Overview
The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I like the contacts but in the colors I think I got it. The ability to navigate website for orders
Ordering was smooth and ez and every item was in stock. Thank You
Llegaron super rapido y son de excelente calidad. Compre 3 tipos de ellos en tonos verdes y lucen naturales.
Received in time product in good condition. Thank you
Finding things was easy but finding discount codes for advertised discounts was hard
One of the pairs had different colors. One eye brown the other black.
And great looking Great quality lots of different colors
The lenses are comfortable and arrived very very quickly!
Fast shipping and order was great will order again!
I love the colors and the contacts are comfortable. I would order again.
It's exactly the way the picture looks and the shipping was very fast.
Good arrived later than stated but product was good
Fast delivery and the contact are perfect. I love the color and they are comfortable
Love the contacts they are very soft on the eyes and the bonus cases are very nice
The delivery was quick and packaged well. The product was good quality.
I have never received my order my package never came in mailbox
Very satisfied with the purchase, however the delivery time was very slow.
I paid for my product and extra for faster shipping and I never got them
Very simple and easy and got it quick thank you very much
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.
- Visit Website
- KWAI CHEONG, New Territories
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members