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  • Venere

Venere

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Overview

Venere has a rating of 1.3 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Venere most frequently mention customer service, and credit card problems. Venere ranks 383rd among Hotels sites.

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Critical highlights

  • Credit card go hit for a charge of $600.00 that we didn't make!
  • I booked hotel for my wife and daughter in Barcelona from 11th to 13th of October 2014.
How would you rate Venere?
Top Positive Review

“Great rates!”

Sara k.
1/9/16

I'm surprised to read the negative reviews about Venere, though majority of the reviews were written in 2014 so I'm assuming the company may have made improvements. I've booked through this site several times in the recent months and have found great rates. They also have discount codes (just google Venere promo code) every now and then-the 15% off codes are a great help. They don't apply to all hotels but do on most. User interface could be better but overall, this site has been good to me!

Top Critical Review

“Good luck if canceling!”

j h.
7/5/16

Site sent no reminder and phone number on site was not answered. Must be complete automation. Call the hotel direct and hope they can cancel it!

Reviews (34)

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Reviews that mention popular keywords

credit card (6) hotel (21) customer service (7)
Thumbnail of user eddiem33
eddie m.
2 reviews
5 helpful votes
“Booking was easy, but I was missleaded by them and...”
July 11th, 2014

Booking was easy, but I was missleaded by them and booked a hotel 45min away from Atlantic City instead of the centre, as there are two hotels with the same name and they used the wrong picture for the hotel thats further away. I ended up booking two hotels instead of one because there was no way I could go to the other hotel due to my bus connection to New York the next day. Not cool!

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Helpful  (4)
Thank you
Thumbnail of user jillianm3
Jillian M.
3 reviews
5 helpful votes
“Not a good choice for short stay”
September 24th, 2013

Not a good choice for short stay. Could have been better. But I just don't want to stay in the past.

Helpful  (2)
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