Overview
The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I liked my green lenses but my blue lenses came in torn and a hold in the bottom dry
They hurt my eyes, and need to put lots of solution drops in my eyes to offset the irritation.
My package did never arrive, dpd say it was put in my mail box but I never got it.
I ordered 3 pairs and they're great <3 they look kinda hazel on my brown eyes
My shopping Experience was amazing I love the contacts that was shown on the site
Easy to use and fun colors, arrived when expected and they were perfect and beautiful!
I got exactly what I asked for! Product arrived quickly and looked exactly as advertised.
I received my order quickly and the contacts were quality and exactly what I ordered.
They are comfortable and didn't irritate my eyes for my first pair of contacts they are really good
I've been using these lenses for a little bit now and I love LOVE LOVE them! They're so comfortable I barely notice them!
I received exactly what I ordered and it came quicker than I thought it would. I'm very happy.
Love the product, came in in time. I tried the lens and they look just like the pictures!
Exactly and pictured and they look even better in person
Everything was perfect, came on time and packing was mint.
It was my first time ordering from here and it won't be my last
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.
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- KWAI CHEONG, New Territories
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members