From the business
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Very good, very good, It's adventure, surprise, culture shock and unforgettable moments
Very easy to navigate website and provided discounts to seniors.
Great place for tickets thanks again. But wish we would have been able to pick our seat location. We were told we would be able whrn we picked up our tickets, the seats were already set. My husband is clostrophobic and you had his seat in the middle. He had an attack and we had to leave our seats.
Great.recommended by our bus city tour guide and we had perfect weather and the performers were exceptional.
So far booking this adventure has been extremely easy. Please send me another after we complete the adventure.
Easy and saved me money. However, it would be much easier if tickets were emailed. It can take up to two hours to get there during busy seasons like now.
Good experience, cheaper than anywhere else I found. Loved skyland ranch and redneck comedy bus tour!
My wife and I were looking into snow tubing at Rowdy bear came across a deal 2 for 1 decided to try,so far the experience has been simple
Booking was reasonably easy. The only reason I didn't score 5 was because the gentleman at the customer service desk (Mr Adkins is the name he gave me) at Vacations Made Easy office we were told to go to get our vouchers refused to give them to us. He said it was a timeshare that would take 90 minutes and we wouldn't get all that we'd paid for. That panicked us. I called the original number that we set things up with. Vivian told me she fixed our account so that we could pull vouchers up on my phone. It worked but I arrived very early at all events so they could verify my information with what was on file. Maybe, since your contact in Nashville appears to be "shady", you should find a more dependable voucher contact or make vouchers available only on our phones. The events were enjoyable. Other contacts at your office who where helpful were Adam and Ace.
So far so good! Tickets were ready when we picked yup and they were front row seats!
Easy purchase, friendly staff. No push for other purchases
Easy and a great deal. The first location we were sent to off the link was incorrect and went to a not very nice area
Thanks for the experience, it was a great tour. And the aquarium is the best. We enjoyed ourselves emensely.
Very easy to purchase tickets on-line. All information was clear for me to understand. Thanks.
Quick and easy straight forward and very helpful for activity's to do for the exciting attractions, also very helpful no hassle keep up the great work!
I'm not sure how I feel yet. I will post my feelings after I pick up my vouchers. I'm not sure how I feel yet due to a review I seen AFTER I placed my order so I'm alittle worried.
Tina Self
So far, so good. Will pick up vouchers prob tomorrow. Thank you.
So far it's been easy. However, I would like to pick my own seats and I didn't see an option for that.
Easy to manipulate paperwork. Also received a follow up phone call reminding me to pick up vouchers.
Was easy site to use and confirmation was sent immediately.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members