website thubmnail of Uptownie
How would you rate Uptownie?
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India
1 review
1 helpful vote
Follow saswatee m.
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And they don't ship your products even after 15 business days…you try calling them or texting, the only message you receive is "we apologise, will do it soon" and the soon never sees the noon and yes they do not receive your call, only texts …check their reviews on Google and mouthshut before ordering…you will find the reality…fake blue ticks (Founder- Priyanka aka piyu 1991) are meant to fool the customers…you can mint money by fooling the customers just for once, but thanks to the same social media (where you are playing with people's emotions and hard earned money, I can give honest reviews and save them from falling into the trap)…DO NOT ORDER *******@uptownie101 and as a *******@piyu1991, you need to owe your mistakes and work on that and please expedite the delivery of my products…and just a curious question, why every start ups of Surat fool customers, I mean is it a trend you guys are bound to follow

Date of experience: August 16, 2023
India
1 review
0 helpful votes
Follow Bhavna A.
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Uptownie has so quirky prints and fabric.
With great quality and worth the price.Easy to wash and durable.

Date of experience: August 17, 2023
India
1 review
0 helpful votes
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Love it
August 16, 2023

Lovely all color and design beautiful combination amazing service love all product
All veriety is here lovely all outfit

Date of experience: August 16, 2023
India
1 review
0 helpful votes
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Quality
August 3, 2023

The quality of the cloth was really nice. The fit was according to the size and the vibrant colours made me feel pretty.

Date of experience: August 3, 2023
India
1 review
0 helpful votes
Follow TUSHITA B.
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Loved the product
August 8, 2023

The product made me feel comfortable. It fitted me perfectly and made me look stylish loved the set

Date of experience: August 8, 2023

Overview

Uptownie faces significant challenges regarding its reputation and customer service, as reflected in numerous reviews highlighting severe delays in order fulfillment, inadequate support, and issues with return policies. Customers frequently express frustration over unresponsive customer service, often describing experiences of being blocked or ignored after voicing concerns. While some reviews mention satisfactory product quality, the overwhelming sentiment indicates a lack of trust due to inconsistent sizing and refund processes. Overall, the company appears to struggle with maintaining customer satisfaction, leading to a growing perception of it as unreliable and potentially fraudulent.

This summary is generated by AI, based on text from customer reviews