• Trust Wallet

Trust Wallet

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Overview

Trust Wallet has a rating of 1.2 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Trust Wallet ranks 762nd among Cryptocurrency sites.

  • Service
    14
  • Value
    14
  • Shipping
    10
  • Returns
    11
  • Quality
    12

This company does not typically respond to reviews

Positive reviews (last 12 months): 4.8%
Positive
1
Neutral
0
Negative
20
2
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How would you rate Trust Wallet?
Top Positive Review

“How To Contact Trust Wallet Customer service?”

Contact Trust Wallet Customer Service Number P.
10/18/23

The US contact number for Trust Wallet is *******484. Additionally, you can contact the support team via email at *******@trustwallet.com. The information associated with your account is required.

Top Critical Review

“Trust Wallet is a total Scam!”

Tammy A.
1/10/24

Trust Wallet is a total Scam, I deposited coins for more than 2000 dollars and everything disappeared within a few minutes. It's a wallet just to make you put your coins, and after this, in less than 24 hours for me, all the coins disappearing without any history transaction. No transaction history found, all was deleted. I contacted support but no answer. Luckily, I recently managed to get my funds back thanks to megcodyrecuperatee.com, a company that helps track fraud and recover lost funds and crypto.

Reviews (27)

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trust wallet (11)
Thumbnail of user tammya612
1 review
1 helpful vote
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January 10th, 2024

Trust Wallet is a total Scam, I deposited coins for more than 2000 dollars and everything disappeared within a few minutes. It's a wallet just to make you put your coins, and after this, in less than 24 hours for me, all the coins disappearing without any history transaction. No transaction history found, all was deleted. I contacted support but no answer. Luckily, I recently managed to get my funds back thanks to megcodyrecuperatee.com, a company that helps track fraud and recover lost funds and crypto.

Tip for consumers:
Trust Wallet is a total Scam!!

Thumbnail of user alunanemx
1 review
1 helpful vote
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July 16th, 2023

They are scammers! How did it happen that buying a bitcoin using my wallet then suddenly transfer in a second to another wallet without my consent?

1st you have a bull$#*! security system

2nd youre not professional at all when dealing complaints you will just answer me its a $#*!ing scambot? $#*! u!

3rd your app is totally not safe! No trustworthy the name itself TRUSTWALLET is a lie.

So whoever or planning to use this app I totally not recommended at all aspects! Goodluck!

Tip for consumers:
They are scammers!

Products used:
Bitcoin

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleym1391
5 reviews
4 helpful votes
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February 28th, 2022

Whenever you engage in the services of a company, always make sure to perform proper due diligence.If unfortunately you have failed to do this, and you are currently at a loss to any fraudulent service do not be dismayed, there is still hope to get back what has been taken from you. Reach out to Ashley Mara. Ashlmara at outlook com. Guaranteed recovery of all lost and stolen cryptocurrency.

Thumbnail of user rockye23
1 review
2 helpful votes
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October 5th, 2023

I've been unable to access my account for over a month - getting to speak with a person is difficult but after some 40 minutes on the telephone and after speaking to an automated system that keeps you entangled in continuous loops of nonsense I managed to speak with a real person!
The two part verification notification system is not working correctly! As I do not the receive the texted code to allow me to access my account, NSandI are fully aware of this problem but don't seem to care.
A very unhappy investor I would not recommend anyone to invest here

Thumbnail of user johnc11618
1 review
0 helpful votes
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March 12th, 2024

I lost $14,000 on 1st day using them on a transfer. They Do not care that it's their fault and they simply will not refund your lost crypto for any reason. They just want your money and won't give you any support when they're responsible for losing your funds. A total joke. Ayrlp. CO m seized control of the situation and tracked the transaction to my account.

Thumbnail of user ruinc
1 review
0 helpful votes
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September 11th, 2023

Visite la empresa allí y luego dígales que le ayuden a recuperar sus fondos de su corredor de estafas. Ellos le ayudarán a resolver sus problemas de retiro.

Thumbnail of user seraphinawhetzel5
1 review
1 helpful vote
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December 18th, 2023

I lost sixty thousand dollars on this platform with no hope of recovery.
Every time I contact them they tell me that I'm trying to harass them, but no, it's my money, I want it. I contacted a friend and he helped me get most of my money back. He specializes in this type of scam. Finance(at)fast-recovery.io. Thank you from the bottom of my heart

Service
Value
Returns
Thumbnail of user terrys1886
1 review
0 helpful votes
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December 23rd, 2023

They are terrible to get a hold of wouldn't help me get my money, and I lost it all because of their instructions to get it out. They are terrible. Don't trust them nobody use this wallet.

Service
Value
Shipping
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Quality
Thumbnail of user dane691
1 review
1 helpful vote
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September 26th, 2023

My wallet was hacked and emptied without me doing a thing. I transferred tokens from an exchange and was hacked the next day. I had no indication, no phishing email, nothing that would suggest my funds were being stolen I have all security offered set up this wallet will destroy your life do not use it.

Tip for consumers:
The name trust wallet should be DO NOT TRUST THIS WALLET

Products used:
Digital crypto wallet

Service
Value
Quality
Thumbnail of user mandyclone22
  • Send Message
October 18th, 2023

The US contact number for Trust Wallet is *******484. Additionally, you can contact the support team via email at *******@trustwallet.com. The information associated with your account is required.

Service
Value
Shipping
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Thumbnail of user michaela5078
1 review
1 helpful vote
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September 16th, 2023

Contact the above company for all kind of funds-refunds they are fast and reliable to get any of your issues solved in no time

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Value
Shipping
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Thumbnail of user tobiasb52
1 review
3 helpful votes
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June 19th, 2023

I trusted this company and signed up, expecting a dedicated account mvnager. However, I went through three managers who lvcked knowledge. Their incompetence resulted in the lux of my money. I wanted to provide more details, but apparently, my warning is deemed inappropriate. So, I'll simply say this: Avo!id using trust wvllet and consider B ra veh ub.l nf o,for scvm victims seeking assistance services.

Thumbnail of user kmcleod727
1 review
0 helpful votes
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December 17th, 2023

Unfortunately I was duped by someone impersonating The Bearable Bull on youTube. I thought it was the owner of the channel. He directed me to a WhatsApps number to chat. He advised opening a Trust wallet account and transfer my crypto to Trust wallet for an airdrop. It never happened and my crypto vanished, with the scammer telling me it was staked on Trust Wallet. No one from Trust wallet has contacted me with info on how to unstake it. I probably will never see it again. BEWARE.

Thumbnail of user diawarramoustapha7729
1 review
1 helpful vote
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April 8th, 2023

They should band trust wallet from any countries they are scammers they took all my money from my trust wallet i can't believe,it is not secure and bad service from the customer service support. I will advise anyone don't use trust wallet they will make you brok one day

Thumbnail of user joshf307
1 review
1 helpful vote
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December 7th, 2023

Difficult to navigate there storage is junk and they consistently won't allow swaps within their own platform.
Tons of gas fees

Products used:
App

Service
Value
Shipping
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Quality
Thumbnail of user tylerk491
3 reviews
0 helpful votes
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January 25th, 2024

I upgraded to a new phone and before I did, I snapshotted my recovery phrase. When I imported the wallet in my new phone with the recovery phrase, all of my tron coin was gone. All of it. I am pissed. And trust wallet refuses to do anything. They blame the customer for their faults and their thievery. Where did the money go? Into trust wallet. And you can, see others have the same type of issue of money disappearing and trust wallet taking no blame for their platform screwing people over.

Service
Value
Quality
Thumbnail of user davidd5343
1 review
3 helpful votes
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August 9th, 2023

I lost over $6000 in coins that were transferred out of my wallet without authorization. I kept the etherscans but their support said there was nothing they could do. They may suggestions on how to improve my security but I was already doing these things. Has anyone recovered any of their stolen cryptocurrencies?

Thumbnail of user deborahj1275
1 review
3 helpful votes
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January 30th, 2023
Verified purchase

My stolen asset were recovers by this telegram user charlotterecovery on telegram after my asset were transferred away without my permission, no one should use trust wallet.

Thumbnail of user chloeab
1 review
0 helpful votes
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March 12th, 2024

Trust wallet not allowing me to swap or withdraw any money, I've contacted support team and was told I would get a reply within 48hours, which has been and gone! I've put thousands into this wallet, it's scam, the irony is that it's called "Trust wallet". Failed to credit my account. No response to emails, Ramp say they have sent it, trustwallet simply send a holding email and NEVER respond. I think they must be scamming. Either that, or plain incompetent Ayrlp. C o m brought me to safety they took charge of the situation and traced the transfer and it was reversed back to my account

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Thumbnail of user bruceg682
1 review
2 helpful votes
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June 1st, 2023

Do not use this wallet. Very poor customer service. Copied receiving address into trust wallet but the address changed on the TW platform and the transfer went to the wrong address and TW would not provide assistance to find it.

Thumbnail of user waynep666
1 review
0 helpful votes
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May 26th, 2024

FRAUD! This is a scam. I report this scam to S_I_M_O_N_C_H. C_O_M, and with their assistance, I was able to get my stolen dollars back in a week without stress

Thumbnail of user tomp1529
2 reviews
0 helpful votes
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February 20th, 2024

Everyday I blame myself for falling to this dubious scam, this crooks got me out of my life savings, I lost 60k this nonsensical thieves I was able to get my funds back after I got in touch with. Reach out if you are a victim

Service
Value
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Thumbnail of user kennethm1264
2 reviews
0 helpful votes
  • Send Message
June 22nd, 2022

They never let us withdraw, and they will never reply to there email or calls, I have no choice but to involve an expert recovery company Stellar-trace.com and in no time they got my funds back for me and i could get all my funds that was scammed, You can google them to check them out.

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Value
Shipping
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Thumbnail of user larryl1206
1 review
0 helpful votes
  • Send Message
September 18th, 2023

Thanks to Rᴇᴄᴜᴠᴀɪᴛ.ᴘᴡ unwavering commitment, I received a substantial portion of my investment funds back

Thumbnail of user klaipj
1 review
0 helpful votes
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February 25th, 2024

The worst wallet, the cryptocurrency has disappeared, the support does not respond, the wallets are full of advertisements, which, when clicked, give permission to manipulate your money!

Service
Value
Shipping
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Sinel S.
Typically does not respond to reviews

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