The company's reputation is significantly marred by customer dissatisfaction, primarily due to perceived overpriced products and inconsistent quality. Many customers express frustration with items not meeting expectations, particularly regarding fit and performance. Additionally, the return policy has drawn criticism, with customers unhappy about being responsible for return shipping costs. Customer service is frequently described as lacking, contributing to an overall negative experience. While there may be some positive aspects to the product offerings, the prevailing sentiment suggests that improvements in product quality and customer service are essential for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Stay away from this site! The products are overpriced and the quality is subpar at best. I ordered a SurfacePad for my iPad mini and it didn't even fit correctly. I tried to do a return and was told I had to pay for return shipping. This is an item listed at $69.99 and honestly prob cost less than $2 to make! The customer service is awful as well. I would recommend everyone stay away from the rip off company!