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The company faces significant challenges regarding customer trust and service reliability. Reviews consistently highlight issues with order fulfillment, including long lead times and unresponsive customer support, as customers struggle to obtain timely updates or assistance. This lack of communication and transparency has led to frustration and concerns about the legitimacy of the business. While there may be potential for product offerings, the prevailing sentiment suggests that customers are wary of making purchases due to the risk of losing money without receiving their orders. Overall, the company needs to improve its customer service and order management to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Will take your money and don't send you your order! This is a company supposedly based in Canada that sells a variety of items. My business needed some small motors for prototyping and this website claimed to have them. The lead time on them was several weeks, but my company needed to motors so we went ahead with the purchase. When we did not receive the motors after the supposed lead time I checked on the order and it was still listed as pending. The only way to reach out to this company is to leave a message on their website, they do not provide an email address or a phone number, so I did asking for an update on this order. No response and after a bit, I tried again, no response. By this time the limitation on when you can dispute a claim on a credit card had passed because of the long lead time on the item, and we still had no motors and no response from the company at all! Luckily this was a small order and we did not lose much money on it, but I hate to think about all the poor people out there getting conned by this phony website. Do Not buy anything from this website (https://www.uykumshop.top), they will take your money and you will never get your order.