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Vitamin Shoppe has a rating of 2.7 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vitamin Shoppe most frequently mention customer service problems. Vitamin Shoppe ranks 300th among Vitamins & Supplements sites.
No positive highlights yet
I generally order Grove products from this company and save money with a slightly lower cost and free shipping to boot!
I ordered several cases of energy drinks and was disgusted at how they were delivered. All of the boxes were ripped open, dented cans everywhere, the outer boxes weren't even taped shut. When sending a complaint and pictures the response was equally as disgusting. They offered a coupon for another order. They are too complacent with their customer ls receiving unacceptable packages and really expect you to want to order again? NEVER! Don't waste your time or money and order from a company who cares what they represent.
.54 for a bag. Really? The prices are high AND we are going to charge you for a bag to carry them out.
I have been a customer of vitaminshoppe for over 10 years and I was so hoping I didn't have to write this. The customer service keeps getting worse and worse. And, the prices keep going up.
I placed my order long before 6pm and it was NOT shipped the same day. It took them a week to reply to my inquiry. Now, it's been a week and I still haven't received the order. I may be saying goodbye to VS.
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