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Ultimate Guitar has a rating of 1.23 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ultimate Guitar most frequently mention free trial, credit card, and customer service problems. Ultimate Guitar ranks 95th among Guitars sites.
This company responds to reviews on average within 11 days
No positive highlights yet
Emma in Customer Service solved my problem in a couple of days. Customer service was excellent. I paid full price but absolutely worth it! Certainly recommend the features of this site……. Ian Coombe Brockville, Canada.
I cancelled within an hour of signing up. They are refusing a full refund and only offering a small fraction of a refund which is unacceptable. Now, after researching their service (TrustPilot, Sitejabber et.al) I find they have a lengthy history of such abuse. I also found after logging into my Paypal account the auto renew is still active even after they claimed they would not rebill me (another common complaint). I was able to cancel future billing within the Paypal app for this "service". BUYER BEWARE of this scam outfit.
Take advantage of the free tabs, they're overwhelmingly good, but don't pay or try to participate in the site, it's dominated by a few bullies and the site administrator does nothing to discourage them.
Was looking for opinions on whether the paid service was worth it and going by what I've read here and elsewhere it would seem not.
The unpaid tabs are fine for the most part though I use them as a starting point rather than gospel and tend to have to make corrections as I go.
A shame they can't be a more professional/credible resource in the way they come across but as a free thing it seems better than most.
Ultimate guitar is not a terrible website by any means. It still has a huge amount of guitar tabs in various formats and that's great. Sometimes it's harder to find tabs for lesser known bands and artists. The problem is some rather sleazy practices like linking non-existent video tutorials when you are looking at tabs. It just really looks bad. Music news are ok though that's not why I go to UG.
There are tons of guitar tabs out there, which is really great. I think that's what they should focus on: guitar tabs and anything guitar or tabs related. However, they are trying to copy buzzfeed / loudwire in such a $#*!ty way it's horrible. People are visiting your site because they want to learn guitar. They don't want to read articles full of gossip and things taken out of context.
It's the larget tabs website, I even bought their phone app. All in all, it's what you would expect. Some tabs are good, others are garbage.
They have way too many ads though promoting their own membership. That is non stop. I mean I bought their phone app for $2, and they started promoting a yearly membership or something. Come on guys, don't be so aggressive.
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Your #1 source for chords, guitar tabs, bass tabs, ukulele chords, guitar pro and power tabs. Comprehensive tabs archive with over 1,100,000 tabs! Tabs search engine, guitar lessons, gear reviews, rock news and forums!
