business logo of Undetectable AI

Undetectable AIReviews 2

1.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Undetectable AI?
grey star
grey star
grey star
grey star
grey star

Undetectable AI Reviews Summary

Undetectable AI has a rating of 1.3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

Spain
1 review
0 helpful votes
Follow PRNAD F.
Unfollow PRNAD F.
Share Review
Report Review

On May 7th I signed up for https://undetectable[dot]ai because they advertised a "3-day free trial" to test their AI rewriter. I entered my credit card expecting a no-charge trial period. Instead, the platform charged me $22.99 immediately, without any clear warning or consent.
When I contacted support, they said I exceeded a 250-word usage limit, which would "trigger" billing. But this limit was never disclosed clearly during sign-up. There was no warning, no popup, no agreement screen, just a charge.
They refused to refund the money and only offered me "credits." This is clearly deceptive behavior and violates the spirit of free trial marketing. Be careful – this company is misleading users and exploiting lack of legal oversight.
I have filed a complaint with the FTC and the Wyoming Consumer Protection Unit. I encourage others who were affected to do the same.

Date of experience: May 5, 2025
Michigan
1 review
0 helpful votes
Follow Dale R.
Unfollow Dale R.
Share Review
Report Review

I signed up on March 16,2025, for what was clearly advertised as a 3-day free trial. Instead, I was charged $539.00 immediately without warning. Their credit system is also misleading — I was told that 1 credit equals 1 word, yet I was charged 6,000 credits for a 1,000-word article. To make things worse, the very first document I tested failed detection on ZeroGPT, which defeats the entire point of their service. Support was slow and dismissive. I was told my refund request would be "escalated," but nothing has happened. I've filed complaints with the FTC, the BBB, and the Attorney General of Wyoming, and have started a credit card dispute. This is not how a trustworthy business operates. Avoid this service.

Date of experience: March 16, 2025