US Birth Certificates
business logo of US Birth Certificates

US Birth Certificates

Overview

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 15 days

Instant Feedback

4,423 reviews
How would you rate US Birth Certificates?
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Illinois
1 review
0 helpful votes
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Fast Process and Quick Delivery
August 13, 2024

The speed of the process was outstanding. My documents arrived quickly, and Sophie from customer support was very helpful and friendly!

Date of experience: August 3, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Tanya,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lizzie.

USBirthCertificates Team

Virginia
2 reviews
0 helpful votes
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Albert's Knowledgeable and Courteous Support
July 24, 2024

Albert's assistance was invaluable. He was knowledgeable and courteous, making sure I had a great experience from start to finish.

Date of experience: July 14, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Kristy,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Lizzie.

USBirthCertificates Team

Virginia
1 review
2 helpful votes
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I was put in a tough situation. I sent all my information in for my passport a month and a half before I was to leave to Mexico for Spring Break. Two weeks before we were supposed to leave, we got a notification in the mail saying that the birth certificate we sent was not acceptable. We needed a new long form birth certificate. We called the hospital and state and they informed us that we would receive a new one within 10-15 business days. We did not have time for this. I turned to google, and USBirthCertificate popped up.
At first I was skeptical because of all the bad reviews. I had no choice but to try it out. I ordered my emergency birth certificate on Tuesday at 2pm, and received it on Thursday at 10am. LESS THAN 48 HOURS LATER. I am very pleased with this company. The customer service was excellent with answering my questions and responding to my emails quickly. Thanks a million USBirthCertificate.com!

Date of experience: March 19, 2015
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Josh,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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Melissa's Thorough and Responsive Service
July 23, 2024

Melissa's customer service was second to none. She was responsive and thorough, making sure all my concerns were addressed promptly.

Date of experience: July 13, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Shelia,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Lizzie.

USBirthCertificates Team

Oregon
1 review
0 helpful votes
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Five star
November 25, 2024

Great blah blah blah blah blah blah blah blah blah blah blah b

Date of experience: November 15, 2024
Customer Care Team R. US Birth Certificates Rep
7 months ago

Hello Jayne,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Lily

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Impressive
June 20, 2024

The quick turnaround time for my birth certificate was impressive. I applied online, and within a short period, the document was delivered to my doorstep.

Date of experience: June 10, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Ernesto,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

North Carolina
1 review
0 helpful votes
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Lightning-Fast Delivery
August 9, 2024

The process was very quick, and my documents were delivered in record time. Sophie from customer support was excellent and very responsive!

Date of experience: July 30, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Leonard,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara

USBirthCertificates Team

New York
2 reviews
0 helpful votes
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Speedy Service
August 8, 2024

I received my documents in no time! The speed of the process was impressive, and Albert from customer support was fantastic and attentive.

Date of experience: July 29, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Beverly,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Clara

USBirthCertificates Team

Minnesota
1 review
0 helpful votes
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Tricky
September 4, 2023

I didn't realize I was hiring you to fill out paperwork to get a birth certificate and my name wasn't put in properly either. I wouldn't refer anyone to get their certificate this way. Way too expensive.

US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 5, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Jessica,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely,

USBirthCertificates team

North Carolina
1 review
0 helpful votes
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Fast and Friendly Support
July 8, 2024

I couldn't be happier with how quickly my documents were delivered. The process was straightforward and efficient. Kudos to Melissa for her outstanding support!

Date of experience: June 28, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Tabitha,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara

USBirthCertificates Team

Illinois
1 review
0 helpful votes
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The quick and efficient process was impressive. My documents were delivered in record time, making the whole experience highly satisfactory.

Date of experience: July 9, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello William,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Tina

USBirthCertificates Team

Colorado
1 review
0 helpful votes
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Awful!
April 11, 2016

Bad customer service, rude manager and employes, they act like theyre doing you a favor on top of over charging you, dont waist your time in every state/city of the us they have offices where you can get your birth cerficate on time and with out having to deal with rude people on the phone and way cheaper.

Date of experience: April 11, 2016
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Alma,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Selena

USBirthCertificates team

Georgia
1 review
0 helpful votes
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Albert's Professional and Prompt Service
July 26, 2024

Albert's professionalism and efficiency were impressive. He handled my request promptly, ensuring a smooth and positive experience.

Date of experience: July 16, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Heather,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara
USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
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Quick and Seamless Experience
August 7, 2024

I was amazed at how quickly my documents were processed and delivered. The entire experience was seamless, and Sophie was very helpful throughout!

Date of experience: July 28, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Courtney,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Amy

USBirthCertificates Team

Illinois
1 review
0 helpful votes
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I definitely recommend it
June 21, 2024

I was pleasantly surprised by how fast and efficient this service was. I submitted my application, and my birth certificate arrived sooner than expected. I would definitely recommend it

Date of experience: June 11, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Stanley,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

Virginia
1 review
0 helpful votes
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Prompt and Smooth
August 10, 2024

I couldn't believe how quickly my documents were processed and delivered. The whole experience was smooth, and Albert was incredibly helpful.

Date of experience: July 31, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Olive,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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Smooth and Hassle-Free Experience
June 9, 2024

The process was incredibly smooth, thanks to the excellent customer service. They were always available to help and ensured that everything was taken care of promptly.

Date of experience: May 30, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Myrtle,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

California
1 review
0 helpful votes
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Straightforward Online Application
June 15, 2024

Filling out my application online was so simple! The website was easy to navigate, and I appreciated the clear steps provided. The excellent customer support only added to the positive experience.

Date of experience: June 5, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Jeffery,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Michigan
2 reviews
0 helpful votes
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I was impressed by the speed and professionalism of the service. The process was straightforward, and my documents arrived quickly and without hassle.

Date of experience: June 12, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Jana,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Efficient and Easy-to-Use Website
June 14, 2024

The website was very user-friendly, which made the process quick and easy. I appreciated the clear instructions and seamless navigation. A wonderful service that I would highly recommend!

Date of experience: June 4, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Lyle,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Lelie

USBirthCertificates Team