TSI Shipping

As a very busy Senior Move Manager, we are relied upon to solve our clients problems. I would highly recommend TSI!
In the past, I have been very disappointed when I am tasked with moving my clients' valuables or family heirlooms long distances. Every mover I used in the past let me down on a variety of fronts. Stories that will curl your hair!
So when I had a client needing to ship 10+ furniture items, 3 paintings and 10 boxes of assorted items from Santa Barbara to Nashville, TN, I was concerned and skeptical. On top of this my client was a military family on a budget. I spoke with Chris to get some specifics about the TSI services and to determine whether this move would be a good fit for TSI. We agreed that it was a fit but I was still skeptical. In working with Max Huber, TSI Move Consultant, we were able to price the job in a way that made sense for the client and Max took care of everything from there – coordinating the pick-up and delivery and keeping me up to speed about the whereabouts of the client's items. Max was easy to reach and ready with answers each time I called. Ultimately, the items were delivered earlier than expected and in pristine condition. I spoke to the client the day of delivery and they were thrilled. Much thanks for Chris, Max and the entire team in converting a skeptical move manager into a fan of TSI.
Karen Martin
Curated Transitions Founder
Santa Barbara, CA

This is the second time I've used TSI. They came on time. Two guys loaded all of my boxes including 10+ XL boxes into their long truck in one hour. Looks like somewhat like a miracle to me.

Sorry don't know what's wrong with the photos.

The professionals at TSI were exactly that. Professional! Everything from the initial contact to to delivery went smoothly. Kathy at the main office in PA was extremely responsive and helpful in detailing the care and options available for my shipment (transport of a rare antique sewing cabinet from CA to TX) and made me feel valued as a customer. I was kept informed regarding when the cabinet had been collected, as well as the approximate delivery date. When the cabinet finally arrived, the men delivering and unpacking the cabinet arrived on time and were both friendly and courteous. They un-crated the cabinet on my front porch before carrying it to the exact location I indicated. They encouraged me to inspect the machine... not one scratch! I can not thank TSU enough as they handled this treasured antique as if it were their own.

Needed to move several boxes and china cabinet 1000 miles. Not enough to use U - haul. TSI pick up items quickly and delivered them to destination with no problems or damage. They are making many deliveries so you don't know exact delivery date. They call you the day before arrival to schedule the delivery. No problems. Will us again.

We were so happy to find this company when it was time to move college kid's 10 boxes of stuff across the country. They sent out the boxes with extras, and only charged for the ones actually shipped. They arranged pickup and delivery, and it was so much easier than we imagined. They kept in constant contact with us to let us know where everything was, and followed up afterwards to make sure we were happy. A fabulous choice for any small move!

We had 4 incongruent items shipped from my father-in-law's home in California to all the way east to our son's apartment in Maryland. Prep instructions & communication w/TSI was clear & easy. Pick up & delivery was prompt & on time, & everything arrived as it had been picked up. And that included delivery to a 4th floor walk up apartment. We would definitely use TSI again, & would highly recommend this company. Thank you.

Everything was packaged very carefully. The movers were careful. I was actually very suprised because some other reviews were less than favorable. Highly recommend and I would definitely use them again!

TSI shipping saved me a lot of time and trouble. One phone call did it. My mother who passed away in south Florida left me a beautiful antique chest of drawers. I live in western North Carolina. How to get it from there to here. One call and it was shortly on its way. It arrived 2 weeks later, professionally handled and packaged in perfect shape. Thanks TSI.

We were very pleased with the service we received in shipping a chest from Arizona to Cambridge MA. The driver that picked it up was very courteous, helpful and very professional. He contacted us before he arrived and my granddaughter in Cambridge was notified several days before delivery when it would arrive. I would definitely use this company again if I needed to ship something.

I shipped a queen size bed but you sent me a king size box which I felt I needed to cut up and modify. If you wish to deal with one size fits all why not include instructions and show on the box where to cut and fold? I am sure you could hire a clever Asian who could show you how to do it. I did not modify one of the boxes, I simply filled it with other furnishings (two large picture frames). You basically allowed me to ship about 100 pounds for free and I thank you for that opportunity.

TSI is one of the few shipping companies that would do a white glove shipping from Florida to California. The entire process form beginning to end was incredibly smooth. The sunroom furniture was handled and wrapped securely and arrived in perfect condition. The order was finalized and place on March 16, it was picked up in Venice, FL on March 20 and arrived at our home in Palm Springs, CA on April 8. We couldn't be happier, thank you TSI.
Joseph V.

I had to move on short notice. Within a week of my lease expiring I was able to schedule a pickup for 12 boxes. I booked my order through Kathy which was great and very accesible throughout the process. Boxes arrived to my final destination in just six business days. (They has promised 5-7 days) Scheduling the delivery was a quick and easy process. Definitely recommend for small moves.

I just wanted to let everyone know how pleased I was with the whole process from TSI. Everyone involved was helpful, kind, and reassuring all along the way. The delivery men (father and son) here in CA were just great.

I certainly would recommend your company to anyone that needs any kind of shipping, especially cross-country.

I was most impressed by your administrator in Philly. He was precise, focused, knew all the relevant information. Your prices were much better than other places which at first made me suspicious but caused me to call back. The pickup and drop off people were also responsible and intelligent. Our mattress arrived quickly and in good shape. This is a company run by grownups.

Good customer service answers all questions always got back to me when I email my items arrived on time without any issues

Expensive, but excellent service on a complicated pick up (TX) and delivery (CT) of a family antique.
Delivery was early and very carefully done.
Communication enroute could have been better.
My e-mail was the one on file, but I only got one update, pick up, which I already knew. I found out it had been delivered to the restoration person when she called me. (I had checked in with TSI 24 hours before and they had no information - they told me to call back in three days!)

Aside from a lack of information for what the procedural steps are at the start, the service was great & all items were delivered intact. I would only recommend the sales person make sure the operations person contact the client after accepting the job, confirm in writing the job is in process & detail how the process works for those who don't understand it fully. Residential customers would be less inclined to understand the nuances of the process without guidance & explanation because it's definitely different than a traditional moving company

TSI was perfect for my needs: moving the contents of a small apartment across the country. At the same time I needed to drive across the country myself, and customer service was excellent in coordinating the move so that my boxes arrived at my destination a couple of days after I did. Courteous, professional service on both ends and wonderful telephone support all the way. It couldn't have gone more smoothly. So nice to have one thing in a big cross-country move go perfectly!

From my first point of contact the customer service at TSI was wonderful. I didn't have any idea of how I was going to get various furniture items, china, stemware, etc from my mother's home in Tenn to Texas. as it was not a full truck load of items but it was more than I could take in a car. TSI took care of it all in an efficient, timely and well organized manner. I will use them again in the future and highly recommend their services.

The whole process with TSI shipping was easy and the customer service was outstanding. They communicated with me throughout the process. My items arrived in perfect condition, the staff was both friendly, efficient and professional. I would use this moving service again and recommend them to other people.

No other shipping company would ship our large bed for less than 2500. TSI was a fraction of that and communication was excellent; no machines, just people. When I had to delay the shipment it was no problem. When the receiving party had left the country due to the coronavirus, it was no problem to deliver later after arrangements with neighbors were set up.
TSI and Carol Tract were just great to work with. Flexible. Inexpensive. Door to door.

I moved from New York to Colorado and received my mattress in less than 2 weeks! The driver was even nice enough to assist me up four flights of stairs which was more than he needed to do. Would definitely use this service again!

I contacted TSI to deliver a stuffed chair cross-country. It arrived in perfect condition in the timeframe promised. I could not be more complimentary of their services from pick-up through delivery.

You service was terrific and movers very efficient and polite. Most helpful was you phone representative, or scheduler. She had all the information I needed to decide if your service fit our needs, she clearly communicated all additional information that may be helpful to the customer in making the move easier and most efficient, and was available and answered questions when I called as the process went on. She was amazing!