USAMe!. has a rating of 3.3 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with USAMe!. most frequently mention customer service. USAMe!. ranks 77th among Mail Forwarding sites.
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I have been testing different companies, and usa2me has the best handling I've seen, also the customer service was great.
USA2Me have a nice little scam going on dimensions/weight. They can take a package that the rest of the American parcel industry ships on weight and magically add 20-30% to their "weight" using dimensions/weight. They then "share" the savings based on their inflated weight. Anything that arrives in an develop gets caught. Time to move to their opposition as what they are doing is unethical by my standards.
USA2Me have a nice little scam going on dimensions/weight. They can take a package that the rest of the American parcel industry ships on weight and magically add 20-30% to their "weight" using dimensions/weight. They then "share" the savings based on their inflated weight. Anything that arrives in an develop gets caught. Time to move to their opposition as what they are doing is unethical by my standards.
They will not refund your set up costs even when they promote that they do just to steal your info and overcharge your credit card and then waste your time notarizing paperworks
We refunded the fees to this customer on 9/30/2020 which is a month before she posted this. Maybe she missed it in her credit card statement.
USA2Me is ripoff company. Monthly membership fee, shipping rate, and extra fee very high. Shipping cost for 1 package very expensive, I can ship 3 packages with other company. Repacking really poor. Didn't receive setup fees refund, after cancelled 30 day free trial account.
After trying to use them for 6 months we got free of problem with just financial losses.
In six months time, these people were able to return several US mailings we asked them to dispose of; loose a mail package for over 45 days in their mail office, while telling us it never came to them and was later identified by them as not being taken into their office and was returned (which was not true); and the best yet, they sent a $250.00 package via US POSTAL, insured, which got lost, and they kept the insurance money saying it could not be sent to us. After months of phone and emails arguing, they finally agreed to send what was left of the $250 to us, having used said money as "fees occurred," to PAYPAL.
YOU DO NOT NEED THIS KIND OF MAIL SERVICE. Look elsewhere.
It is unfortunate that the customer feels this way. The USPS did loose the package, and we submitted an insurance claim. We did credit the insurance money to the customer's account as soon as the claim was paid. The USPS takes a long time to return the money. The customer had a balance of services/monthly fees in his account and the balance was refunded to the customer. Again, we apologize if there was any perception that this situation was not handled correctly. Customer Service Staff.
Their customer service is non existent and one of the people answering the phone does not seem to understand english well. I have paid for 3 months and have had 2 shipments yet they are holding my 3rd free shipment hostage until I pay for the 4th month. I have had to call customer service multiple times for mess ups. Stay very far away.
Edit: Do not believe their faux concern below, they are garbage.
We are sorry that you are dissatisfied. We will work hard to earn your trust back.
Get a USA address to receive your mail and package all over the world. With our mail and package forwarding service you can now access USA stores and merchandise. Use our online mail manager to request your shipments and save by consolidating and repacking your items. Great rates! Great Service!
USA2Me is celebrating its 10th year anniversary!
USA2Me.com is a family owned and operated company that was founded in late 2004 in small warehouse in Houston Texas with the mission of becoming a quality leader in the then emerging mail and package forwarding industry.
Our website launched in the summer of 2005 and quickly our first customers began using our service. Our first customers helped us grow quickly by spreading the word about us. And before our first year, and helped by the word of mouth and marketing campaigns, USA2Me achieved its goal of achieving a leadership position in the industry.
At USA2Me we care about our customer's satisfaction. By our fifth year we moved into a much larger facility which ensures we have the space to continue to grow into the future without having to change our customer's addesses. We try very hard and have established systems and process to make sure that our customers packages are handled properly, carefully and efficiently. We like to say that while we are probably not the cheapestto forward your items, we are certainly the best in getting your items to you in the manner you expect.
After 10 years of serving customers like you, you know that we have the experience to deliver on our promises. We thank you for our success of the last 10 years. We also thank our staff, vendors and partners in making our goals a reality!
The future of USA2Me continues the same way we started, our mission remains the same, and we are committed to bringing you closer to the USA!
Dimensional weight is an industry standard. This is the same formula that FEDEX, DHL, and UPS use to calculate their shipping weights. The weight on the labels and tracking show actual weight but they bill on dimensional weight. Also this is well explained in our page before you request shipments. We are sorry that you are dissatisfied.