• ViralStyle

ViralStyle

Overview

ViralStyle has a rating of 3.2 stars from 7,993 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ViralStyle most frequently mention good quality, timely manner, and tee shirt. ViralStyle ranks 5th among Marketplace sites.

  • Service
    98
  • Value
    107
  • Shipping
    110
  • Returns
    44
  • Quality
    101

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 4.8%
Positive
1
Neutral
0
Negative
20
99
See all photos

What reviewers want you to know

Positive highlights

  • The shirt arrived a few days later and it's a quality shirt and the design matches perfectly to what was advertised.
  • Exactly what was advertised, great price go Browns thanks a ton 100 characters to leave a review is dumb but what ever

Critical highlights

  • Christina Bradley (customer service) is terrible at her job!
  • It was so poor, I decided not to give it as a Christmas gift as I had planned.
How would you rate ViralStyle?
Top Positive Review

“Several years ago”

Teacha B.
4/16/24

Several years ago I accidentally discovered this online store. And I constantly come back here to look and buy something new.

Top Critical Review

“Poor Quality”

Kate S.
1/25/24

I ordered a Michigan Championship Football long sleeve shirt. I thought I was getting a sweatshirt and if I ended up with a shirt, that may have been my mistake. However, there is no mistake in the poor quality of the shirt. The fabric is rough and scratchy, so thin it is see through. They have a no return policy which was not noted on their Facebook ad. I am sure that the "no return" is because they know how poor the quality is. SHOP ELSEWHERE!

Reviews (7,993)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (423) christmas gift (167) quality shirt (113) 100 characters (82) screen print (122) tee shirt (206) quality material (64) post office (31) quality product (57)
Thumbnail of user kates731
1 review
4 helpful votes
January 25th, 2024

I ordered a Michigan Championship Football long sleeve shirt. I thought I was getting a sweatshirt and if I ended up with a shirt, that may have been my mistake.
However, there is no mistake in the poor quality of the shirt. The fabric is rough and scratchy, so thin it is see through. They have a no return policy which was not noted on their Facebook ad. I am sure that the "no return" is because they know how poor the quality is. SHOP ELSEWHERE!

Thumbnail of user amberk639
1 review
1 helpful vote
January 23rd, 2024

I can not fathom how this company would be so without morals or humanity that they would make and sale shirts with Hamas terrorist leaders n them. They are either supporting terrorist or they are willing to do anything for a profit.

Thumbnail of user abderrazakb3
1 review
0 helpful votes
January 25th, 2024

They just close the account after a day from signup under mystérieuse causes and the suppot team is 👎

Service
Value
Shipping
Returns
Quality
Thumbnail of user theeds153
1 review
0 helpful votes
October 5th, 2023
Verified purchase

Wondering how many folks have gone through this problem? I contacted ViralStyle and there's nothing they can do because the address was correct. I contacted USPS and they, too, cannot validate that it was actually delivered into my personal mailbox. There are several boxes that open with a large door, but the box could have been placed in any nearby adjoining box. I've contacted PayPal and they're now following up. Wish me luck! Out $39 total!

Tip for consumers:
You should have taken care of this by insuring it so I could get my money back. OR have me sign for it. There is NO proof that it was delivered to my mailbox AND I did not receive it!!!! I'm out $39.00 total and NO SHIRT!

Products used:
Penn State Shirt "God, Family...."

Service
Value
Shipping
Thumbnail of user shers28
0 reviews
2 helpful votes
November 27th, 2023

DO NOT ORDER FROM THIS COMPANY They will never actually print or ship your item! Customer service is an absolute waste of time and a joke! It took them weeks to respond after me cancelling through PayPal and it's so sporadic. One thing says shipment ready for UPS. One thing says shipped, and it actually never has been printed or shipped. It has said shipment ready for UPS since the beginning of November. They are scammers.

Thumbnail of user rebeccap1734
1 review
0 helpful votes
November 21st, 2023

I purchased a Real Women Love Football University of Texas t-shirt. When my daughter opened it for her birthday, she said mom this color orange is for University of Tennessee (bright orange) and NOT University of Texas (burnt orange). I was unaware it was the wrong shade of orange. She certainly would never wear it and Viral style won't let me exchange for something else due to past 30 days. Her birthday was several months from the purchase date so I am out of luck! Also for the price of the t-shirt not good quality material. Very disappointed!

Tip for consumers:
no - just don't buy from them

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user racheld1342
1 review
0 helpful votes
November 8th, 2023
Verified purchase

I placed an order and it took over a month to receive my order. I tried to cancel before shipping be because I didn't need it anymore because it just took to long. I returned my order. I have sent several messages to the status of my refund $, but no one has responded. Today I called and got an answering machine. I give it a review of -0.

Thumbnail of user andrewo425
4 reviews
1 helpful vote
October 25th, 2023

They sent the wrong size shirt and now will NOT answer me. I have sent quite a few emails and they are NOT answering them. Help!

The products listed below have been included in this shipment.

Your purchases:

-------------------------------

Campaign: Special Edition

1 - 5XL Sapphire Unisex Cotton Tee - $31.95
Shipping: $4.95

-------------------------------

Your Order Will Be Sent To

-------------------------------

Thumbnail of user mannyf50
1 review
0 helpful votes
December 16th, 2023

The picture of the Merry Swiftmas shirt looks great. But once I got the shirt it looks like Taylor Swift with a bad tan.

Service
Value
Shipping
Quality
Thumbnail of user grantm147
3 reviews
6 helpful votes
September 21st, 2023
Verified purchase

Ordered two different t shirts, received two shirts both the same. Contacted customer service and they don't care. Not happy at all, stay away

Products used:
T shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user arvop1
1 review
4 helpful votes
April 18th, 2023

The shipping of the T-shirt was too long & when it came wrong color wanted red got pink, stay away..

Tip for consumers:
Shipping took wayyyyyyy to long and when it arrived it was not what I ordered wrong color shipped no help from company will never use this company again and will not recommend it to anyone on my social media platforms

Products used:
T-shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user suzanneb959
1 review
0 helpful votes
October 6th, 2023

They suck. I've been waiting weeks for Phillies sweatshirt by the time I get the stupid thing. The World Series will be over. If I don't get it I want a refund or why don't you try calling your customers back you never do.

Service
Shipping
Thumbnail of user ibeyyoudh1993
1 review
1 helpful vote
June 21st, 2023

Horrible website, i started a new account first day and it got suspended for no reason. + Poor platform with very few mockups. I prefer other websites

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindenl3
1 review
1 helpful vote
May 23rd, 2023

I ordered five shirts from Viralstyle after Toronto advanced to the second round. On May 22, I received four of my shirts but it was the last four shirts I got. I contacted customer support through email and they told me it was out of their control and now I'm on my own. I won't use Viralstyle again because I'm spending couple hundred dollars for the merchandise. Not for merchandise to not arrive.

Products used:
N/A

Service
Value
Shipping
Quality
Thumbnail of user maryh2578
1 review
1 helpful vote
September 27th, 2021

I bought a West Wing special edition T-shirt as a present for my son. Due to the pandemic i couldn't get it him quickly. When he did finally get it the print started to crack after only 3 wears and 1 wash! (turned inside out to protect it). When I contacted them the response was that it was over 30 days since delivery so tough! They won't reprint as it was a special edition (which I understand) but there was no offer of any compensation. Very disappointed with the whole process!

Service
Value
Shipping
Returns
Quality
Thumbnail of user robh902
1 review
0 helpful votes
October 12th, 2023

Ordered 2 tshirts on 9/19/2023. Received only 1. Contacted customer service. Never received missing tshirt. Will never buy from again!

Tip for consumers:
Order received incomplete. Full order never fulfilled. Buyer beware.

Products used:
1 tshirt received. 2nd tshirt never received.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lumilito
1 review
0 helpful votes
September 10th, 2023

I made a purchase in April, in August they informed me that it was canceled and that I would receive the amount paid back.
I'm waiting until now!

Service
Value
Shipping
Returns
Quality
Thumbnail of user wynnies
1 review
2 helpful votes
March 19th, 2018

They steal artwork for their T-Shirts without permission from the original artists and profit from someone elses work. Its pretty low and pathetic if you ask me

Thumbnail of user dianeh303
1 review
0 helpful votes
January 8th, 2019
Verified purchase

I ordered a Sweatshirt and was sent a T-shirt. Rather expensive trade off since the latter do not cost near what I paid.

Not happy!

Thumbnail of user patrickd187
1 review
0 helpful votes
March 22nd, 2019
Verified purchase

I don't know where my shirt is I ordered it to have for a party 2weekends a go. And they wouldn't let me use the sorry discount.

Thumbnail of user brucea108
1 review
0 helpful votes
April 3rd, 2019
Verified purchase

They sent wrong size and will not respond to my emails for exchange.
Ordered a 1X and received a 3X, no one I know could wear this...

Thumbnail of user christinak88
1 review
1 helpful vote
November 6th, 2018
Verified purchase

I have never had such horrible customer service. I tried to contact them multiple times via phone and email. They never answered the phone. I left messages and emails several times. I asked to be called back. Received a few basic emails just about the status of my order. None that addressed my questions and then growing concern about my order. I will never buy anything from them again.

Thumbnail of user trevorm106
1 review
0 helpful votes
January 19th, 2019
Verified purchase

The quality of the print on the shirt is bad. Blurry, gaps in the print, and this will probably not survive a washing machine cycle as the ink feels like latex. Disappointed.

Thumbnail of user candish16
1 review
1 helpful vote
March 6th, 2019
Verified purchase

I had ordered an XL and you sent a medium. What an inconvenience. This is not the first time that I have ordered merch and it comes to me 2 or 3 sizes too small.

Thumbnail of user kaylaf24
1 review
0 helpful votes
February 18th, 2021
Verified purchase

Poor quality. The image that was printed is a complete blur. I will never order from this company again

Sitejabber for Business

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From the business

Viralstyle Is The 100% Free Way To Sell High-quality T-shirts.

Company Representative

Thumbnail of user joshw48
Thomas B.
Typically does not respond to reviews

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