a rating of 2.3 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. VividRacing CA ranks 899th among Auto Parts sites.
Item was delivered on schedule, right part for the vehicle without any problems thank you Vivid racing
Ordered a set of HID bulbs. One showed up dead on arrival. Called in about the issue and was told via phone they would take care of it. I then received a email from customer service rep Sarah Oelschlaeger asking for the reason for the return. I replied stating it showed up dead on arrival. Did not get a response from Sarah for 10 days. I opened a Paypal claim. Sarah emailed me asking to close the claim before they would send a return label. I refused as that's would leave me in a vulnerable situation. She stopped communication via email. Paypal picked up the case. I had to pay for return shipping on a defective item. Paypal sided with me on this case. Avoid Vivid at all costs. They lost me as a customer over a $30 order. Absolutely ridiculous how they handled this situation.
Item was delivered on schedule, right part for the vehicle without any problems thank you Vivid racing
Tip for consumers:
Product I have ordered is original product from Japan
Products used:
Vehicle suspension
I've purchased many products with Vivid Racing. Everyone I've had the pleasure of speaking with have been so pleasant and patient. They have always gone above and beyond for me!
Ordered an after marked part for My Ford Focus RS! Fast and prompt service, and good pricing on the parts. Had different options on shipping since I'm overseas and all worked out superb! Will use you again!
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VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
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