United Thread

My order was shipped out within hours of placing it. Service was very professional, cost effective, and I am so pleased with the experience.

Will be using for all of my future orders! Received order very quickly and accurately

When I received my Mighty Hoop it was for the wrong machine. I called and your team handled it very quick and sent the right connectors. My points were not put into my account and my attempts through cusonter service have gone unanswered.

Zolia was awesome in handling my needs. I needed hoops immediately and she made sure it happened. Hoops are awesome and working well.

Ordered online no issues. Everything in stock. Shipped next day. Happy with my order.

It was easy to order online and prompt delivery with accuracy was wonderful.

Great it arrived in a timely matter. I have a class coming up that i need these colors

I ordered some product on January 27,2023 it is now February 14,2023 still have not received my product. Causing delay in making product for my customers they did not get their valentines gifts made and I had to refund them their money back. I received a call stating they were out of white 3d puff ok cool fine no worries replace it with black. I emailed asking where my order was they said it was sent out and it's delayed because of whether I know the weather across isn't that bad very disappointing and frustrating not sure if I will return yet.

I was able to place and receive my order quickly and efficiently.

Received my order quickly. Packaged well. I was able to complete my customers order very fast.

Thread came packaged in a box with no damage and arrived quickly.

I was disappointed with shipping this time. It took two weeks to get from Florida to California and I had to pay shipping. There was no way to track the package from the e-mail they sent to me.

Totally happy with the experience and prices. I will definitely be ordering more products from the site.

Was supposed to get free shipping on first order ..... had to find $50 worth of product to get free shipping tho I didn't need it all right now

AWESOME PLACE FOR THREAD AND SUPPLIES...
THANKS FOR QUICK SHIPPING

Our only thread supplier. Our first choice go to. I wish shipping was a little faster, but it works..

On my last couple of orders I have been very unhappy with the time it has taken to receive my order. For this reason I have decided that I will no longer shop with United Thread. Please let me know if there has been a particular reason for these delays and if you plan to resolve them. I would be happy to give it another shot but I would expect that orders processed before a certain time of the day should ship out that same day.

Colors are beautiful and arrived just in time! Can't wait to use them!

Very happy with my first order from United Thread which came early. Thank you!

I just received my package today at 3:45pm
Now I have to call my customers that they orders is late.

Thank you all for being awesome! Communication ++++ shipping time ++++ e

I always have a great experience. I usually have the numbers of threads I need and just put them in on the quick form. I've have only had one issue where I didn't get my order and I truly think some one took it off my porch. I contacted customer service immediately and it was replaced quickly and all was well.

Enjoyed getting free shipping on my first order with this company. Shipping cost is a concern to me being a senior citizen. Getting free shipping made my order possible. Otherwise, I probably wouldn't have made the purchase. The young lady I spoke with was very cooperative and friendly. Informed me of the free shipping. I hope the company considers making free shipping available on purchases over $50.00. More affordable to senior citizens that live on a fixed income.

I had some questions on my order and then needed to make a subscription. Great customer service and rapid responses. Love the thread!