• TutorVista

Overview

TutorVista has a rating of 3.1 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TutorVista most frequently mention high school, good tutors, and unique code. TutorVista ranks 325th among Tutor sites.

  • Service
    45
  • Value
    43
  • Shipping
    14
  • Returns
    19
  • Quality
    41
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What reviewers want you to know

Positive highlights

  • I really do recommend tutor vista you won't regret it!

Critical highlights

  • I have left a message for Customer Service team so far no response.
How would you rate TutorVista?
Top Positive Review

“All around helpful!”

Albert J.
4/25/17

Overall, this website has allowed me to learn my topics at hand. As we all know, videos on YouTube go on to a certain point when helping us achieve the answers we need. However, TutorVista is a live tutor that will help solve and teach problems anytime and anywhere. Fantastic service! My review code from TutorVista: ALB474

Top Critical Review

“Rip off and never available”

Sue w.
1/29/19

I purchased a year plan for my son which cost me $600. Since they took my money, and then stop being available. The site always says maintenance in progress. I can't get anyone on the phone or on the email. DO NOT SIGN UP.

Reviews (275)

Rating

Timeframe

Other

Reviews that mention popular keywords

tutor vista (36) customer service (17)
Thumbnail of user kareng137
1 review
1 helpful vote
February 24th, 2017

Most of the tutors are really great and the technology is really good. If you have a rough time with writing certain symbols on the keyboard you have the option of using the whiteboard. Although the mouse pad on the laptop occasionally has flukes with the pencil option it usually works well overall. Also, there are tutors available many hours of the day, evening, and morning. You can have help with homework or have a lesson planned for you on the spot or ahead of time.

Tip for consumers:
Just keep in mind that the times of the schedules are in Eastern time of the U.S. whenever you make tutoring appointments ahead of time.

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Karen, we are happy to receive a feedback from you. Thank you for liking our service. We hope our tutors were able to help you with your academic goals. Thanks, TutorVista Customer Care

Thumbnail of user aireek
1 review
1 helpful vote
February 22nd, 2017

All the tutors I've had are able to get the correct answers for my questions, but only a few are able to explain concepts or steps in a problem where I am able to easily understand. So I stick with the tutors who can explain easily, and where they don't just GIVE the answer, but work through a problem with me. On the other hand, customer support is not always great. They say they will refund my minutes due to some technical issues on their site, but they don't keep their word half the time.

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Airee, thank you for your valuable feedback. We hope our tutors were able to help you with your academic goals. Please send an email to care@tutorvista.com with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue.

Thumbnail of user naa28
1 review
1 helpful vote
April 25th, 2017

Come to every tutoring session with a specific question(s) in mind. I thought this program was generally helpful with the questions I had. They used good technology and the chat service was quick and reliable. However, I stopped using it after the first month (because I didn't need help with the particular unit I was doing in class) and they continued charging me because I forgot to cancel the payment. Make sure you keep track of your payment and check your emails so you don't lose any money.
-NAL490

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Na A, thank you for your valuable feedback. Please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and expalin you about the addition charges in your account. Thanks, TutorVista Customer Care

Thumbnail of user mariaw72
1 review
0 helpful votes
March 16th, 2017

The tutors are very nice, knowledgeable and helpful. Much cheaper than paying an in person tutor $25/hr. A great service that I'll continue to use!
Mar616

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Maria, thank you for your valuable feedback. We strive to make learning easy and affordable for everyone. Our tutors will continue to help you in your academics. Thanks, TutorVista Customer Care

Thumbnail of user jvv
1 review
0 helpful votes
February 22nd, 2017

I have been using Tutor vista for about 2 years now and the service is excellent. When we started it was not 24/7 and now they moved to a 24/7 tutor availability model. The teachers are well qualified and know their subject well. Sometimes, they have an accent issue. One if the issues i faced was the audio tutoring would crash the browser and since then moved to non-audio white board tutoring and that is working great. I understand that they fixed the issues on the audio, but i never got a chance to try it again. Overall happy with the service.

SRI938

Service
Value
Shipping
Returns
Quality
Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Jv, we appreciate your feedback about our service. Please send an email to care@tutorvista.com with the registered email Id, our customer service team will contact you and assist you with audio subscription.

Thumbnail of user dylang25
1 review
1 helpful vote
February 13th, 2018

TutorVista definitely has improved since I started using it over a year ago. Their prices are around the same and their tutor quality went up, however there are still some tutors I dislike and they are another company that have a few "glitches". They pressure you too much to renew your subscription which is typical in these online companies, but it's too often. Also, they need to get rid of the bad tutors and replace them. To avoid those tutors, I only have session with my preferred tutors. Also, too much of their website for newcomers is outdated. For example, it says that math, science, and english are 24x7, when now they changed it so math is only 24x7. Also, the whiteboard is a little glitchy. Sometimes if you upload a file with quite a few pages, the last few ones may not show up. They also seem to defend tutors sometimes if you do not like them. Lastly it still says they tutor in Hindi so some students may sign up for it although it has changed. Overall, the pros outweigh the cons, and there has been improvements so I am not worried.

Thumbnail of user jasl10
1 review
0 helpful votes
February 22nd, 2017

The tutors are great and you are able to get help right away. All the tutors go slowly and make sure you understand every step they take in solving your questions. The online support is also very efficient in solving any technical difficulties you may have.

JAS415

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Jas, we are happy to receive a feedback from you. Thank you for liking our service. We hope you use our service again. Thanks, TutorVista Customer Care

Thumbnail of user alexp167
1 review
2 helpful votes
April 24th, 2017

Great staff, quick access, and genuine help! I really enjoyed using their service, and it definitely helped my grades improve.
PET375

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Alex, we are happy to receive a feedback from you. Thank you for liking our service. We are glad that our tutors were able to help you to improve your grade. Thanks, TutorVista Customer Care

Thumbnail of user mechellet1
2 reviews
2 helpful votes
April 25th, 2017

I gave a 4 because sometimes I can't get a tutor or the system runs slow. I have voiced my concerns with customer service so they can fix the problem that happens when I log on.

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Mechelle, we are happy to receive a feedback from you. We have escalated your issue to our technical team and they are working on it to fix the connectivity issue you were facing during the session. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id, our customer service rep will update you once the issue is resolved. Thanks, TutorVista Customer Care

Thumbnail of user boingocl
1 review
2 helpful votes
April 16th, 2016

My daughter, a sophomore in HS was having problems understanding Alg/trig and her teacher did not help her. She was able to call this online tutor service whenever she needed to clarify a topic to get the help she needed. I would give a 5 stars but they automatically bill me for the following month after the initial period was over without notifying me 1st. I contacted them but am still waiting for them to reply back to me.

Thumbnail of user jeank16
2 reviews
2 helpful votes
July 6th, 2016

It's a great service for all types of students from kindergarten to university. I've used it to get help with university calculus and I found it very helpful. TutorVista is Worth a try :)

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Jean, we appreciate your feedback. We hope we are able to help you with your academic goals. We do have special offers available now, please feel to send an email to care@tutorvista.com for any assistance related to subscription and offers. Thanks, TutorVista Customer Care

Thumbnail of user windk
1 review
0 helpful votes
February 22nd, 2017

Tutor Vista allows you to get help in anything that you need help in. And... if you don't need help then simply log onto TutorVista, select a topic and (either Language, Science or Math) and simply say that you want to learn more on a specific topic on a subject. I know I've done that a couple of times. I have nothing to do and all I do is log on and learn something new. Maybe something that we haven't covered at school but want to get a head start. That always helps. And I actually do see an improvement whereas I don't know about it prior to learning and sometimes things can get a little confusing. Especially as you enter higher grades. I think that it's not as important if you are in lower grades such as 1st thru 6th or 7th grade but after that I think you may need it. I've had it since 7th grade but haven't had the need to use it until this year. Entering 8th Grade.
I always get help in physics all the time and it actually does help. I see my classmates struggle but I've already gotten a preview of the item we are learning so honestly it has helped me

Service
Value
Quality
Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Wind, we strive to make learning easy for everyone. We are glad to know that our tutors were able to help you as per your requirement. Thank you for your feedback. Regards, TutorVista Customer Care.

Thumbnail of user hudsons16
1 review
0 helpful votes
February 22nd, 2017

Most tutors are really good, some tutors though don't know anything and even teach you the wrong way. TutorVista needs to be more picky on who it hires for tutors. Overall though very good.
HUD372

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Hudson, thank you for your valuable feedback. We have escalated your feedback to the concern team and they will consider your points while hiring tutors. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id. Our customer service representative will get in touch with you and help you by addressing the issue personally. Thanks, Tutorvista Customer Care

Thumbnail of user enriques13
1 review
1 helpful vote
April 16th, 2016

The tutoring services for chemistry and pre-cal have been extremely helpful since it allowed me to completely comprehend and understand the information/ topics being discussed in class

Thumbnail of user javeda2
1 review
5 helpful votes
February 24th, 2015

Guys out there who are battling Statistics. I suggest you to take a look at the Tutorvista site. They got some great tutors out there and definitely will solve all your problems, they provide the best learning guidance. After searching countless websites, finally I stumbled onto this site where I acquired a step-by-step explanation to my stats problem. I'm really feeling good after using this amazing website.

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Javed, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Care Team

Thumbnail of user hanann1
1 review
1 helpful vote
November 10th, 2016

I really liked tutor vista
As it helps me a lot when I face problem in my study it's also can be live so you feel you have your perksonal advisor
Thanks

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Hi Hanan, we appreciate your feedback about our service. We hope our tutors were able to help you with your academic goals. Thanks, TutorVista Customer Care

Thumbnail of user devyw
1 review
1 helpful vote
April 25th, 2017

This website is good for you who are having exam and need a help to solve a problem. The tutor provide every steps to teach and make you understand.

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Devy, we are happy to receive a feedback from you. Thank you for liking our service. We hope our tutors were able to help you with your academic goals. Thanks, TutorVista Customer Care

Thumbnail of user brandons68
1 review
2 helpful votes
April 18th, 2016

I needed some help, but if you go to this website, they will help you out :D!

Thumbnail of user tasnimm
1 review
1 helpful vote
November 13th, 2016

Some of the tutors I have are excellent, and some it's hard to find a proper tutor for the topic. Overall good service but better if their was a bit more tutors and times available to take sessions.
Tas439

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Tasnim, We appreciate your feedback and would like to know the topics you need help with, as this will help us to add more subject based expert tutors to your account. Please send in your request with your registered email address to care@tutorvista.com. Thanks, TutorVista Customer Care.

Thumbnail of user kimr68
1 review
0 helpful votes
December 9th, 2015

Convenient and easy to use to help understand my tough class

Thumbnail of user josephinet6
1 review
0 helpful votes
December 10th, 2015

Great for my 7th grader to check her work since I can't help her

Thumbnail of user marys451
1 review
0 helpful votes
February 22nd, 2017

I found the tutors extremely knowledgeable and eager to assist. They go that extra step to see to it that you understand the problem they are assisting you with.

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Mary, we are happy to receive a feedback from you. Thank you for liking our service. We hope you use our service again. Thanks, TutorVista Customer Care

Thumbnail of user scottm135
1 review
0 helpful votes
December 13th, 2015

The majority of the time we have good tutors who are able to help us out. It is at times difficult to convey the issue we are having, but we typically find a way. There have been a couple of times where a tutor is just not understanding the issue, so we move on. We've had a couple of issues with time and billing, but they are willing to get the issue resolved.
In the end, this is very flexible and with the 24x7 uptime, there is always someone available to help us.
Sco186

Thumbnail of user juhis
1 review
4 helpful votes
March 3rd, 2015

I took some online sessions with Tutorvista for class 9 Physics. I got a clear conception about each topic and consequently, attained good scores in tests.

Thumbnail of user rashmig1
Tutorvista C. – TutorVista Rep

Dear Juhi, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Care Team

Thumbnail of user michaels356
1 review
0 helpful votes
December 10th, 2015

This tutor service is great because it offers students with smart tutors that can help them solve any problem with efficiency. The tutors make learning easy!
Poo061

Tip for consumers:
poo061

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From the business

TutorVista is the world? ۪s leading online tutoring company. Students can study school topics with the help of expert tutors at a reasonable price and time.

Company Representative

Thumbnail of user rashmig1
Tutorvista C.

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