Trusted House SittersReviews 1,000

I've used THS 3 times now, and have been very impressed with the consistent thoughtfulness of each sitter, and their thorough attentiveness to detail. In particular how the sitters kept in touch while I was traveling, reassuring me that all was well at home! I give much credit to the way THS screens and holds a high standard of service for all sitters. I had a couple of questions when starting out on the site, and THS customer service handled my questions and concerns with the same thoughtfulness and thorough follow through that has come to be expected with the sitters. I highly recommend this service! It's also a great way to meet people from around the world!

Now that we're retired, we're traveling a lot more than we did... but leaving our house, and our sweet but skittish cat, for lengthy periods of time was a real challenge. Friends in a similar situation then told us about TrustedHousesitters.com. We've used them to line up sitters for two holidays now (one for two weeks, another for almost a month), and have had nothing but a great experience. Our sitters have taken care of our home and pet as if they were their own. Highly recommended!

We had very positive and wonderful interactions with our sitter! Hopefully we will be as lucky to find other sitters, if our lady cannot accommodate us to watch over our pets. I have read some of the reviews, and yes it is quite scary if you have made plans and a "no show" happens. We would certainly be mortified! There should be an area that you could go to on the site and let others know of this person who does a "no show". I am sorry to those of you who have had that bad experience.

Since becoming a member in January, 2019, my wife and I have been able to seamlessly travel without worry knowing our two dogs and home are in good hands. Trusted Housesitters is a reliable source for finding "strangers" whom you can trust to care for your pets and homes while you get to step away from your everyday life, for whatever reason it may be. I have already used Trusted Housesitters 6 times in 2019 and have 3 sitters confirmed for 2020.

Trusted Housesitters has allowed us the freedom to travel while knowing that our pets are comfortable in their home, not lonely, and being well cared for. We've been using the service for over 2 years, and we have met so many amazing people who love taking care of our animals. Simply post your dates of travel and review all of the applications you receive, picking the sitter you feel most comfortable with. We have continued relationships with several of our pet sitters. I would highly recommend this service to anyone who likes to travel who has pets. You can now travel with peace of mind.

I was unsure if I could trust the service of trusted house sitters. But we went on vacation for two weeks and the sitters we picked were amazing. I still can't believe we saved $800 on kennel costs. This service was $100 and we're going to get 2-3 sits a year for that. That's a savings of approximately $1500 a year. It's amazing. I'm so happy I found this service. Pups were happy to stay home too and our plants were watered! Win win.

We have really enjoyed our housesits obtained through TrustedHouseSitters, meeting many interesting people and lots of lovely pets. To try and avoid potential communication problems, we apply to housesits where the home owners have a detailed profile so that we get a feel for them and their expectations. Positive references from previous sitters reassures us that we are heading into a good situation, and finally we have a Skype or phone call so both parties have confidence that we are a fit. Even with these assurances, we realize some sits might prove less than ideal for both sides. In order to lessen the possibility of problems, TrustedHouseSitters might recommend that homeowners provide detailed profiles and references. As evidenced in some of the reviews, they also need to address the issue of no-shows on the parts of housesitters with some kind of notation on their profiles, as well as provide better customer service if people are going to continue to have trust in TrustedHouseSitters.

If you're a homeowner I'm sure this is an excellent service - skip boarding costs and take your pick of eager-to-please animal-lovers offering to take care of your pets. As a sitter, however, I think it's pretty obscene that you have to pay for the honour of trying to sell yourself (as the site recommends, "tell them why you'd be perfect for this sit!") to dozens of homeowners only to be declined, days to weeks later, without any communication or basic acknowledgment that you, a human being, took time over your message and might have plans of your own to think about. Bottom line is there are way more sitters than there are homes, and the entire system operates on the unpaid labour of people who can't afford to pay for private accommodation. Sitters should not be charged, or, at the very least, should be refunded having tried the service if they have not secured a sit.

The idea is not common in the American online community, but I love the idea of an exchange based on trusted (a word that is in their name). Because it costs money to join and is based mostly on trust and personal contact, the site seems to self-select for people who believe in their word. Of course there will be exceptions, but our experience has been good. Also they do not try to police off-site contact, like Airbnb and other sites that make money by serving as intermediaries.