TWMPerformance has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. TWMPerformance ranks 775th among Auto Parts sites.
I purchased a set of short shifter for toyota yaris in May 2018. After that i had no news about shipment of the product. I tried email, facebook msg and even tried calling customer service but had no reply. Fottunateltly my bank retracted the payment.
Please stay away from this scam company
Absolute horrible company, paid $109 for a delrin shift knob. NO response no shipping tracking or confirmation and nobody answers the phone. Emailed and messaged nothing and live chat is not available. They even fake their 5 star customer feedback using my name stating I said "Excellent and Quick" thru "Shopperapproved.com" when I never received my item or did a survey. I am appalled at this company who uses social media and still has a running website. I opened a PayPal case immediately! Stay away and do not order and tell all your friends to tell their friends not to be scammed and ripped off by this horrible company. Plenty of others making what they make. Go to the website now, look at the last customer rating that is me Alexander C... I never gave them 5 stars no left positive feedback. Horrible scam please shop elsewhere. Clearly they got my information and order to use my name but no product.
Tip for consumers:
Don't buy anything or you will have a long hard wait ahead of you with no product and screwed on your money spent. Buy elsewhere!
Avoid TWM Performance by all means. They are a shady company. They are biased and only publish reviews that they prefer on their website. I wrote a review about the product I purchased and they won't publish it. I did so again and it has yet to be published. They are moderating their reviews on their website to deceive customers. They sell you a product and immediately cut all forms of communication afterward. Notice how they don't allow reviews on their Facebook page? Now go take a look at their Google Business reviews. Many, many one star reviews all wishing we could leave a 0 star. Many people complaining about the same thing. I paid $400+ and only half of it is even usable on my car. The product that I was sent doesn't even work properly on my car (yes, I ordered the right part). When attempting to call, email, or live chat I am immediately disconnected. They ignore all support requests. They believe they can get away with SCAMMING customers. The shift knob is awesome, but the short shifter kit is sh*t, and to top it off their customer service is by far the WORST that I have ever come across on planet earth. TWM Performance is a company that scams their customers. I am out $200+ dollars now. I wish this company would fail. If you are reading this go buy from Cobb or any other company. Avoid TWM Performance and don't support their company as they are scammers.
They ignore all requests going to their public contact information:
*******@twmperformance.com
*******540
Tip for consumers:
Don't buy any car parts from this company.
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