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US HUD has a rating of 4.1 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US HUD most frequently mention customer service, real estate and lead generation. US HUD ranks 11th among Real Estate sites.
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The onboarding process was very easy and simple. They just asked the questions and took care of the paperwork on their end.
So far everyone has been nice and helpful. I am looking forward to working with them for referrals.
Meleah was extremely helpful and polite assisting me through my concerns and needs. Timing was not good for me as I just had a major surgery and in recovery mood. She took that into consideration with her communication and understanding I would be slow at responding.
I sent an email earlier this morning. Mike immediately sent a response and later, Maleah called me. She was very nice and willing to do what was necessary to resolve the matter. Very friendly, professional, and made sure I knew she available when I need her. She asked for me to check in no later than the end of the week so she could make sure I was satisfied.
Katelyn from Sales and Jennifer from Marketing were instrumental in a quick onboard for us. We are ready for leads! Mary & Suzanne, Gilded Girls Properties
Meleah was very helpful/responsive and seems like she really wants to help me succeed which would then be a win-win situation. She was vibrant with her energy and provided me with the resources that I've been lacking since I've started working with US HUD.
I discussed where to find information, the public sees on Hud homes. Service person gave me information and said she would send a link to what I was looking for. Also, she said she would be sending information on scripts to use when talking to the people who call in. All my questions were answered.
Shortly they are after the information was in my email box. Thanks for the pleasant help.
Received more leads than I first expected. Sure, mot every lead turns to a transaction, but it only takes a couple to support the cost of the program. Many of them require work and a bit of follow up, as long as you are consistent, you'll get some closings.
Barry helped me with the onboarding process. I am very happy with the service. Received my first lead within 24 hours. Jennifer called the following day to make sure I understood everything.
Jennifer really made my day explaining and extending the Platinum program to me and also assuring me Customer service is always just a phone call away.
US Hud sends quality leads regularly. If you are looking for leads to call, you will get them from US Hud. You are visible to people searching for homes and listing homes. I've even had other agents reach out to me directly after seeing my profile with US Hud.
Great customer service and Jennifer deserves 5 stars for her impeccable attention to details and positive attitude. Thanks 😊 again
Katelyn is always excellent, having patience and professionalism at the same time. I love working with her.
On boarding was also excellent. Jennifer phoned to make sure all information is as discussed in my first phone call with Katelyn. I can't wait to get started.
I called customer service very concerned about my account, Meleah took the time to not only answer all of my questions, but she also listened to my concerns about some of the leads I had received and took action immediately. Thank you so much for the reassurance and going the extra mile.
Been using their service and I can attest that their service works. Incorporating the leads into my business plan has yielded me successful results.
Pleasant, friendly, and professional! All of my questions were answered..
Dealing with Kaitlyn and Jennifer was a total pleasure and ease! They are professional and not pushy! It's a very good start for me and a breath of fresh air! I highly recommend this service! So far so good!
I have been working with Katelyn Gallo the Sales Manager in Utah. She was friendly, knowledgeable, and efficient when setting up my account. I was impressed with her professionalism and customer service. She has been very responsive and accommodating.
I worked with Malia in Member Services who responded immediately to address some questions and concerns I had. She was professional and handled the situation above and beyond what I expected. I highly recommend using UsHud as your lead generating source.
Answer: The leads are all worthless. They work for the company and are made up information.
Answer: Unfortunately they are a legit company-their product and salesmen are totally a scam! Full of lies and a worthless product.
Answer: It wasn't a problem before they have you sign the contract but once you decide to not take the abuse anymore they become hostile and threaten and bully you.
It's fantastic to hear that you had such a positive experience! Providing comprehensive information and promptly following up with requested resources are key aspects of great customer service, and it sounds like the service person you interacted with delivered on both fronts. It's great that all your questions were answered satisfactorily and that you received the additional materials you needed. Thanks for taking the time to share your feedback, and if you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!