• ValoreBooks

ValoreBooks

Overview

ValoreBooks has a rating of 3.1 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition, and college student. ValoreBooks ranks 12th among Textbook Rentals sites.

  • Service
    40
  • Shipping
    39
  • Returns
    24
  • Quality
    32

Proactively asks for customer feedback

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
7
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What reviewers want you to know

Positive highlights

  • I would recommend Valore to all college students.It works for me.
  • I love Valore books and they are my go to for all my text books.

Critical highlights

  • The customer service rep then stated to order through another company if I was unsatisfied.
  • Then, tried to put in our actual billing address (WHICH IS OUR PO BOX).
How would you rate ValoreBooks?
Top Positive Review

“Best prices and easy to use website... love it.”

Brittnie S.
1/6/18

This website is easy to use, I like that there are all formats of the textbooks needed. Its nice to be able to either rent, buy new or used. I've never not found a text book I was looking for. They even have international options. The returns are easy. I do kinda think that its ridiculous to offer textbook buy backs and it being one penny, that would be my only complaint at least make it worth a dollar because whats the point in selling 12 textbooks and only getting under $1.

Top Critical Review

“3 weeks and still no books”

John S.
6/16/23

I ordered my books on May 24th 2023 and its June 16th, there is no update, there is no seller information, the tracking number doesn't show anything, its been that way from the start. You can't contact them by phone. Classes already started 2 weeks ago and no one from this company contacts you back. They got your money and to bad about your books. Now i'm stuck in a class with no books and no way to contact them and get any reply back of where my books are.

Reviews (1,577)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (66) college student (59) billing address (16) text books (52) college books (30) phone number (14)
Thumbnail of user brittnies
1 review
0 helpful votes
January 6th, 2018

This website is easy to use, I like that there are all formats of the textbooks needed. Its nice to be able to either rent, buy new or used. I've never not found a text book I was looking for. They even have international options. The returns are easy. I do kinda think that its ridiculous to offer textbook buy backs and it being one penny, that would be my only complaint at least make it worth a dollar because whats the point in selling 12 textbooks and only getting under $1.

Thumbnail of user jeremyc56
1 review
0 helpful votes
January 12th, 2017
Verified purchase

Interface display could improve. Slightly Boring. Don't know site well. Good Pricing, Lower than most others which nice for a broke college student such as myself.

Thumbnail of user kelseyb27
1 review
0 helpful votes
August 6th, 2017

The website is very clean and user-friendly. Prices are competitive with other online bookstores, actually came in $2 cheaper than a competitor. Gotta save every penny you can as a student!

Thumbnail of user keitho12
1 review
0 helpful votes
January 18th, 2017
Verified purchase

Good good good good good good good good good good good good good good good good good good good good good good good good good good.

Thumbnail of user davidy118
1 review
0 helpful votes
August 31st, 2018

Make sure to update on the most cost efficient books asap. It is a reliable site for purchasing textbooks compared to Amazon or Ebay but it can be improved further.

Thumbnail of user rupalic
2 reviews
0 helpful votes
February 6th, 2017

First time with valore; it didn't have an expedited shipping as I am planning to start my classes soon at Cengage. Thanks.

Thumbnail of user mercyb6
2 reviews
0 helpful votes
August 6th, 2018

BOUGHT BOOKS FROM THIS WEB SITE LOVE YOUR RATES PLEASE KEEP IT UP AFFORDABLE PRICING
THANKS! AGAIN
MB

Thumbnail of user frankg108
1 review
0 helpful votes
January 20th, 2017
Verified purchase

The few that had the book I needed wanted so much I couldn't afford it.
This site was even cheaper than 1/2 of what the others wanted.

Thumbnail of user tomb534
1 review
0 helpful votes
May 23rd, 2018

Great selection and service for an online option. The only way to improve would be more detail on the item(s) purchased. Would definitely utilize the store again in the future when textbooks are required in classwork.

Thumbnail of user pheobeb1
1 review
0 helpful votes
June 4th, 2017

Easy way to get textbooks would recommend ordering from Valore Books, site is easy to navigate. Steps to checkout was also very easy to follow. If you are a student the books are cheaper than what you can get at the college book store.

Thumbnail of user joycel143
2 reviews
1 helpful vote
August 25th, 2019

From my own experience I can say that ValoreBooks is quite reliable. I bought couple books from them for my son and I am happy with my purchase

Thumbnail of user remys1
1 review
0 helpful votes
January 15th, 2017
Verified purchase

Quick, easy. Website easy to navigate around. Lots of selections for books, can rent, buy new or used. Simple purchasing process.

Thumbnail of user pamelas123
2 reviews
0 helpful votes
January 19th, 2017
Verified purchase

Easy ordering and cheapest prices. Best length of rental time for a college student. Easy look up on line to find. Little extra money to receive the book faster.

Thumbnail of user seths42
1 review
0 helpful votes
September 2nd, 2017

The site prevented me from entering mailing address city and zip code.
The only way it works is if you enter your street address and then select the other info from a pop-up menu.

A fine system, but if you miss the pop-up menu, there are no hints on what to do next. Ended up doing the entire form again before I got it to work.

A single line of text next to the street address text box could have resolved this issue.

Thumbnail of user daniellet28
1 review
0 helpful votes
January 5th, 2017
Verified purchase

I found this website through TextbookRentals.com and the book that I needed was the cheapest on this website. I have never heard of valorebooks, but I know that I will come back for future purchases of textbooks.

Thumbnail of user elizabethk195
2 reviews
0 helpful votes
May 24th, 2018

I just ordered my books to rent and if they come in a timely manner (some reviews say that theirs did not) it will be a sweet deal. One of the books that I rented was offered by my school for $105 to buy and with ValoreBooks it was $16 to rent. Soooo... I am very optimistic!

Thumbnail of user victoriad93
1 review
0 helpful votes
June 23rd, 2018

A college student struggles and these prices are amazing! I am looking forward to receiving my book.

Thumbnail of user kathleenh140
1 review
0 helpful votes
May 14th, 2018

The rental prices were much cheaper here than other places! I will be using them in the future to rent my nursing school textbooks.

Thumbnail of user emw7
1 review
0 helpful votes
January 8th, 2018

The prices on books are great overall; however, the shipping is a bummer when you're buying multiple items. I tried looking for a coupon code to no avail. Glad I was able to get the books I needed and not spend an arm and a leg but just bummed about shipping for EACH item. I like Valore and I have been ordering from them for several years through undergrad and now graduate school.

Tip for consumers:
If you can order from another site and pay one fee for shipping it would be more beneficial if the prices of books are comparable,

Service
Value
Shipping
Quality
Thumbnail of user yulissas1
1 review
1 helpful vote
January 18th, 2021
Verified purchase

The process was really easy and fast and most certainly cheaper books I found. As a college student or book lover in general you want to make sure you save money yet be able to find exactly what you are looking for. This made the process easier and faster.

Thumbnail of user alexr388
1 review
0 helpful votes
September 29th, 2019

Wonderful way to purchase quality goods at manufacturer's price. Easy access to sellers all of whom were very responsive and informative. Would recommend to all!

Thumbnail of user dorniciad
1 review
0 helpful votes
January 16th, 2017
Verified purchase

I've used ValoreBooks for about a year now for all of my class textbook needs. The service is wonderful and I get my books quickly. I've only had one situation where the book came close to the end of my semester but my professor gave me a chance to make up the work once I received the book. I would highly recommend anyone ValoreBooks versus using the campus library.

And I am not paid to write this, I'm being very serious about how the service is. Please reconsider ValoreBooks as a primary choice for buying books because school libraries and bookstores overcharge for the same exact book!

Thumbnail of user kateh110
1 review
0 helpful votes
May 22nd, 2018

Happy I found this site! Their used textbooks were much cheaper than Amazon and I needed a book quick!

Thumbnail of user ithzelh
1 review
0 helpful votes
August 29th, 2018

It was very easy to find and rent my book that i need for the semester! Great prices as well. I will be using this website to purchase more of my books!

Thumbnail of user jn116
1 review
0 helpful votes
August 31st, 2018

Never a hassle. Been in college for 6 years and counting. They make it easy and convenient! Says this thing needs more characters. Who is making the criteria for the survey needs to not make it 100 words minimum cause now you have people like me who will do this just so they could submit their review. Or worse yet, will just back out and not submit it at all. NEVER force people to do something more that is already out of their way. Haha so besides this survey Valore Books is A-okay in my book!

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From the business

At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.

Company Representative

Thumbnail of user kevins101
Valore S.
Customer Sevice

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