• UrbanLoftArt

UrbanLoftArt

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Overview

UrbanLoftArt has a rating of 4.8 stars from 616 reviews, indicating that most customers are generally satisfied with their purchases. UrbanLoftArt ranks 50th among Art Prints sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • I am currently recovering from surgery and the shopping experience has been a wonderful distraction.
  • Love Urban Loft Art - so many wonderful images to choose from and options for your chosen image as well.

Critical highlights

No critical highlights yet

How would you rate UrbanLoftArt?
Top Positive Review

“Incredibly wide selection”

Menzel M.
4/2/24

Me and my wife, we recently moved to our new apartment, and after we settled everything and cleared the priority list, we focused on decorating. We had so many blank walls and were searching for something that would make our home cosy and modern. Anyone who has gone through this process knows how hard it is to pick your pictures on the wall. Luckily this store has an incredible assortment. So many interesting paintings and prints. Great choice of frames as well. And the prices were reasonable. There was a deal if you order more you get a discount. And since we were looking for a dozen we decided to order all of our pictures from this store. It was a good deal and the quality of the prints was excellent.

Top Critical Review

“My prints came wrapped in craft paper and were bent”

tunnisha d.
4/3/19

My prints came wrapped in craft paper and were bent. I thought they would have came in a protective tube. I can't find my return label so this has been a bad experience. Very unfortunate.

Reviews (616)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (22) loft art (17) customer service (25)
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Jenny B.
0 reviews
0 helpful votes
May 29th, 2018
Verified purchase

I would have liked more selection on the style of the poem. I also don't like paying shipping as most sites offer complimentary shipping.

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Connie G.
3 reviews
2 helpful votes
May 29th, 2018
Verified purchase

Was offered a discount promo but did not give me a code. I think price is very high just for a print.

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ZEPHYRA S.
1 review
0 helpful votes
May 22nd, 2018
Verified purchase

Since this is my first time with you I don't want to rate anything too high or low. I want to wait to see when and how items arrive. I always give positive feedback when I make a good purchase. It never hurts to give credit where credit is due.

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Linda D.
6 reviews
0 helpful votes
May 19th, 2018
Verified purchase

I like what I see at a good price . Now I will wait to see the delivery . I hope to have it for Mothers Day . It is a gift for my daughter . She is also a mother .

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Retired R.
1 review
0 helpful votes
May 4th, 2018
Verified purchase

When ordering, I had to go back through every single poster and make my selection all over again because everything got lost the first time. I was not able to process payment because of some kind of error. I NEVER have been on this site, or even heard about it before. I was also unhappy that the payment process skipped me from going straight to PayPal for selecting my payment method. The money ended up coming out of my bank account when I wanted to use a credit card. Good thing I had enough money in my checking account to cover the cost of my purchase.

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Carren K.
1 review
0 helpful votes
March 17th, 2018
Verified purchase

I love this picture. Saw it months ago but couldn't remember where. Glad I found it again on your site.

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Lorrie J.
1 review
0 helpful votes
March 14th, 2018
Verified purchase

All was good with the exception of communicating the shipping of the item. As most products are shipped same or next day this product took several days. That may have been due to some final assembly or out of stock. Those are understandable delays, but were not communicated. urbanloftart needs to communicate its shipping delays with their customers.

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Bonnie M.
3 reviews
2 helpful votes
March 9th, 2018
Verified purchase

Very fast!! Just hope I receive order quickly too!

I did not receive the order as fast as I was told. I thought the pic would be framed.

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Scott B.
6 reviews
1 helpful vote
March 14th, 2018
Verified purchase

The site kept crashing and the site response was very slow. I have high speed internet so was not sure why it was so hard. It took a long time to get the order placed

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Kari V.
2 reviews
0 helpful votes
March 9th, 2018
Verified purchase

The site is difficult to get from here to there. Takes a while, because you have to keep going around and around.

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Larry O.
4 reviews
0 helpful votes
January 23rd, 2018
Verified purchase

I've purchased several prints and had 3 of them come damaged. The packing could be better. The last order was delayed I think 2 days before it made it to our home.

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Sonya S.
1 review
0 helpful votes
January 3rd, 2018
Verified purchase

First time shopping. Provided there are no issues with shipping and the how the product arrives to my mom (her Christmas gift), I will order again and recommend.

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Jennifer G.
7 reviews
0 helpful votes
January 2nd, 2018
Verified purchase

Some of the "dogs playing poker" from Coolidge were missing but I've got enough to at least get my friend started on the collection. The savings were great and ultimately what made me chose this site. The shipping was good. The quality seemed good. I didn't get a good look at them because of the way they were packaged I couldn't take them out and put them back in before my friend got them. She seemed pleased thought. Thank you.

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Anita W.
3 reviews
1 helpful vote
January 2nd, 2018
Verified purchase

The ordering was easy because of access to Amazon for payment. I had not expected the shipping and handling because of use of my Amazon account. Since the items were also available at Amazon, I will most likely use that to avoid additional cost in the future.

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ronald y.
1 review
0 helpful votes
November 15th, 2017
Verified purchase

I will have a better idea re: satisfaction and if I will be a repeat csutomer, once I receive merchandise

Thumbnail of user victoriam173
victoria m.
1 review
0 helpful votes
July 16th, 2017
Verified purchase

I received a framed Todd Williams-Paris print..SKUR*******-AEAEAGOFDM that arrived broken, and print was askew in the frame. It was a mess! I'm not happy about that. How did that ever pass product control? I need a replacement.

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Kathy S.
9 reviews
37 helpful votes
July 16th, 2017
Verified purchase

The products are nice but not as representative of colors please have someone call with the Rama number *******505.

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gary p.
2 reviews
0 helpful votes
June 29th, 2017
Verified purchase

you offered a 5% discount if I gave my e-mail address. I did so but didn't get the discount or any direction about how to receive it. I still want the discount and my likelihood of recomendations would be increased if I receive it. Thanks

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Kanika W.
1 review
0 helpful votes
June 29th, 2017
Verified purchase

I had difficulty entering the quantity of the print I wanted. I had planned on ordering two prints, but when I typed in the quantity, it kept changing it back to one.

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Tammy W.
3 reviews
0 helpful votes
June 29th, 2017
Verified purchase

It would be nice if when you save something in your shopping cart - you wouldn't need to start over with your search, but instead it would save and you could back arrow to the last place you left off.

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BRIAN C.
1 review
0 helpful votes
April 19th, 2016
Verified purchase

Was supposed to receive in 8 days maximum. Received in 9 days and missed a birthday gift for someone in family.

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Danny M.
1 review
0 helpful votes
October 9th, 2018
Verified purchase

We received the picture and it didn't match the room as expected. We retuned the picture via FedEx and paid 56.00 for shipping. We paid around $25 to have it delivered and $56 to return it. Now I don't have a picture but I spent $75 - $80, (for nothing). You have a good product and good service, but selecting the wrong picture can be very costly.

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Michael H.
19 reviews
2 helpful votes
February 20th, 2019
Verified purchase

Had no idea that the 12 X 12 prints would be shipped in a tube instead of a protected ready to frame flat format.

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MICHAEL T.
2 reviews
0 helpful votes
March 13th, 2020
Verified purchase

painting was beautiful in my bed room. delivery took a little longer than I thought.
the paper put on the back of the painting was not glued on properly.

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Judy C.
3 reviews
0 helpful votes
January 17th, 2020
Verified purchase

I returned 2 out of 5 prints because I felt they looked cheap. I didn't like The shiny paper. Also, the price of returning them should be covered by your company.

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