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Indiana
1 review
6 helpful votes
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USA Today is Dead
October 24, 2020

I am a believer in integrity and that is how I have reviewed certain news organizations for years. Sadly after a year or so of being frustrated with with what is clearly a series of political opinions be published by USA Today, I now consider this organization lazy and without integrity. Good Luck

Date of experience: October 24, 2020
Texas
1 review
0 helpful votes
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I took advantage of a USA Today delivered subscription promotion for $9.99 for 3 months. At the end of 3 months, I called to cancel my subscription since the promotion price had ended. They told me, "Good News", we can extend your promotional offer for another 6 months at $9.99 so I said OK. For 3 more months, they charged me $9.99 per month, but on the 4th month (of the 6 month offer that they promised me for $9.99) they charged me $29.99. When I called, they explained that the representative that offered me 6 more months at $9.99 per month was incorrect and the offer was only for 3 more month, not 6 months. I cancelled my subscription immediately and they told me I could request a refund for the error. I have called 8 times over the last 52 days trying to get my refund and every time, they tell me it will be credited to my credit card in 7-10 business day. I have spoken with a Supervisor on at least 4 occasions now and I still have NOT gotten the refund they promised me! Each time, they assure me this time, it will be taken care of, but 2 weeks later, I have to call back because the credit to my credit card that they promised me is NEVER issued! They give you the total RUNAROUND! Do yourself a big favor, and steer clear of these clowns!

Date of experience: December 19, 2022
Tennessee
3 reviews
4 helpful votes
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Yesterday's News
August 31, 2021

USA Today bought the Memphis Commercial Appeal. Now, all my news is a day old. I'm sick of it. Is their print deadline so early that they cannot have news that was broadcast on the evening news the day before? It's totally frustrating that our local paper is now worthless. Day old news is not news.

Date of experience: August 31, 2021
Wisconsin
14 reviews
48 helpful votes
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The title says it all, colorful pictures, articles are just moronic not even close to news. Weather is ok for an overview, sports a joke. Whatever happened to just reporting and not giving an opinion. I don't buy this paper any more because my bird died and don't need any cage liner. Only time I even see it is the free ones at hotels.

Date of experience: June 6, 2020
Massachusetts
2 reviews
6 helpful votes
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I'm done with USAToday.com. There are hundreds of ads, pop up videos, and sponsored advertising that make it impossible to efficiently read the news. I have a powerful laptop but even it cannot keep up with the constant bombardment of advertising that USAToday is choosing to bother its clients with on a regular basis. EASE UP. I challenge the executives at USAToday to try t read their own website and stories. Someone there needs to grow up and learn how to manage a website for both customers and advertisers! There is a happy medium.

Date of experience: June 21, 2019
Florida
1 review
4 helpful votes
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100 'best' of stuff?
August 6, 2019

Today's most scenic restaurants? Mostly pictures of food... I believe 'scenic' means what you look at off the table? Waste of article space... and all those ads, oivee!

Date of experience: August 6, 2019
New Jersey
26 reviews
49 helpful votes
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Great site for current news. They also have news clips of the top headlines. I really appreciate this site. I also love the sudoku games they have available.

Date of experience: June 10, 2013
Kentucky
1 review
6 helpful votes
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Endorsement
October 20, 2020

What a joke for USA today to endorse a candidate. Hope this idiotic choice is another nail in your coffin. Think about the "facts" you base this on, may you soon fall on your sword. Cancelled my subscription today!

Date of experience: October 20, 2020
Utah
3 reviews
27 helpful votes
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So many things wrong.
March 19, 2020

From clearly fake news or overly exaggerating every detail of the story till it's 99% false, to pop up ads that when you click the "close" icon it still takes you to their site Every Single Time, to the worst lists/advice I've ever encountered - such as "100 things to do during the pandemic (coronavirus); text all your ex's (I guess USA today doesn't think a global quarantine is dramatic enough), take advice from the movie "Tangled's" song (because the fact Rapunzel sang about repeating the same activities over and over, day in and day out didn't come off as depressing to them), and have a roommate meeting about how to be more considerate of each other (because when you're quarantined inside and stuck with these people you want to do everything possible to step on people's toes and potentially start a fight.) These are just a few of the horrible ideas they put on just one of their lists. They're all pretty bad. An absolute recipe for disaster.

Date of experience: March 19, 2020
California
1 review
8 helpful votes
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Fictitious Reporting
September 1, 2020

I don't believe they fact check anything. It seems like, given the outright lies the publish, they just make stories up to pander to their fan-base. I understand the First Amendment, but if you're going to publish stories as the truth, then they better be based on truth and not opinion or outright lies.

Date of experience: September 1, 2020
Washington
3 reviews
17 helpful votes
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USA Today was bought by a media investment group that also owns at least 800 other media rags. So much for congress breaking up big conglomerates! When will Congress ever do it's job! Somehow we need to restore power back to the people so Americans can stop getting screwed. Anyone reading this should boycott this company and all the other rags they own. What a piss ant company. BREAK THIS COMPANY UP!

Date of experience: December 28, 2020
Ohio
1 review
4 helpful votes
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Political
October 26, 2020

I used to love this paper, but is really no better than the rest of the liberal news outlets. People can think for themselves, just report the news and keep your opinion pieces and your endorsements to your selves.

Date of experience: October 26, 2020
Texas
1 review
8 helpful votes
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Really!
October 21, 2020

Read your paper since 82. Freshman year in college. Never thought I'd have to call bull$#*!, but you suck. Biden can not even keep his eyes open. You have received my last $2.00 donation to your libtard rag. AMF.

Date of experience: October 21, 2020
Washington
2 reviews
20 helpful votes
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Nearly every article on this website's homepage is about praising Hillary Clinton in some way, or directly attacking Donald Trump. They aren't even trying to mask their obvious loyalty to a particular political party. Objective reporting is non-existent from this news brand. One such article I read has actually made the ridiculous claim of following up on a story that was originally published on the Huffington Post- an extreme leftist political blog posing as a legitimate news outlet. Maybe there was a time when USA Today had respectability, but "today" it certainly does not.

Date of experience: July 29, 2016
Michigan
1 review
8 helpful votes
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Their articles are full of lies. I've never seen anything like what media orgs have become. They are all in on attacking innocent Americans, as long as the price is right. I wonder what theyll do when our Govt. Is all done using them and their source of income is gone. We the people will never forget what you all did to us. MSM is completely done. Shame on USA today!

Date of experience: June 3, 2021
California
1 review
2 helpful votes
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STAY AWAY! Home delivery NEVER actually gets delivered. They will take your order and money online but you will never get the paper, and then in order to cancel or even report a delivery problem you have to call during their limited business hours and sit on hold for a LONG time. I used to order this for my Mom each time she came for her annual long term visit with me. Each year for several years we had this same problem so this is not a one time thing. Normally I would not return to do business at such a place but it was for my Mom. At this point even she has given up. STAY AWAY

Date of experience: January 29, 2019
KR
1 review
0 helpful votes
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False information
May 23, 2022

They just put out a lot of trash.
I honestly can't believe people read what they put out.
All the people want is the news and not their opinion and spreading hate.

Date of experience: May 23, 2022
Rhode Island
1 review
6 helpful votes
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Fake news
April 4, 2021

Another way for media to represent what they want, not the news. This paper is good for lining your bird cage, wiping your feet, cleaning windows (newspaper is great for streakest windows) and of course the best, puppy litter training. I trained my new puppy on this paper and he learned, overnight, how to sh. T on this paper

Date of experience: April 4, 2021
California
1 review
5 helpful votes
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If you want to know what a socialist or communist believe then this is the media you seek. News is supposed to be unbiased. This organization has downgraded to a tabloid.

Date of experience: September 10, 2023
Rhode Island
1 review
5 helpful votes
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This Political fake news organization published one of the most disgusting comments on judge Cavanagh as it relates to coaching a girls basketball team.

Meanwhile this liberal hack promotes open borders, MS13 and their Machete murders, Illegal aliens and immigration, sanctuary cities and the suppression of free speech. There is a disgusting stench at USA "yesterday"!

Date of experience: September 29, 2018

Overview

USA Today has a rating of 1.1 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USA Today most frequently mention fake news, home delivery and customer service. USA Today ranks 1063rd among News sites.

service
12
value
15
shipping
10
returns
11
quality
14