Procter & Gamble

I bought wet:dry this am. Said it came with 4 wet and 6 dry pads. Only had wet. May seem small but my Menards is 24 miles from me! Where is your quality control. Took me 15 minutes to look for complaints and it just switched me to something else. You don't want to hear from anyone so I did a review. You sell so many things perhaps we should Unite and say hey I can get this elsewhere.

In the last year to 18 months, P&G has clearly been working on how to make Puffs more profitable. Previously I used to buy a product called Puffs – Simple Softness. That product became hard to find, and when I found it, the product quality was clearly reduced. Boxes were full of lint that scattered everywhere upon opening. I decided to buy the somewhat more expensive Puffs – Ultra Soft. Now, they are compromising that product. Compare the two pictures. You can see the product used to fill the box from side to side. The tissues in the boxes I purchased recently are an inch shorter in width, and there is a whole lot more lint in those boxes than was previously there. Do they think we won't notice?

I purchased the Downy Light Ocean Mist scent beads. They didn't melt in the washer and I had to rewash my clothes which of course rinses out the scent, so what's the point wasting money on it! Did this every time I used it. (No, I never overload the machine), so there's no excuse.

I do the laundry in our family - have for 50 years. I even have a friend who was in the private label laundry soap business (for example Trader Joe's). So I have used many products and know a little about the industry. Despite the higher cost of a branded product like Tide, I always return to it. It's the only detergent that gets most of the stains out of a cotton t-shirt. It's not perfect, but consistently better. I buy the pods at Target and in the largest quantity available. This keeps the price reasonable. I do not like big companies like P&G, but...

Before the pandemic, when I would buy double rolls i could tell they were, double rolls, now I pay more for double rolls and get single rolls, so the value isn't there anymore. And that is very upsetting as a consumer.

Worst customer service ever even by supervisors. I have been trying to get a rebate resolved for months. I had a supervisor advise me that I am getting angry over $10. I am getting angry over $50. I would not have bought the product had it not been for the rebate. I am consistently getting the runaround and now past the window of time to return the product because no one at P&G knows how to follow their term and conditions on their rebates. The supervisor agreed with me. But, didn't like that I would interrupt her about my frustration and try to advise what had been going on. The rewards program is a joke too. No phone number for customer service and the chat is a robot that is of no assistance. Bad job P&G

If you purchase their Tide product and you run into issues, the company will call you a liar, refuse to work with you and basically give you the middle finger. They don't care about you since they are a big company and they don't stand behind their products.

Bought a box of 80 glad trash bags all were missing a seam so it was a bag of plastic blankets.sent them an email and they told me they didn't receive it.insted of replacing them they chose to do nothing!

I have been a Gillette customer for all my life and have always been fully satisfied with all the products.

However, surprisingly when I started facing problems with the Fusion 5 Proglide razors I contacted PG Malaysia Customer Service in August 2017 to resolve the problem. Ever since I have been on a roller coaster of false promises by PG Malaysia and disappointments and the problem remains unresolved.

First they said they would replace the defective razors. Two weeks passed nothing happened. When I reminded them, they changed approach and told me that razors were out of stock and instead promised to refund me the cost of the defective razors but once again nothing materialized.

After waiting for another 2 weeks, I reminded them again and was told that razors were back in stock and replacements would be sent to me by 15th September. It is now 2nd October and once again the promise has proved to be false.

I have now accepted the fact that I have been a victim of broken promises and have given up hope.

Due to some defect, the Fusion 5 Proglide razor turns on by itself. My previous Fusion 5 Proglide razor would also turn on by itself so 3 months ago I went and purchased a brand new Fusion 5 Proglide razor but alas, I am now facing the same problem with the new razor also. To avoid the situation, I have been forced to take out the battery but now I am no longer getting the performance for which I had paid the price.

The best company selling the best products. This is an example of how a professional company is selling the best products in the world. Tide is no. 1!