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David D.

Contributor Level

Total Points
181

1 Review by David

  • TWMPerformance

7/29/17

Avoid TWM Performance by all means. They are a shady company. They are biased and only publish reviews that they prefer on their website. I wrote a review about the product I purchased and they won't publish it. I did so again and it has yet to be published. They are moderating their reviews on their website to deceive customers. They sell you a product and immediately cut all forms of communication afterward. Notice how they don't allow reviews on their Facebook page? Now go take a look at their Google Business reviews. Many, many one star reviews all wishing we could leave a 0 star. Many people complaining about the same thing. I paid $400+ and only half of it is even usable on my car. The product that I was sent doesn't even work properly on my car (yes, I ordered the right part). When attempting to call, email, or live chat I am immediately disconnected. They ignore all support requests. They believe they can get away with SCAMMING customers. The shift knob is awesome, but the short shifter kit is sh*t, and to top it off their customer service is by far the WORST that I have ever come across on planet earth. TWM Performance is a company that scams their customers. I am out $200+ dollars now. I wish this company would fail. If you are reading this go buy from Cobb or any other company. Avoid TWM Performance and don't support their company as they are scammers.

They ignore all requests going to their public contact information:
*******@twmperformance.com
*******540

Tip for consumers:
Don't buy any car parts from this company.

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