• US Global Mail

US Global Mail

Overview

US Global Mail has a rating of 4.04 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Mail most frequently mention customer service. US Global Mail ranks 29th among Mail Forwarding sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • The customer service is responsive and quick and always try to help.

Critical highlights

No critical highlights yet

How would you rate US Global Mail?
Top Positive Review

“Excellent customer service!”

Donald E.
2/23/24

Excellent customer service. I am very pleased with the convenience of scanning, discarding or shipping my mail. Highly recommend. Thank you!

Top Critical Review

“Blamk checks not destroyed”

j w.
4/7/23

I have had blank checks sent from the bank when they were not suppose to do. I marked the checks for secure deletion. Someone there took those checks and I am still receiving notices to this day of people trying to cash them against my account from my bank. It also costs me to have those letters opened and scanned, something that was their fault. Reported to Federal police with the USPS

Reviews (21)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user michelleg2612
1 review
2 helpful votes
February 27th, 2024

I am very happy with both the product and service. In the few instances in which there have been questions or mishaps, USGM responded quickly and resolved positively. Highly recommended.

Thumbnail of user donalde481
1 review
2 helpful votes
February 23rd, 2024

Excellent customer service. I am very pleased with the convenience of scanning, discarding or shipping my mail. Highly recommend. Thank you!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jameso1704
1 review
2 helpful votes
February 27th, 2024

I needed a reliable method of not missing any mail while I was traveling for 4 months and had no permanent address. US Global Mail completely fit my needs so I could be assured I wouldn't miss anything important. I alway give them 5 stars.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidl1034
1 review
2 helpful votes
September 15th, 2018

I live in Mexico City and began using US Global Mail before moving here in December, 2015. USGM has provided perfect service. They have worked out deals with overnight carriers that make it extremely affordable to get important pieces of mail to me here in much less time than it would take for senders to send mail to me directly and at no additional cost to senders. The few times I've needed to speak with customer service I found them most helpful. Even if you think you don't need a U. S address, you probably do. I highly recommend US Global Mail.

Thumbnail of user shevetat
1 review
4 helpful votes
January 15th, 2016

I am recent convert from another mail forwarding company. The reason for moving was they were charging me a whole lot more $ than what I was being shown initially. Charges for photos, scanning, invoice removal etc.- you name it. I had initially signed up with them thinking they were cheaper. NOPE. I am paying about 20% less with you guys but just the way you guys respond to my requests and provide support alone is worth the switch. I am happy camper!

Thumbnail of user jamesr278
1 review
2 helpful votes
May 12th, 2017

I like being able to review my mail and pitch most of it, which is what I would do if I still had a home address. When I need to see something, the scans are almost always available sooner than promised. I've had stuff shipped to me in Europe and Mexico with no problems. I definitely recommend US Global.

Thumbnail of user cheryla52
1 review
2 helpful votes
May 19th, 2017

I've used US Global Mail now for over a year. The service is reliable and prompt. Customer service is excellent. I have heard of other expats with horror stories regarding their mail forwarding services. Some don't scan; they just ship you everything, including junk, which you end up paying for. With US Global Mail, I have the option of discarding mail so that no extra costs are incurred. I can also request a scan of just the first page of opened mail; the scans are sent within two hours. Excellent service for the price. I definitely recommend using US Global Mail.

Thumbnail of user randyg27
1 review
0 helpful votes
April 10th, 2017

These guys live up to their promise. Shipped several times to India and to Europe while located there. Service is excellent. They can be trusted. Prices are way lower than retail shipping and even most competitors. Go with them, you will be glad.

Thumbnail of user mansia
1 review
1 helpful vote
January 18th, 2016

Thanks for letting me write my own customs declarations. That feature alone has saved me hundreds of $$ which I was paying earlier. Good shipping prices too with no surprises in the bill. Good job, keep it up.

Thumbnail of user tinar47
1 review
1 helpful vote
January 25th, 2016

Their reps are amazing! I always get a quick response to my requests and its a pleasure to be able to shop for best prices knowing my packages will be consolidated and carefully repacked for even more savings! I highly recommend them to any one looking for a reliable mail forwarding and shipping service.

Thumbnail of user mikem159
1 review
4 helpful votes
December 19th, 2013

What an excellent service! Just found them and did all my shopping from the US hassle free. I got my packages on time, every time. The people working there seem like they are happy to go out of their way to help you. Good job guys. Just keep it up please!

Btw, if you havent heard of US GLobal Mail- they are a package forwarding company from the US. they give you a US address to buy any stuff you want and ship it to you.

Thumbnail of user salinah
6 reviews
16 helpful votes
November 18th, 2014

Been an expat in Bahrain and needed a company to take care of mailing for me. US Global has been doing a fantastic job. The customer service is responsive and quick and always try to help. We've been very happy so far!

Thumbnail of user mattr2
1 review
3 helpful votes
March 9th, 2010

They are a lifesaver for Expats and people wanting to shop from the US. They seem to have a loyal fan base too... www.facebook.com/usglobalmail

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From the business

US Global Mail provides Mail Forwarding Services with a US address, Online Virtual Mailbox, Mail Scanning & Corporate Mail Forwarding

Company Representative

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Support a.

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