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Us.edhardy Reviews Summary
The company's reputation is marred by significant concerns regarding transparency and customer service. Many customers express dissatisfaction with unexpected charges and misleading product representations, leading to feelings of frustration and distrust. Complaints highlight issues such as receiving incorrect items and difficulties in resolving disputes. While there may be occasional positive sentiments regarding product variety, the overwhelming trend points to a lack of reliability and support, suggesting a need for the company to improve its communication and service processes to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Their website leads you to believe they are a legitimate Ed Hardy outlet store. I ordered a pair of sneakers and my original complaint was that they overcharged my debit card by $10.00 I called my card and they said the charge was because it was charged overseas... in Shanghai!. Yea, I was in Shanghai... And to make matters worse, they actually mailed me a 50 cent plastic key chain. Im trying to dispute with my bank. BEWARE!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members